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    3.0 (2 reviews)
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    Murphy Motors

    Murphy Motors

    3.7
    (3 reviews)

    We sat on this review for about 6 weeks to make sure we gave an honest, accurate review. So, here…read moregoes! After visiting numerous used car dealers, we found a used Volvo XC60 at Murphy Motors. The car was at the Oxford location, the distance was a bit out of our way but we had seen so many awful, disappointing used cars, we drove out. We are so glad that we made the drive! Not only was the Volvo in immaculate condition (no kidding, view photos!) but the sales team was wonderful! We were greeted by George and David. The car had an alert come up on the info screen and it had to do with an auxiliary battery that manages the auto on/off. David immediately handled the issue, ordered a replacement battery and covered the cost to have that battery installed. We got a great deal, vehicle included the manual and all service records. Clean Carfax, too. We returned this week to pick up our permanent tags and George put them on the car for us. As far as used car dealers go, this was by far our best experience yet. Every single employee was professional and friendly. Highly recommend!

    I strongly advise potential buyers to exercise extreme caution when dealing with Murphy Motor Co in…read moreOxford, NC. My recent experience with them has been characterized by a severe lack of transparency and unacceptable administrative incompetence. Living two hours away, I requested detailed information and photos of a vehicle prior to my arrival. Relying on their representations, I finalized all paperwork with my lender and traveled by train to purchase the car. Unfortunately, I made the mistake of signing the closing documents before physically inspecting the vehicle--a lapse in judgment on my part, driven by misplaced trust in a seemingly friendly salesperson. Upon getting into the car, I immediately discovered multiple significant, undisclosed damages: the rear entertainment screen behind the driver's headrest was shattered, there was a deep scratch on the dashboard, the leather was torn, a second-row seatbelt was completely jammed, and a third-row seatbelt was missing entirely. Recognizing that I signed before inspecting, I took accountability for my trusting nature, said nothing at the time, and decided to absorb the cost of these repairs myself. However, the dealership's operational failures did not end with the physical condition of the car. Twenty-six days after the sale, the salesperson finally contacted me to state there was a DMV block preventing the processing of my license plate. I proactively resolved this block the very next day. Today, with my temporary tag expiring in just 14 days and having heard nothing, I followed up. In response, I received a dismissive message casually informing me that their title clerk's submission was rejected twice as of August 5th. They unilaterally decided to apply for a "title only" to perfect the lien and bluntly instructed me to go to my local tag office to purchase the plates myself, brushing the entire ordeal off as a mere "inconvenience." Do not let a friendly demeanor lull you into a false sense of security. Murphy Motor Co intentionally withheld information regarding the vehicle's condition and completely mishandled the registration process, ultimately leaving the customer to clean up their mess. Inspect every inch of your vehicle, verify every document, and seriously consider taking your business to a more reputable and professional establishment.

    Boyd Automotive

    Boyd Automotive

    3.1
    (7 reviews)

    I am very pleased with Boyd Auto of Oxford with my purchase of a 2023 Chevrolet Trailblazer in…read moreJanuary of 2026. Jeremiah and the staff were awesome with getting me into a vehicle. I had a run of bad luck with my then current vehicles and they were able to help me out. I was approved the day I went in to check them out. They really took a load off my shoulders. I am so happy with my purchase and Jeremiah and the entire staff were great. I would recommend them to anyone looking to buy a vehicle!!

    A Tale of Two Service Departments…read more Returning home to Oxford, NC this morning, as I exited I-85 I got a warning display that the left rear tire was at 25 PSI. I pulled into the closest gas/convenience store and rolled up the "put some quarters in and get some air" machine. It was one heck of a machine, in that it apparently took 12 pounds of air OUT of my tire. I think I should have charged them the quarters. So now I have a warning that I have 13 PSI in the left rear tire. The dealership I purchased my car is a few miles north, but the Oxford Chevrolet dealership is less than a half mile away, so I pull up to their service department. I tell the service writer I have the low tire pressure warning and need to get some air in that tire, and he responds that all of his technicians are at lunch and it will be 1PM before anyone can help me (it was around 12:20 at this point). I respond that I just want to shoot some air in the tire, if he will point me to the nearest air line, I can take care of that myself, then we can see if the tire is holding air or not. No can do he says, all the air chucks are locked up in the tech's toolboxes... and from the look I give him, he decides he will go check on that somewhat difficult-to-believe statement. So he goes through the service department door and is back out in a few seconds and says Yep, all the air chucks are locked up. I thank him for his time and indicate that being unable to provide AIR for a tire is not exactly a ringing endorsement for a dealer authorized service department and I roll north on I-85 with a mighty 13 pounds of air to Charles Boyd Chevrolet in Henderson. There are two service writers working and one comes out into the drive-thru bay to ask what is wrong (I bought the car there at the end of May 30, they recognized me, they recognized the car). I say "air" and am immediately asked "which tire" and before you can shake a stick they have an air hose into that tire... And then the writer says "I can hear it hissing..." so there is a new shoe inbound, but the point of this short story is, if you need something complicated, such as AIR for a tire, do not go to the Chevrolet dealer in Oxford, as that is a total waste of your time. To ANYONE at Boyd who reads this: WHY do you even have a service department? You cannot provide air to a Chevrolet owner because "everyone is at lunch"? I feel embarrassed for every employee of your business. What a colossal, total, complete failure. This has been posted to the Camaro6 forum, and I also told Russell Boyd about this in person.

    Next to New - car_dealers - Updated August 2026

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