Cancel

    Open app

    Search

    Next Step Community Management

    3.8 (31 reviews)
    Closed 9:00 am - 5:00 pm

    Get a quote

    You can now request a consultation from this business directly from Yelp

    Services - Next Step Community Management

    Property management

    Next Step Community Management Photos

    You might also consider

    Recommended Reviews - Next Step Community Management

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Lin Y.
    15
    1
    0

    1 month ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna P.
    106
    41
    103

    2 days ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 days ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of e d.
    0
    8
    0

    4 months ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sun Y.
    21
    11
    1

    9 months ago

    Pretty nice experience so far. They reply email quickly, way better than the previous company we used.

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Xi H.
    99
    4
    1

    11 months ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    We love our HOA manager, Nikka. She's so responsive and understanding! She's the best HOA manager I've seen. Way to go, Nikka!

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Qi L.
    10
    8
    16

    1 year ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0
    Photo of M M.
    2
    38
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Spoke with Autumn yesterday. Most helpful, empathetic. She exemplifies what competent and courteous customer support ought to be.

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Adriana D.

    Adriana D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Thank you for the KUDOS to the team!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Thank you for the feedback!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tasha P.

    Tasha P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel S.
    1065
    6
    24

    4 years ago

    Helpful 7
    Thanks 3
    Love this 0
    Oh no 0

    5 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Continue to be disappointed in their lack of response. Do NOT recommend hiring them for your Condo Association.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 10
    Thanks 1
    Love this 0
    Oh no 0

    Next Step Community Management Reviews in Other Languages

    Ask the Community - Next Step Community Management

    Review Highlights - Next Step Community Management

    As my property's HOA President, it was my job to interview and work directly with a new management company.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Pinnacle Property Group - Gina Vetrano - Owner / Broker

    Pinnacle Property Group

    (9 reviews)

    Cambrian Park

    I'm writing this review because I truly wanted to express our immense gratitude and give you the…read morehighest possible praise, Gina. Honestly, it's not often you come across someone as dedicated and wonderful as you, and you've truly been an exceptional property manager for our family. From day one, you've gone above and beyond what we ever expected. We've been blown away by your constant availability - it felt like no matter what time we reached out, you were there, ready to help. And when issues did pop up, big or small, your ability to find quick and effective solutions was just incredible. It really made a huge difference to our peace of mind knowing you were always on top of things. Having rented in many places over the years, we've definitely seen it all - the good, the bad, and yes, even the ugly! But I can say without a doubt that you stand out as one of the very best people we've had the pleasure of working with. Your transparent communication, impressive efficiency, and unwavering fairness are qualities that are incredibly rare and so deeply appreciated. If anyone ever gets the chance to rent a property managed by you, we can't recommend you enough - they absolutely will not be disappointed. Our entire family is so tremendously appreciative of all your hard work and the genuine care you've shown us. We genuinely hope to continue being your tenants for a long, long time! Thank you again for everything, Gina. Your dedication to high customer service and your willingness to always go that extra mile truly make you a gem. With tons of gratitude- The Fernandez family

    I've had the pleasure of working with Gina as my property manager since July 2024, and she has…read moretruly been exceptional. Without a doubt, she is the best property manager I've ever worked with. Gina is intelligent, knowledgeable, highly responsive, organized, detail-oriented, and always professional. What really stands out is her clear dedication--not only to her clients, but also to the properties she manages. It's evident in everything she does that she takes pride in her work and genuinely cares. Gina stepped in to manage my property midway through an active lease when my previous property manager could no longer continue. She made what could have been a stressful transition completely seamless. On top of that, she identified and resolved multiple issues that had been overlooked by the previous manager--things I wasn't even aware of. Gina handled every single one of them with care and expertise. It quickly became clear just how well-versed she is in California's complex and constantly evolving rental laws. Her attention to detail and thoroughness are truly unmatched. Throughout our time working together, Gina consistently went above and beyond. Her professionalism and reliability gave me so much peace of mind, and I honestly don't know how I would have managed being a landlord without her support. The only reason we're no longer working with her is that we needed the property back for personal use. But if we ever decide to rent it out again--or manage any other property--Gina will absolutely be our first call. She's outstanding in every way, and I couldn't recommend her more highly.

    Upswing Real Estate - Axis Penthouse #2119

    Upswing Real Estate

    (56 reviews)

    Downtown

    Jody and I had recently been on a quest for a home for nine months, and I am so excited to say Jody…read morematerialized my dream home!!! I now reside in a home that far surpassed my initial expectations. As a first-time homebuyer, I was clueless about my budget and my preferred location. Jody's expertise shone through as she walked us through everything we wanted to know... and everything we needed to know, but could not possibly anticipate. Jody connected me with an experienced lender who secured me an incredible interest rate, far lower than a first-time home buyer could otherwise anticipate. Jody did all the legwork to find potential homes and to customize an itinerary for each weekend, and dutifully drove to the south county every weekend and even some weeknights to accommodate our schedule and needs. I often felt apologetic for having so many questions, for having so many past due revelations (revelations of information she had tried to impress upon me previously). Every time I told her how sorry I was for waffling and changing directions, she would laughingly wave my apologies away and tell me that "it's all part of the process." She told me the process must evolve on it's own time, as we move through the different steps, and come to realize certain truths. The entire process is fundamental in home buyer decision-making but there are lots of twists and turns along the way. Without Jody as our loyal sherpa, we likely would have fallen off a cliff at some point. Jody was always available, responded immediately and with sincere enthusiasm. I came to understand that Jody was not simply making a sale. The most important aspect to her was to find a well-built, well-maintained home that met all our essential needs and fell within our budget. Easier said than done! I just have to say, tackling home-buying in the Bay Area is not for the meek. As I witnessed Jody work her magic day by day, the word that kept coming to mind when discussing her aptitude and knowledge was "subject matter expert." In stark contrast to a shocking number of real estate agents I encountered in other contexts- let me just say that in the world of Bay Area real estate, I knew I would want to use a reputable agent and agency, such as Jody Rossi and Upswing. In my limited experience with sellers (who also acted as real estate agents, in some instances...) I was shocked to witness them struggling to answer simple questions, fundamental to real estate practice, such as knowing the percentage their HOA is funded, etc.. In some cases, sellers seemingly obscured the truth about damages, necessary repairs, and lied about other offers in hand, all in an attempt to make a quick sale. Jody has a knack for zeroing in on the minute details, digging through disclosures and pointing out exactly what the key issues are at hand and breaking everything down for us to understand. I tried to read through them myself and I went cross-eyed. I felt at ease knowing she was on the case, every time. She's amazing! Jody showed us properties that met every requirement we put forth, which was not easy within our budget. The ace in the hole was an amazing single-family home in Gilroy. I never imagined such a dream could come true. We submitted an offer on our first house and braced ourselves for the worst - but to our surprise, we got it! The reason we got it is that Jody knew precisely how to articulate an attractive counteroffer to secure the home. Her warm personality, clear communication and comprehensive experience and expertise were absolutely essential in tying all the necessary components together. Jody's professionalism and her extensive knowledge of the South Bay were instrumental in making the process seamless. From reviewing inspection reports and disclosures to navigating the overwhelming closing process, Jody's guidance was pivotal and extremely impressive. I am absolutely in love with my new home, thank you so much, Jody!!! It was a lot of fun driving around and seeing properties together each weekend, because aside from everything I have said above, Jody is a blast to hang out with. I recommend Jody Rossi to anyone who is looking to buy a home! :)

    Tony Sum is superb. I highly recommend Tony Sum to anyone who needs to buy or purchase or sell a…read morehouse fast in the Downtown of San Jose, CA in the Silicone Valley. Tony Sum is a 5/5 Stars Realtor Professional. He is one of the best real estate agent I have hired in the San Jose Silicone Valley. He is a professional who has the legitimate experience in selling and purchasing houses. He has a great communicative personality and he is 100% the best real estate agent whom has helped me sell my house successfully. I loved it when Tony Sum helped me got a buyer really quick. He was able to sell my house above asking price less than two weeks. Thus, Tony Sum is a true realtor professional who have represented me well. Thank you for being the best San Jose Silicone Valley real estate agent to me.

    Cal Bay Property Management - Property in Gilroy, CA

    Cal Bay Property Management

    (61 reviews)

    I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

    Over the past 5 years, Gustavo has proven to be without a doubt, the BEST property manager my wife…read moreand I ever had the pleasure of working with. He is consistently always available and responsive (even on weekends at family events), and just a text or phone call away regarding any maintenance issues, or accidentally getting locked out. He resolves any random thing we throw his way above and beyond already high expectations in a very professional way, and with unbelievable speed and quality. We have recently moved, and the thing we miss most is having Gustavo as our property manager.

    Next Step Community Management - propertymgmt - Updated May 2026

    Loading...
    Loading...
    Loading...