They Canceled my grandmas appointment 45min before arrival. Extremely rude and distant…read morereceptionists. They wouldn't even look me in the eye. Telling them my 90 year old grandma was in pain and needed treatment asap was met with patronizing behavior. Was told the dentist was ill but a jaguar was parked in the lot. Ended up taking my grandmother to Jennifer Jerome on brown street. Amazing place. Coincidentally, they tried to get my grandmother's records from 2K dental and they would not release them. Apparently, even this dentist office has tons trouble with them.

I love Waterloo Dental (now known as 2k Dental). The staff are great and very nice! The quality of…read morecare is amazing!!

This was the worst experience I have ever had with a dentist. The reason I scheduled an appt for…read moremy both my daughters and myself was for a cleaning, my daughters are 20, so they went to the appointment by themselves, and to my surprise they never received a cleaning or even scheduled for a cleaning. They were scheduled for additional procedures that they didn't really need, so I stepped in and tried to get them a cleaning, they no longer have a dental hygienist at that office or any office near Akron. So the girls never received a cleaning. I was told by Dr. Jordan that I could not receive a normal cleaning and needed a more in depth scraping and under the gum cleaning, there was an error when obtaining the eligibility from my insurance, so DentalWorks completed the cleaning that I was not eligible for, but they told me I was. I now have a huge bill for a procedure I didn't even want, I was told I didn't have a choice but to have this type of cleaning. They told me that I was responsible for the appeal. So I have been appealing this claim with the insurance. Never in my life have I the patient been the one that has to appeal the claim. So Frustrating! I will never go back to another DentalWorks again and will advise all my friends and family to stay clear from that place!

After a horrible experiance with Aspen (dont get me started), my wife who BTW is much smarter then…read moreI suggested i reach out to our "neighborhood" Dental Works. Called them that afternoon. Fast forward 2 months later: Yesterday I had twenty something teeth extracted, reshaping of the bones above the gums and multiple stitches. unfortunately I was awake for the entire procedure. but ya know what? I hardly felt any pain! This staff is AMAZING! From Nikki and the ladies manning the front lines to Dr Jordon and Molly having to put up with my constant stupid questions and lame attempts at comedy while having to stay focused on the task at hand, five stars is an insult! From the first day I walked in, until the day of my procedure was less then 2 months! And dont get me started on the cost! The "other guys" quoted me THREE TIMES what my heros at Waterloo Rd did it for. I love them all!

My daughter went there to get a filling.Next day, her mouth was hurting in the filling area.She…read morewent a different Dental Facility, an d they said that 2K only filled, HALF way !! I won't be going back there ALL the original staff / dentists are ...GONE ! Now, I know why !!

Avoid this place. They took over Waterloo Dental and ruined it. Dr Novak was a great dentist and…read moreperson, went to him for 20 years. Unfortunately Dr. Droba sold the place to 2K Dental and that was it. The new owner (2K Dental) is like a chain restaurant. Don't care about patients, you never see the same dentist or technician twice, they even lost all of their X-rays from November of 2024 asking you to take another one even it's their fault. Such a shame what they did!!!

Everyone there was very nice! I feel like most people hate going to the dentist, but they make you…read morefeel cared for and are good at explaining what's happening.

Dr Machusick fit me in for an emergency appt and she and her staff couldn't have been nicer; that…read moreincluded a weekend phone call.

I called hoping to make an appointment for a chipped tooth but was told become I have Medicaid they…read morecan't treat me even if I can pay out of pocket. They said it's illegal...

Dr. Kline and his staff took great care of my HOH elderly mother with a partial top and bottom. She…read morelooks beautiful Dr. Kline was referred to us by my late mother in law who had been a patient of Dr. Kline for a few years she had a whole set of dental implants a few years back and they were a perfect choice for her and looked fabulous until the day she passed . Now im in need of dr. Klines services . I hope he is taking new patients

I just really love the people in this office, and Dr. Kline is a wonderful dentist! I had a…read morefractured molar, and he said I could have it looked at by an associate who could better tell if I needed a root canal by using a huge microscope. Thankfully I did not need a root canal and saved a bundle of money. Then Dr. Kline put a crown on my back molar and also sanded down the upper tooth so my bite was right. Dr. Kline is down to earth, very approachable, and is outstanding in discussing what is needed, and what may not be needed in dental treatment. He is outstanding in being sensitive to whether the patient feels any pain. He is very, very careful and pays attention to the patient, in order that the patient is not experiencing pain and when he worked on me, he pulled away when he could tell I began wincing and one time during the procedure he asked me if I wanted to "be numbed", or if I was going to be okay; things like this. He also is very good at understanding what you say when your mouth is full of dentist tools. I just really felt this is such a special, caring place. I have recommended this dentist to people, already.

My experience was great and they worked with me and were very patient as I'm terrified with the…read moredentist.

Scheduled an appointment to get my teeth cleaned. Was told I had periodontal disease with a bill…read morethat was going to cost me $1,000. I quickly denied that and went to my regular a month later when I returned home. My teeth were perfectly fine and did not have anything close to periodontal disease. Don't waste your time here, seems like a scam 100%.