Orthopedic surgeon- Dr Williams and his staff are all a 5…read morestar rating from my experience! I had shoulder reversal replacement surgery in August of 25. The surgery went very well and aftercare was excellent. If you're looking for a awesome orthopedic surgeon, this is your guy. He is very caring and very thorough when explaining the surgery and aftercare I went home the same day of my surgery and he is so patient and kind I just can't praise him enough. He did an excellent job on my shoulder. He has great people working on his staff, and I would recommend Dr Williams to anyone looking for this awesome doctor.

This Doctor used to be excellent at taking care of his patients with hand issues. I've had several…read moreprocedures performed by him, and surgery by Dr. Williams. Unfortunately, he has shown a huge decline in his performance and would seek elsewhere for surgery, moving forward. I've lost trust in him as a surgeon. After seeing that he has had 3 arrests since January 2021, and 2 of them are DUI's, it's very concerning! Evidently, he was convicted of his last DUI in August 2025, with property damage. I would NEVER be able trust this surgeon to operate on me again, after seeing his mugshot online. I would be hard-pressed to have him come near me, if he was drunk or hungover, while holding a scalpel in his hand. I was devastated to see a once reputable surgeon fall of the wagon. Stay clear!

I had a cyst that grew into the knee bone & arthritis I'm over 60 and was having difficulty with my…read moreknee locking up and swelling after my trip to Europe. Doctor Katz preformed my surgery did a fantastic job. His staff is always caring professional and I'm very pleased with the outcome. He kept me well informed throughout my visits of what to expect and what I needed to do for my recovery.

Office staff at Katz Orthopedic Michelle and her manager, Nicole were the worst presentation of…read morequality employees, especially in a professional environment that I have ever experienced. Michelle, in a very abrasive tone told me my insurance is not in network, I will have copay and service fees, that she spent over an hour to try to figure out how to bill and that it was a curtesy?! I questioned her behavior, she elevated the encounter and suggested the I see a different surgeon. Without the whole story...Nicole, office manager called and gave a speech that also suggested I should seek a different surgeon. After 10 minutes of her accusations and aggressive behavior I applauded her ask asked if I could speak on my behalf, without success!! This experience prompted me to cancel my appointment in anticipation of ever having to interact with this miserable staff again. What would Dr Katz think if he knew how horrible the staff that he trusts on his front line??

The front office is welcoming and makes me feel comfortable upon entering the facility. Back office…read moreemployees are just as warm and kind. Dr Sincoff is very professional and knowledgeable in his field. I appreciate his no nonsense approach and expertise in my care!

After an accident at home (window coming loose and falling shoulder/neck area damaging cranial…read morenerves at the brain stem, I developed an incredibly rare brain condition called glossopharyngeal neuralgia or also known as vago-glossopharyngeal neuralgia. Similar to trigeminal neuralgia, yet much rarer. After months of testing and different doctors, no one knew the cause I couldn't speak, eat, and many more symptoms including syncope. When we finally found out the most likely answer, I needed a neurosurgeon desperately and urgently. Unfortunately, it's so rare where I was even turned down by neurosurgery experts, since they don't have experience in.. until I was blessed enough then and saw Dr. Sincoff. After "torture" for months and pain I never knew existed, Dr. Sincoff operated on me and gave me my life back. His team were also incredible in every way imaginable and they all remain so. I will end this by saying I am forever in debt to Dr. Sincoff and his team.

Doctor is rude and dustespectful. No concern for patient or…read moreissues patients are experiencing. Only concerned is if you need surgery. If you need surgery maybe you are worth his time to speak with. His exact words to me. "I didn't feel the need to meet you, you dont need surgery". Dont waste your time- not a competent environment or doctor.

the desk staff are very helpful, knowledgeable an d most of all very friendly. the physicians are…read morethe best i have ever encountered. they are not in a hurry to open you up but present the facts as they are seen on xrays, mris and ctscans and let you make an informed decision.

I appreciate having Dr Sotrop as my physician. He listens, asks questions, is thorough in his…read moreexplanations. He obviously cares about his patients. He and his staff are courteous, respectful, and friendly. There is very little wait time in the waiting room nor in the exam room. I highly recommend Dr Sotrop!

I want to address the billing issues that the doctors office was not disclosing the charges that I…read morewould incur even with a very good insurance policy that I hold. Me and my wife we just went for a regular check up , an annual check up . We are both healthy individuals and was New patients at this office. They Never Disclosed a $415 new patient fee each, for me and my wife . That's a $830 for just being new patients . We had a hefty medical bill that had we known what it would cost us with our Blue Cross Blue Shield insurance we WOULD HAVE STAYED AWAY FROM SOTROP JAMES A MD office and not TO MENTION we were NOT EVEN seen by Doctor Sotrop. We were seen by a NURSE. Well we had a terrible experience and will NEVER return here at this doctors office.

Dr. Dupree truly cares about his patients, and spends a lot of time explaining a thorough treatment…read moreplan to get better medically. I highly recommend him to anyone.

Suffering from back pain and managing pain, I recommend Dr.Dupré 100%. The only good experience…read moreI've ever had as a combat veteran in a private clinic has been through the NeuRepair Clinic. Dr. Dupré is amazing and the fact that he is also a combat veteran to me makes him priceless! Bravo Zulu!

BONE DEATH, JOB LOSS & DISABILITY - My Experience with Dr. Richard Cain…read more I wish I could give zero stars. My experience with Dr. Richard Cain at BayCare Orthopedic Institute has left me permanently disabled and struggling to take care of my family. I first saw him in March 2025 with an MRI showing a subchondral insufficiency fracture in my left knee. He put me on 6 weeks of non-weight bearing, then told me to walk again with an offloader brace that didn't help at all. Despite my severe pain and repeated requests for updated imaging, he refused and instead pushed ahead with surgery. On May 5, 2025, he performed a subchondroplasty using an MRI that was already nearly 3 months old. After surgery, my pain only got worse. At follow-up visits in May and July, I begged him for help and asked again for another MRI. He brushed me off, saying, "Sometimes you'll still have pain after surgery," and offered no pain management. By July, I was in so much pain that I booked an emergency appointment. Only then did he finally order an MRI -- and even admitted he had never reviewed a post-op subchondroplasty MRI before. That MRI (July 24, 2025) showed the fracture had grown larger and now there was bone necrosis (bone death). At my August 1 visit, he promised to call me personally after consulting a colleague but never did. I had to chase him down through the patient portal just to get a referral a week later. Because of Dr. Cain's negligence, I've been wheelchair-bound for months, unable to properly care for my 3-year-old toddler, and at serious risk of losing my job as I've exhausted FMLA benefits, and my job has let me know they will let me go if I need more time off for additional surgeries and recovery. My condition has progressed to bone death, and I feel completely abandoned as his patient. I went to Dr. Cain expecting for my condition to improve, and instead, it drastically declined. I strongly believe Dr. Cain should not be allowed to operate on anyone else, and I definitely cannot recommend him for any and all orthopedic needs, especially with anything to do with knee issues. I write this as I sit from my wheelchair, and I used to be a very active person. Do what you will this review, but please reconsider and stay away from this orthopedic practice, especially Dr. Cain.

I love that this is a smaller office. I hardly ever have to wait when I come in and generally there…read moreis only one other person. The staff is all extremely nice and helpful. Waiting for Dr. Cooper doesn't take long either. I get really impatient with the offices that have appointments but then you wait around for a hour to just get to a room. Not here. Each visit is quick, to the point and informational but he also makes sure I understand everything before leaving.

Best care, most professional staff always willing to help. Responsive to all my needs and questions.read more

It's a stretch to call this healthcare. How can you not return phone calls? A patient calls to say…read morethey are still experiencing pain and no one bothers to call her back? Even worse their message says they will call you back within 24 hours. What can you do to improve? Show and provide care.