I'm quite torn on this location…read more It is fully functional, and the company in general offers a lot of great options at this location, but it is just so old and starting to get a bit tatty. Pros: fresh food market hall downstairs, proper cafe upstairs, click and collect, M&S quality products, mens, womens, and children's clothing, and M&S has started their own rewards Sparks card. Located in the mall, so there's a parking garage from the elevators. Cons: quite small, very small feeling in fact, old flooring and lighting, needs a new coat of paint, cafe looks really outdated, poorly laid out, and their clothing selection mostly caters here for the elderly. And the toilets are super old and half of the time are never functioning. I heard that most of Coventry City Center will be knocked down and rebuilt, and I think if this place wants to stand a chance against the new high class shops arriving within the next few years, then corporate better offer a full face lift, expansion, and start catering towards the University Students. All in all, I still shop here weekly and will continue to do so, but I see so much more potential at this M&S!

A typical marks and spencers store…read more Great range of quality goods that are reasonably priced. Located in a good place, and its a enjoyable shopping experience for the whole family. Food can be over priced but you will always get top notch food. Some food that is not good enough is sold on the other companies who sell it Layout of store is great and i often shop here with friends and family. Arena M&S is better though

A great little shop with lots of lovely things;clothes, gifts and toys. I found the staff really…read morefriendly and they helped me to find a gorgeous outfit for my little girl. I was really happy to learn that they had a website too and especially that there was free delivery! I would highly recommend a visit if you are down at Hatton.

This Matalan is a bit of a disapointment, although it sell the excellently priced range of ladies…read moregents and childrens clothing it is always untidy and looks like a jumble sale. It is quite a large store selling household goods as well and it has free parking outside it is just a shame it is let down by its grubby appearance and the staff do not go out of their way to be helpful

This is under the womens fashion category but they sell mens, teens and womens too, there just…read morewasnt a section suitable. Reasonably priced fashion sizes from 8 -18 (some 6) They also have a larger womens (Inspire) range 18 - 26 Tall and a petite and lingerie. They also has a vast array of jewellery, accessories, bags and purses. Its only been open a couple of years so its still bright, spacious and clean, nice to shop in. For any women out there who love shoes go to newlook, groundfloor and take a deep breath!

An excellent New Look store, miles better than the one in Oxford street London the so called…read moreflagship store since this one has at least got escalators for your tired shopped out feet. Its on two flors with beatiliscious shoes/mens and kids clothing downstairs and then a really humungeous upper floor of amazing clothing wares for us ladies-we need the whole floor to our selves yes we do. It has extensive standard ranges as well as petitie, plus sizeand maternity ranges. New Look always has a great range of reasonably priced tshirts, jeans as well as more sphisticated going out wares. The tills on the upper floor can be a nightmare at weekends just like elsewhere but the changing rooms are good and roomy. From the upper floor its easy to access the rest of the shopping precint or to go for that well deserved coffee.

I visited Primark Birmingham, service was excellent staff helpful. Due to customer being taken ill…read morewe were directed to other side of pay area. this was done efficiently by first aider. Jayne served me, very polite and helpful, even though I mis-layed my card and had to find it. I was so impressed with the whole experience I spoke to Sharon, saying how enjoyable my shopping had been. Thanks Primark, Birmingham. Clothing is reasonably priced, washes well and caters to all tastes. Range and quality much improved, I used to buy only vest tops and T shirts Also enjoyed a coffee and sandwich at instore Greggs outlet.

I always enjoy stopping by a Primark when I feel like finding something fun to wear. Especially for…read morea special event like Christmas Sweaters and Summer Festivals. Primark offers a wide range of clothing and accessories for every age; male and female! This location is really good with numerous floors of hidden gems. There are also cash tills all over the store, so if one queue is super long, just head to another level and find one that isn't. The customer service here is either really great or good. But I've never experienced anyone who didn't care about me or was rude. There are no toilets, but the Starbucks across the way might let you use theirs. Some hidden seating for The Spouse... but best to go alone or have them meet you towards the end of your shop. I tend to get carried away with all the cheap and discount deals and could be there for hours!