The process seemed to start well, then the employee came back and said the roof we picked would be $2000 more (after we were told to pick any of the 4 types). Then payment, first one was fine but when they were done the employee wanted check then, I told him that it wasn't good until insurance paid, I put on check "call before depositing". They didn't, it bounced, hunter Ramsey threatened to go to courthouse, file on us.....I explained, it cooled down and final payment was made the day insurance was deposited. Then came the guarantee documents....I can't get them from Nexgen Hunter Ramsey...I have communicated respectfully numerous times, numerous ways. read more