Specialties
NexGen ERS is the premier provider of 24/7 Roadside Assistance Services in Harris County, TX. With over 30 years of unmatched experience, we have been delivering top-notch Emergency Roadside Services to our valued customers. Our comprehensive offerings include Roadside Assistance Service, handling everything from Lockouts, Fuel delivery, Tire Changes, to Battery Jump starts and even Electrical vehicle emergency charging. When you're in a pinch, trust NexGen ERS to swiftly come to your aid and get you back on the road with confidence. Count on us for reliable, professional, and efficient assistance, anytime, anywhere. Your safety is our priority.
History
Established in 2022.
NexGen Emergency Roadside Services (ERS) started like many other companies have for generations of Texans. The President/Owner, Jess Horton has over 30 years experience in the towing and roadside assistance industry as an owner, manager, and as a roadside assistance technician.
He found that customers had to wait very long periods for roadside services, such as lockouts, out of fuel deliveries, jump starts, and flat tire changes, as well as the high prices being charged for a quick service to get them back on the road again.
To solve this issue, he created NexGen Emergency Roadside Service (ERS) to deliver a superior service, with trained and courteous technicians, and knowledgeable dispatch system that insured that every customer would receive exactly that.
NexGen ERS services all of Houston, TX areas, and all surrounding areas, such as Cypress, Katy, Greater Heights, North Houston, Central Houston, Downtown Houston, Aldine, Spring, Tomball, Klein, and all of Harris County, Texas.
Meet the Business Owner: Jess H.
Jess Horton has over 30 years experience in the towing and roadside assistance industry as an owner, manager, and towing operator and as a roadside assistance technician. He is one of the Founders, and past President, of Southwest Tow Operators, the State of Texas Towing and Storage Association.
To Jess, there is only one thing that is important! Customers Safety, Satisfaction, and Getting them back on the road is our only goal, desire, and influences every decision we make or plan strategies over.