I had a great experience with theTow Guy. They showed up as promised and provided excellent service.

Guy was very rude on the phone and hung up. Don't use these guys ever!!! Like who acts like that if someone is calling you to give you business. Million idiots with tow trucks out there! read more

Heather was an awesome driver to work with. She was so pleasant in the most uncomfortable situation. Our car was in a wreck and the 19yo female driver was a total wreck. Heather put her and us at ease. She was very informative and helpful during the whole process. She helped the driver understand what will happen with her vehicle and why... it will probably be a total loss. Heather, thanks for making a tough situation more easy to swallow and for providing comfort and compassion when needed. You are a real gem in this world of unrest that we live in. If there were 10 's you would have defiantly earned them. CB and DK read more

While I mistakenly parked in a private lot, I went to go get my car this morning and understandably was distraught when it wasn't there. After 3 hours of searching and starting my car from my phone so I could see the location, I saw it was impounded. This being said, I promptly went to go get it and called the Tow Guy to ask for details on the situation and was immediately met with complete and utter disrespect. It was literally a simple 1 minute long conversation and it rubbed me the wrong way enough to go write a review, and when I did that, this guy TEXTS me with more disrespect. In what world is texting a customer to argue with them appropriate? I'd steer as clear from these psychos as possible. read more

The Tow Guy - Towing Near Me - Houston, Texas

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Crazy expensive, don't even spend your time calling them. I'm 3 miles away from them and need to go 10 more miles. 13 miles costs 300$

Rude man on the phone. Lame. Value poo. Should've definitely read the reviews before working with them. Asked for a tow. Guy on the phone acting like it's an issue to help. Hung up on him not worth the attitude while we are already in a pickle. read more

Absolutely blown away by the professionalism and care from this company. I had a situation where I needed my truck towed from my house to a body shop, but the shop was closing soon. I called this company on a whim since it was the closest to my house. They were super communicative, up-front about the cost (which was extremely fair) and kept me informed on when the driver would be arriving at my house. The auto shop unfortunately was closed when my truck was dropped off, but the driver dropped my key into the auto shop's drop box and sent me pictures of my truck in the parking lot, AND pictures of my key being dropped off to ease my mind. Definitely made a stressful situation WAY better for me. I will be recommending this place to friends and family, and will absolutely use them again if necessary. read more

My son was involved in an accident in Jersey Village and The Tow Guy showed up first. On the phone, I gave explicit instructions to the Officer, the driver, and my son to take the vehicle to our shop, which was very close and NOT to take it to an impound lot. I agreed to pay the $145 tow fee. After I hung up, The Tow Guy's driver intimidated my son into letting her take it there anyway. I had to pay $195 plus arrange another wrecker to get our vehicle moved to where it should have been taken. I've reported the action to the Jersey Village PD and hope they take action against this company. read more

Heather the 'Tow Chick' at The Tow Guys towing company answered my call for towing assistance. She went above and beyond to assist me in a desperate time. My car was stranded and flooded and I was low on funds. At first I thought she worked dispatch for the company but soon realized that she was a driver as well. She picked up my car in a timely manner while keeping me posted as to where she was and when to expect her. All helped to decrease my anxiety and I won't forget it. Heather delivered my car to its destination like the pro that she is! What more can you ask for in a towing company ? Good communication, Great service and professional a definite win- win! read more

Amazing service! Very professional & fast service. The driver was so nice and explained everything for me.

the driver threatened me and pulled out chains to swing at me. don't use this service. He was the worst tow driver I have ever met.

Honestly I have no words to accurately describe what the employees of this company is like. Everyone is living through the motions of life and have something going on. But when my baby brothers car breaks down after work at 1am, a bit of compassion would have been great. we pull it into prosperity bank to get it jumped, and it doesn't work, we set up a tow company to come get the car. During this time a tow truck drove past us slowly 2 separate time not once stopping to offer any assistance. At some point we left not thinking too much since it's late and we've exhausted our efforts; and thinking our guy was only 45 minutes out. We will get the car to the shop and we will save to pay everything one bit at a time. But no, as soon as we left. Like vultures "Tow guys"pray on people who are already in a horrible situation, picked up the car, took it to a storage unit 10 minutes down the street, and came right back, all in the span of 45 minute that my guy was on his way. When I called to ask where, what, and how. I was met with coldness, not an ounce of compassion, left on hold because he didn't want to deal with me just so sad and defeated. "Every one is going through something" he said annoyingly. When I had said "hey we are honestly just going through a lot, and I understand you also have to make money working so late. Can we meet in the middle and I pay you for your time to get the car a shop 15 minutes down the way?" "No, it's out of my hands now and you'll just have to figure it out with the storage company. Parking at all after 11 is considered over night parking and that's not allowed" I understand doing your job. But I don't understand taking advantage of people every chance you get and not having any remorse. read more

I have been a customer for a while and I had no idea he was so unprofessional until he towed my vehicle out of spite against my boss when I had nothing to do with there issues. His wife started yelling and charging at my boss while he was holding my baby. He towed my car that same night after my car caught a flat and i had left it there. Coincidentally the night of the day they started having a problem with each other when i went to pick somethings up. He then started asking my coworkers if they knew who I was and if I worked there. ONE MONTH AFTER... he towed my bosses truck and wouldnt pick up his calls so my boss asked me to ask him to call him or to at least give him the information of the auto lot his truck was at and he called me right after just to ask me AGAIN if I actually worked for him and proceeded to tell me he always checks to see if im at my job. For the record IM PART TIME AND I HAVE ANOTHER JOB ON TOP OF BEING A MOM. It made me super uncomfortable and I lost my job because Ty The Parking Lot Pimp keeps bringing me into his drama. Its really disappointing because he helped me with my dads car before he passed away which was a year ago and my dad actually thought very highly of him and we even spread his business to some of our other family members and our friend mechanics. Other than that great rates. read more

Service was responsive and thorough. Sent me pictures to confirm delivery of my car to the designated repair shop, and to confirm the key had been dropped in their drop-off box. read more

I was out grocery shopping and the worst possible thing happened to me I freaking locked my daughter in the truck my 3year old !!! I turned the truck on ac on i buckle her in put the groceries in closed the door and instantly knew I messed up i start to freak i call this company they reassured me everything was gonna be fine the ac was running i was able to see my daughter she wasn't in immediate danger per say and that he was on his way! Although knowing all this im crying like a crazy woman it was the worst feeling a parent can go thru the guy arrived and he was like an angel i kid you not he opened my truck so fast he got me back to my bby!!!this is someone you can completely rely on i mean i needed help and he was there in a flash exactly what you need when something goes wrong completely recommended and will forever be thankful for this man and company i also appreciated he didn't mom shame or judge I always said I wouldn't be one of those moms but man accidents happen and he was just so helpful and reassuring everything was ok and so professional excellent service read more

About a week ago I was hit By an 18 wheeler at the intersection of 8 and bammel. due to insurance I had to move my vehicle from the tow lot to a personal address, I contacted the lot and driver (Heather) they were very accommodating and understanding and even gave decent rates for a personal tow. Very professional and communicative About all proceedings, would highly recommend. read more

Honest, Upfront with fees, and on-time. Thanks for saving me today. Highly recommend Ty.

terrible business. this guy towed my car by breaking into it and damaging my door. when I left a review on google he calls me to curse me out about my review instead of apologizing for the damages he caused. totally unprofessional I would leave no stars if I could read more

Great service, nice fella, unlocked my car within three minutes. Highly recommend!!!!

Just had him move my truck from the grocery store where it died to my mechanics shop about 3 miles away. Ty was quick and courteous. Thanks for your help Ty. read more

Hey Boss Man I Don't know How Long You Been This Towing Business For But You Know And I Know You Don't Tow other Wreckers It don't matter What Kinda wrecker It Is We Are Still in the same Business And if I was you and I saw your tow truck in the parking lot I would never tow you it's called respect my vehicle was only parked there for maybe 2 1/2 hours I was waiting for the other tow truck which is my flatbed to come out and GET ME but he was all the way in Pearland picking up cars but I guess you don't respect the fact that you still towed me just for a little bit money but I guess everybody's hurting for money right now but my point is I would never disrespect you like that to take your tow truck that's how you make your money and pay your bills appreciate BOSS MAN read more

Ty was amazing and helped out so much when my car broke down. He showed up right on time and didn't have any trouble maneuvering my car when we realize it wouldn't shift into neutral to back out of the parking space. The pricing was just right as well! Thank you Ty!!! You're a lifesaver! read more

Great service and quick response with a competitive price! Friendly and professional with a well maintained tow truck.

It was around 12:45 am when my car turned off at a red light and i was only a few meters from home. I called the Tow Guy for help and the guy said he'd come and that if i had someone coming, to give him a call back or text and let him know that i have someone else coming. As soon as my dad said he was on his way, just about a minute after i called the Tow Guy, i text him "hey, I have someone coming, i don't need your help any more". As soon as my dad arrived we tried to jump start my car and the Tow Guy showed up. At that point a police officer had already stopped as he drove by to help me. The Tow Guy instead of approaching me, he spoke with the officer complaining that he "drove out here for nothing" and stating "I'm at least going to charge her $150-$140". My dad at this point had walked to me having a truck that could've pulled my car but wanted to use a jumper box first but the light turned red again and my car shut off again. The Tow Guy offered to tow my car home for $150 a few meters away which i found unreasonable and at the time. It was late and i had been exhausted so I agreed. He tried to do the transaction for it with my card but it didn't process so he suggested cash or both card and cash. My dad had $40 on him and i had $90 on my card after the transaction fee was taken out. He said then that he had to take it to the lot not being clear of what the lot was (impound) and didn't give me time to reach out to my people for the extra cash. While my car was only a few meters away, the police officer concerned asked what was the agreement and before i can get a word out The tow guy starts pressuring me saying "time is moving". I then out of fear and hopelessness allowed him to move my car not understanding where my car was going. I have never had such terrible service, i didn't even include all the details, or that my car is now leaking oil very badly!!!! And im trying to figure out if he messed it up with the tow truck because it was not leaking prior !!!! but the guy was rude and pressured me into taking my car. The officer even on site tried to help me by asking me about the agreement and the Tow Guy interrupted us. Today i went to get my car and total cost came up to just about $300. I am so disappointed that he could've actually helped me and got the money he asked for if he was more clear and allowed me time. I also would have avoided such a headache. read more

Ty was great. Friendly and talkative but not overly so. Reasonable price. Was quick to hook up my car and get it unloaded. Definitely recommend this guy. read more

Ty was amazing, arrived quickly even though it was early on a Sunday morning. His truck and equipment were perfect for the difficult job o getting my large vehicle off a culvert and onto the driveway. He took great care to ensure he did not damage any of the trim as he lifted the vehicle multiple times. Thanks Ty! read more

Wonderful service from Ty. I had a blow out on the way home. Called Ty and he said he be there in 15 minutes. Was a minute early and got me on my way in 15 minutes. I highly recommend his services. Great guy read more

Best towing I ever used. On time and very friendly. Charged the quoted rate. Very professional.

Ty responded quickly. He is courteous, competent, and sent me photos of the car being dropped at the repair shop. If needed I will be using him again in the future. read more

Very professional and prompt! Never had to call a tow truck but if in need now I know who to call or recommend.

My car would not start and I called the dealer. They recommended a towing service in Magnolia. I was in Cypress and did not want to wait. I called Ty , best phone call ever. So professional and prompt. I texted him my location, phone number and the information about the vehicle. In return he called and said he would be there within the hour. Sure enough , he was there. Did not bother me , asked for the key and the information on where the vehicle was to be towed signed off and away the tow went. He was a pleasure to speak with. Upon arrival at Northwest Dodge , a text message from Ty letting me know the car was delivered safely to the person requested at the dealership. Then another text just to say thank you for using him. Unbelievable! Someone actually did exactly what they said they would do. I will always use Ty for my towing and recommend anyone in need of a wrecker to use Ty. read more