I would give zero stars if an option. Goes out EVERY DAY!! Useless company, that's putting it…read morelightly. They came and "fixed" last week, funny! Tomorrow I am finding another internet company. They suck a**.

From the owner: Serving more than 800,000 customers in 21 states with high-speed internet, cable television and…read moretelephone service, Sparklight (formerly NewWave) provides consumers with a wide range of the latest products and services, including wireless internet service, high-definition programming, and phone service, with free, unlimited long-distance calling in the continental U.S.

What is there to do when you're trapped down in the Ozarks?…read more Super Wal-mart? Check. Imitation Waffle Houses? Check 10x as many beauty parlors as bars? Check. Internet? Luckily... check. Grandma and grandpa have had cable internet from IMS, aka SeMO.net for several years, making it a tad more palatable to spend a few days in the northern-most reaches of the bible belt. This year, I planned ahead. I brought my wireless router and two laptops from home (sorry, Grandpa, 64MB RAM doesn't cut it). Unfortunately, by the time we arrived, support had already closed on Christmas Eve... I had to spend a full 36 hours in the Ozarks without my interwebs. But this morning, I contacted Technical Support, and they hooked me up. And it turns out they hooked their regular customers up too: they've done away with PPPoE and all the other anachronistic network protocols they used to force upon their customers. So, as the only ISP in this neck of the woods and helpful tech support: 5 stars. But I've got to dock them for not having 24 hour tech support. Making me go without access to the outside world for 36 hours - now that's just wrong.

SEMO.Net is one of the worst ISP's i've ever dealt with. Their service is super unreliable, on…read moreclear days with little wind we will mysteriously lose our internet and it will sometimes be down for hours. I can honestly say that we have loss of signal at least 3 times a week. We have never received the internet speed that we pay for, when we run a speed test it's always well below what we have been promised, and their customer service is Mickey Mouse at best. We are currently looking for another ISP and as soon as we find one we're gone. If you are considering getting internet service in the Poplar Bluff area DO NOT use Semo.Net, you will get bad service, slow speeds, and customer service with an attitude, run the other way as fast as you can. You are better off with two tin cans with a string running between them than the sub standard service that Semo.Net has to offer. I give them one star tho they deserve less than that. WORST ISP EVER.

When we first moved to Wappapello, MO, the internet was very spotty and unreliable. I contacted…read moreSheila at Boycom whenever it would go out and she was SO helpful in resolving the issue for me. I explained to her that due to COVID, I was having to work from home & how vital reliable internet was to me. She worked in getting a technician out to our area to check the problem. She, along with other staff & their technicians were able to resolve the problem we were having and now our internet service is AWESOME. I would highly recommend.

There prices are ridiculous especially for the mediocre internet speed they provide if they didn't…read morehave a contract to be the only internet provider in my area they would go out of business so no wonder they pay the money to be the only ones out here they want no competition so the can screw all of there customers and on top of that I can't even put my router where I want to in my own house cause how ever they do it is so outdated