I gave one more star than I'd have liked simply because the work I had done was done properly. Unfortunately, that is where the positive comments end.
Today I went in to simply have a tooth filled, and was told by the dentist I had a myriad of other dental problems, one of which was a "very acidic mouth environment". For that, fair enough. But this observation was followed by the presumptuous and frankly, plain rude inquiry of whether I'm a user of "party drugs". To which I declined, rather shocked.
Thereafter, I was informed that I had worn my back teeth considerably by grinding, and that if I didn't do something about it soon, I would have "sagging", which is unfortunate because "I'm a very young girl". Considering also that the dentist appeared to be near my age, I felt this to be quite patronising.
When I asked whether it was okay to swallow some bitter solution the dentist irrigated my mouth with, she replied rather condescendingly "well, we wouldn't put anything in your mouth you couldn't potentially swallow, would we".
She then proceeded to mock her colleagues accent as they proceeded to have a conversation over the top of me.
In my humble opinion, technical competence has little to do with exercising discretion or being respectful when dealing with people. I know, because I also work in customer service.
I was stunned by the unprofessionalism this dentist displayed. Also for the apparently sorry state of my teeth! Though I'm sure this was an attempt to extort more money from me, which wasn't necessary considering for this visit, I was charged upwards of $380.
I definitely wont be returning. read more