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NewMed Solutions

3.6 (17 reviews)
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7 years ago

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6 years ago

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8 years ago

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9 years ago

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9 years ago

Been working with NewMed solutions for a couple of years. Very happy with service , pricing and responds time. Great customer service.

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8 years ago

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7 years ago

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8 years ago

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7 years ago

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7 years ago

Wonderful people great staff everyone was nice and knowledgeable excellent therapy thank you for everything

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8 years ago

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8 years ago

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9 years ago

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9 years ago

We have been having some problems with our liposuction equipment and Gary is trying his best to work it out for us. Thank you!

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10 years ago

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Review Highlights - NewMed Solutions

Happy to be working with Gary Mells who has been very helpful in getting my new office up and running.

Mentioned in 3 reviews

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Apguard Medical

Apguard Medical

3.5
(78 reviews)
1.9 mi

Apguard Medical is phenomenal! Allie is consistently…read moreefficient and helpful. Great equipment and competent caring people. We've been customers for several years - these people truly care. Time proven, reliable and exceptional customer care/service.

They never answer the phone. You leave a message, then Allie, the only customer-contact either call…read moreyou back or not (she is a terrible rude woman, was never accurate or kind). If you finally talk to them and they are willing to send anything, then, for example, the nasal cushion bags arrive opened, I found a hair in one of them. They open the 3-piece supplies and bill the parts separately, this method increases the price of about $126 to over $1000. If your insurance gave authorization from January to November (because before it was from November to December 31), then you received your order for 2 (yes, TWO) months last November, because who knows if you will still be with this insurance in January. They do not send the one-month supplies valid from last November in January, but neither do they send them in February, because they cannot take last year's order into account. In March, you finally fight for the 6-month supply, but in late September-October they refuse to send anything at all, because your insurance company's one-year supply (from November last year to November this year) doesn't cover anything if they send me a 3-month supply in October. I talk to the insurance company, they send them the new authorization that same day, but they don't send anything either, because it's the end of October and who knows, November, December, and then the new year, whether I'll be with the same insurance company. I suffered with them for two years, then I gave up. This year, I bought my supplies independently, independently of the insurance company. My entire year's supply in 2025 cost the insurance company almost four times as much as what I ordered without insurance, for the whole year of 2026 (it was about the same for me as if I had gotten it through insurance). They tried to bill me (and the insurance co) some "rental fee" - I've NEVER rented anything from the APGUARD. APGUARD is a fraudulent company, and even if the insurers put the very smart AI to work, they will never discover why a part costs $1,067 instead of $126.

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Raised toilet seat with handles
Raised toilet seat with handles
Full electric hospital bed (Joerns)
Full electric hospital bed (Joerns)
Egg crate foam overlay

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Hanmi Medical Supply & Equipment

Hanmi Medical Supply & Equipment

1.6
(24 reviews)
2.6 mi
$$$

I went to this company to get CPAP supplies for my uncle the staff was very friendly and helpful…read morethey also explained all the product years ago they were not great but now since they changed staff they are very professional

Most of the older reviews here are quite negative. So when my mother-in-law's SNF selected Hanmi…read moreMedical Supply as a supplier for a hospital bed and wheelchair when she was discharged a few weeks ago, I was understandably somewhat concerned. However their driver "Polo" arrived a few minutes *early* and worked expertly all by himself setting up the bed and then showing me how to operate it. He got a well-earned tip for that. Unfortunately I discovered after the driver left that the wheelchair delivery did not include the seat belt called out on the delivery ticket. As soon as I noticed this discrepancy I called the phone number on the ticket and spoke with CSR "Marnellie" whose name appeared on the ticket. I explained the problem with the missing seat belt and she promised to have the driver swing by our house the next day to drop off it off. Marnellie also took the time to patiently explain to me the format of their delivery ticket, which is admittedly a bit complicated. Fast forward to a week or so later and the missing seat belt still had not been delivered. This didn't really surprise me and we were making do without it for the time being. However this is one of the "Purchased" items on the ticket and I felt I had a duty to mother-in-law to obtain the missing item (ignoring the fact that the purchase is entirely covered by Medicare/Medi-Cal :^) My wife and I were out-and-about in the Valley a few days ago so I called Hanmi's store on Sherman Way and spoke to a different woman there, explained the situation with the missing seat belt delivery, and asked if I could drop by to pick it up. She said yes that would be OK but reminded me that they close at 5pm. Unfortunately I only managed to arrive there five minutes after closing time and it was lights out already. I dropped by their store unannounced today and explained my story again to the woman behind the counter. She took a few minutes to look up my mother-in-law's file and called someone to get concurrence on giving me a seat belt out of their store stock. After a few minutes wait I finally had the missing seat belt in hand! And that's when I discovered that I was speaking to the "infamous" Jacqueline... It's honestly quite difficult to reconcile the older reports here of rudeness, etc. with the person I dealt with across the counter today. In person Jacqueline is the quietest person (almost "shy"), and I have a hard time picturing her slamming down the phone on anyone. She was completely professional with me and didn't give me a hard time about any of this. Also, while I was waiting another customer came in and he seemed completely at ease in the store. Yeah he's probably a repeat customer (and that's a good thing). And based on my experience today, I will probably be a repeat customer as well. So I'm not saying that earlier reviewers here did not have any problems dealing with Hanmi staff. It just seems that things have changed since then. Perhaps there were issues outside of the workplace back then that were being carried over into the shop? I can only speculate, but I'm thankful for the experience that I had *today* at Hanmi Medical. Thanks Jacqueline!

NewMed Solutions - medicalsupplies - Updated July 2026

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