I went to AAA today because I needed (I thought) rubber tips for the back leg of a walker for my…read morehusband. The gentleman helping me asked several questions to make sure what I was looking for would work, then came out with a pair at a price that I know he wasn't making any money on. But his pleasant and reassuring demeanor, I'll be back if I need something else.

Not worth it!! I've been to this location at least 3 times trying to get scrubs. The first time the…read moregentleman helping me wrote down what I needed and told me to come back. When I did I was told my order wouldn't arrive for 2 weeks! On the other occasions I've gone there never anything I need in stock and when I ask when the next shipment will arrive the employees look like they couldn't be bothered. Anything I ask for they say "that's all I have. No shipments" So disappointed.

The special attention to any situation I have ever had is addressed. Great safe place. You don't…read morefeel like you're in a regular doctors office they make you feel at home.

Not extremely helpful!!! I needed a basket for a walker -- which seems like a common request -- and…read moresales person told me to Google it. Seems to me, if you sell the walkers you should also be "in the know" on what accessories are available.

Excellent, very informative and professional owner and staff great you're rolling now moreread more

Best Customer service the girls are super nice i live in north Hollywood but love to came here it…read morefaster that other places

Got my earthquake supplies here and extra stuff for our first aid needs. Friendly peeps.read more

I was looking for a suit to protect my husband while he cares for people on the front line. The…read morestaff was able to put together a face shield, protective suit and get it shipped out the same day. Customer service was great and when I didn't know how to put the face shield together they sent me a video.

After contacting Sherman Oaks Medical only to be told that they couldn't (wouldn't?) help me since…read moreI didn't buy my electric wheelchair from them, I contacted West Coast Medical. Carlos Ortega is a real pro. He had new, heavier Duty front wheels installed in a matter of hours. Call him FIRST! I'm almost glad I hit a pothole and broke a wheel!

I have bought a Mobility Scooter, a Walker and rented a Wheelchair. They are very knowledgeable and…read morehelpful. The just moved to Parthenia and Wilbur from Lurline in Chatsworth. It is our go to place for People with Disabilities. Reasonable Prices as well.

A very professional and clean small pharmacy. They had everything I needed and were very helpful…read moreand friendly. I wish them all the success they deserve.

I had a really pleasant experience here yesterday. I was not feeling well and this pharmacy was…read morerecommended to me by my Dr. rather than the CVS I normally go to. I met with Robert who took care of my prescriptions and helped me feel better with his overall professionalism and positive energy. If you are looking for a pharmacy I definitely recommend this one. Also hands down the cleanest pharmacy I have ever seen! Definitely lots of positive energy here. You will feel better just by walking through the doors. Thank you again Robert!

Apguard provides personalized service that is friendly, accomodating and fast. They can deliver my…read moreusual CPAP supplies or additional equipment as quickly as same-day or next-day as well as by mail since I live within their local delivery range. The reps I have worked with there, Mardi, Allie and Fran, are so nice and treat me like family. They have great stock and expertise. Truly the best DME supplier I have ever had.

Marvin really came through for us in a timely manner. Took the time to talk to me and figure out…read moreexactly what we needed, and then helped facilitate coordination of a lot of equipment that supported the reality of our situation. Beyond that, he adjusted his schedule to ensure we received equipment on time and didn't have to delay discharge by another day. He provided clear and thorough education for all of the devices. Knowing we could reach out for further support as needed really brought a sense of peace. Most of all, we really appreciate that he was constantly thinking ahead and applying his years of knowledge to help us avoid unnecessary barriers to providing the best home healthcare possible.

I first popped in for crutches, but came back with my husband to check out their shoe selection…read more He's in construction and incredibly picky with footwear, but the Anodyne shoes in whiskey completely won him over. He loves them and highly recommends giving them a try!"

If you want an outstanding selection of any medical supplies you need: wheelchairs, walkers, canes,…read moreitems to keep your shower safe, back braces, even shoes for diabetics-anything you might need, head to this WONDERFUL store! Much more incredible than their inventory is their FABULOUS customer service. They can't do enough for you! I have dealt with three different people at this business and each and every one of them are kind and helpful. In this day and age, what separates one business from another (I can go to many medical supply stores closer to my home) is customer service! They give very fair prices, take insurance including Medicare, and bottom line are the best. I will continue to only go to Modern DME, Tarzana!

I went to this company to get CPAP supplies for my uncle the staff was very friendly and helpful…read morethey also explained all the product years ago they were not great but now since they changed staff they are very professional

Most of the older reviews here are quite negative. So when my mother-in-law's SNF selected Hanmi…read moreMedical Supply as a supplier for a hospital bed and wheelchair when she was discharged a few weeks ago, I was understandably somewhat concerned. However their driver "Polo" arrived a few minutes *early* and worked expertly all by himself setting up the bed and then showing me how to operate it. He got a well-earned tip for that. Unfortunately I discovered after the driver left that the wheelchair delivery did not include the seat belt called out on the delivery ticket. As soon as I noticed this discrepancy I called the phone number on the ticket and spoke with CSR "Marnellie" whose name appeared on the ticket. I explained the problem with the missing seat belt and she promised to have the driver swing by our house the next day to drop off it off. Marnellie also took the time to patiently explain to me the format of their delivery ticket, which is admittedly a bit complicated. Fast forward to a week or so later and the missing seat belt still had not been delivered. This didn't really surprise me and we were making do without it for the time being. However this is one of the "Purchased" items on the ticket and I felt I had a duty to mother-in-law to obtain the missing item (ignoring the fact that the purchase is entirely covered by Medicare/Medi-Cal :^) My wife and I were out-and-about in the Valley a few days ago so I called Hanmi's store on Sherman Way and spoke to a different woman there, explained the situation with the missing seat belt delivery, and asked if I could drop by to pick it up. She said yes that would be OK but reminded me that they close at 5pm. Unfortunately I only managed to arrive there five minutes after closing time and it was lights out already. I dropped by their store unannounced today and explained my story again to the woman behind the counter. She took a few minutes to look up my mother-in-law's file and called someone to get concurrence on giving me a seat belt out of their store stock. After a few minutes wait I finally had the missing seat belt in hand! And that's when I discovered that I was speaking to the "infamous" Jacqueline... It's honestly quite difficult to reconcile the older reports here of rudeness, etc. with the person I dealt with across the counter today. In person Jacqueline is the quietest person (almost "shy"), and I have a hard time picturing her slamming down the phone on anyone. She was completely professional with me and didn't give me a hard time about any of this. Also, while I was waiting another customer came in and he seemed completely at ease in the store. Yeah he's probably a repeat customer (and that's a good thing). And based on my experience today, I will probably be a repeat customer as well. So I'm not saying that earlier reviewers here did not have any problems dealing with Hanmi staff. It just seems that things have changed since then. Perhaps there were issues outside of the workplace back then that were being carried over into the shop? I can only speculate, but I'm thankful for the experience that I had *today* at Hanmi Medical. Thanks Jacqueline!