Great overall experience! Came in and was given an initial quote. Part was ordered and arrived next…read moreday. They were able to get me in quickly and estimated repair would take between 30 minutes to an hour. Final bill was ten percent below the initial estimate, and repair was finished under an hour. Waiting area had plenty of seating and desk space for me to work. Everyone was professional, and it seemed like they were pretty busy with a lot of people coming in. As a woman who relocates for work every few years, I really don't like having to find new places to go in an industry I'm not familiar with, like vehicle repair, but I give this a 10/10! Would definitely recommend coming here for repair needs.

Very professional, kept us informed through the entire process and did an excellent job on the…read morecar... Could not ask for more! Dewey ,

I had a cracked windshield replaced at East Coast Body Shop. Very happy with the experience. Easy…read moreto schedule and the work was quick. The gentleman was very nice answering my questions. Would recommend.

A very nice gentleman helped me out with a dent I had on my tailgate. I would definitely recommend…read morethis place, honest and reliable.

Flawless Finish in Merritt Island did a terrific job restoring my 1989 Chevrolet Silverado. The…read moretruck looks great, and the quality of the work really shows. Trip, the owner, clearly takes pride in what he does, and it made the whole experience easy and enjoyable. I'm very happy with the work they performed and would gladly recommend them.

Work requested: Brought my car here to have some decades-old, sun-damaged paint protection film…read moreremoved. I was able to remove a section of this myself (without any damage, mind you) but it was just taking too long so I decided to take it to a shop. I was told when I got the estimate that they could damage the paint in the process, which may lead to a need for repainting. We said we'd cross that bridge when we got to it. Timeline: Dropped the car off May 14th, was promised back May 16th, or May 19th at the latest. 3-5 days. Late completion: They had the car for a week and never called to say it was running late. I finally dropped by to check on it, discussed the little bit of progress they'd made. I said I was patient and just wanted it done right and to avoid painting it. I didn't get the car back until the 2nd week of June, nearly a month after dropping it off. Outcome: When I went to pick it up they told me they'd painted it. I never OK'd this, but they did it for free so I guess that's ok? The paint job looks pretty bad. It's not blended in, there's a huge streak across the hood. You can see the line from the film they were supposed to remove, painted over. So they never really finished the job I paid them for, but they did paint over it all at no charge to me. My objections to the condition the car was returned in have been met by the refutation that it looks much better (they also detailed the car, which I appreciate). Which, yeah, it does, it also has a paint job that looks like it belongs on a salvage title car at a buy-here-pay here lot. The door handles on my car were damaged when sanding or polishing. It's evident a rotary tool wore the chrome off the corners. The manager of the shop bought me new handles out of his own pocket (I didn't realize, or misunderstood he was doing this at the time), seemingly because he didn't think the shop itself would make this right, despite it being their work that caused it. Additionally, the finish of the headlights on my car were damaged, looks like some some kind of chemical, and another spot maybe from masking tape being pulled off. I dropped this topic because it was pretty clear they were going to charge me to do anything else, even if it was fixing damage caused by them. I want to give my thanks to the detailer who cleaned the inside, the car has never looked better. Otherwise, I wish I had never brought my car here and had just done it myself.

I would never go anywhere else! They do quality work, go above and beyond, their communication is…read moreexcellent and complete all work as promised. I have been there for various things, body work, paint, and most recently a spray in bed liner for my truck. The end results are always the same, excellent! I have never been disappointed. The office staff are supreme, I've never experienced such wonderful customer service!

Stay away. I was told when I got the estimate he would refinish the complete door. I went to pick…read moreit up and there were still small chips and a ding in the door. He claimed that he told me that would cost more and I had said don't fix those then. Complete fabrication. I would have never said don't fix them. He is a blatant liar and deceptive.

I drove my auto in for consult and was immediately scheduled for the following week so they could…read moreorder the car parts and paint. They worked with my insurance. Enterprise rental is located on the same road near them which made it easy since it took 4 days for my vehicle to repair. My car looked perfect. They did an amazing job. In fact, it looked better than before

Went in for a large scratch repair and they fixed it on the spot. Said it wasn't as deep as it…read morelooked. They could have gouged me with a huge repainting bill for the 2 doors, but they were honest and knowledgeable.

Recently took my truck and my BMW. At first looked like they were very competent, except waiting…read moreto resolve a major issue - they didn't do the primary repair that was "required" on the report which was the main reason I brought it in my BMW. How does that happen! Hopefully, the owner will acknowledge their mistake and resolve it.....after spending almost $5,000 there this month! The owner, Robbie, worked with us and we were able to come to an agreement. BMW being fixed today, and Robbie was very apologetic and takes his family owned business very seriously. Happy we were able to fix the communication problems and I plan on continue using their services. I recommend supporting locally owned businesses in our community and I hope to be a returning customer for the next several years to come. Hard to find trustworthy auto repair shops. I appreciate and respect Robbie's willingness to resolve the communication issue.

I'm a mechanical engineer with experience in the automotive industry. I'm giving 3 of 5 stars…read morebecause I did not actually use their service. I did however take my car to the shop for a quote. I first called to ask for a quote for a specific repair job for a specific car. They would not provide a quote over the phone as a couple of other shops did. They insisted I bring the car in for diagnosis, so at the appointed time I showed up with the car. After three hours of waiting, they provided a quote for the service I asked for that was ~50% higher than the next closest quote. They also did a 'courtesy inspection' which I did not ask for. This inspection resulted in 7 additional recommended items totaling about $1,800. Things like this fluid change, that cleaning, etc. The car has 300k miles on it, and the majority of these items have never been done. The experience reminds me of the slick marketing we get at the dealership repair shops, and is exactly what I was hoping to avoid by choosing a 'family-owned' shop. The actual work product may in fact be excellent; I don't know. But it is probably over priced.

As a manager at a major auto‑parts retail shop, I see every kind of car problem walk through the…read moredoor. Some issues are quick fixes, and others need a professional touch. Recently, a customer--who also happens to be my next‑door neighbor--came in after his wife hit something and tried to repair the damage with a small DIY paint pen. It was clear the job needed more than a touch‑up. Fortunately, I knew exactly who could help. I contacted Bobby Zee of Dent Zero via video call, and he provided a fair, straightforward estimate. Bobby went to their home, completed the repair in just a few hours, and restored the vehicle to its original condition. My neighbor told me he trusted my recommendation because he knows I work with a lot of reliable people. He was completely satisfied with the results and said he'd use Dent Zero again without hesitation. Good, honest, fairly priced work travels fast--and this is just another reason to trust and promote the small businessman. read less

Bobby was absolutely amazing! Down to earth and very honest man ,,,, His prices are very fair and…read morereasonable... I would use him forever if I could

My car is old and there was this one moment I remember when Jamie did his best to re-attach the…read morefuse box cover on my car as I was picking up my car. It never really stays there honestly and didn't mind if it was not attached, I just got really lucky the time I let it hang there before Jamie went in and fixed my electric outlet for my car. Well, he kept at it until it finally stayed put. That's the type of detail and dedication he had with my car. To add to that, I had a tubing leak for the air conditioner. My car is very old and rusty so Jamie and Travis has to bypass and work extra hard compared to the normal way to fix this and they replaced the tubing successfully. It took them a while being that my car is not the easiest to deal with and it took a lot of hard work but they pulled it through for me by the end of the day even if they had difficulties. I initially came in for air conditioning repair and a shop in Miami had told me that I had to replace my whole entire system. However, Jamie only found that the condenser and the tubing as mentioned above was truly the only problem saving me hundreds of dollars in return. I am a young female student who is easily swayed in auto shops but they did not. Jamie is a very honest mechanic and will tell you straightforward what needs to be done without trying to profit off of you like other shops do. They also did my fuel line replacement, which was an important find being that I drive my car almost 45 minutes one way to work everyday. They also made me appreciate my 1999 Honda Civic a lot more than I do today. She is currently at 209,000 miles and still running. I plan to run my car more miles with care and proper maintenance. They showed me the real value and reliability of this car. I wish that I could take them back home with me to New Jersey.

I'm writing this based on my personal experience with Jamie's Auto Repair & Transmission…read more I brought my 2004 Dodge Ram 1500 with the 5.7L V8 to Jamie's because I was experiencing steering problems, including a clunking noise and what felt like slippage. I had previously considered Jamie's a trusted, family-known repair shop, which made this experience especially disappointing. They kept my truck for two days and then gave me an estimate totaling $2,346.71. The recommended work included front suspension/shock absorbers, a rack and pinion, lower and upper steering shafts, and a tie-rod end. My truck has only 89,000 miles, so I was very surprised by the scope and cost of the recommended repairs. I ultimately decided not to authorize the repairs and picked up my truck. I was charged a $125 diagnostic fee, and I was also surprised to see tax added to that labor only charge. Before spending more than $2,300 on the recommended repairs, I decided to get a second opinion. Based on my experience, I strongly recommend getting a second opinion before authorizing expensive repairs based on this diagnosis. I took the same truck to another shop, Edgewood Service and Tires, and their diagnosis was substantially different. They charged me $35 for their diagnostic, determined that the issue could be addressed with a wheel alignment, and charged $105 for the alignment. After the alignment, the steering issue was resolved. The clunking and slippage I had been experiencing were no longer present, and the truck has been operating normally. I can only speak to what happened with my own vehicle, but the difference between the two recommendations was dramatic: Jamie's quoted $2,346.71 in repairs, while the second shop resolved the problem with a $105 alignment after a $35 diagnostic. I left Jamie's feeling extremely frustrated and disappointed, particularly because I had previously regarded the shop as trustworthy. Based on this experience, I would strongly encourage anyone receiving a major repair recommendation to get a second opinion before spending thousands of dollars.