I was very fortunate to have come across Greg when I did. Extremely knowledgeable and passionate…read more He happily answered every single question with complete honesty and gave me very sound advice going forward. Most importantly, he gave me peace of mind during a hectic time! Can't recommend Greg enough. Thanks again Greg!!

Greg encompasses everything you could possibly need in a real estate agent! He worked with us for…read morethe better part of 3 years to find our dream home. Greg is diligent and professional, knowledgeable about the local housing market in WNY, and listens to what his clients are looking for in their potential new home. Greg is dedicated to getting the best deal while also being candid and honest when it comes to clients' expectations. He found our family my dream home and made the entire purchasing process a breeze. He understands that buying or selling a home is a difficult process and is devoted to making it as smooth as possible. Greg is 100% committed to his clients- even during our moving day he came and assisted when we needed to be out of our former house at a specific time. We thank you so much for everything you did!

owards the end of last year, my husband and I began the process of selling our home in Colorado and…read morebuying our new home in Buffalo. Our listing agent was incredible: effective communication, supportive, and genuinely invested in our wellbeing throughout the entire process. Unfortunately, we received the opposite of this with Jennifer. Relocating to another state with the intention to purchase a home in said state is stressful, a process that requires support and trust between the buyer and buyer's agent. It's especially tricky when you're not local. We counted on Jennifer to present us with appropriate listings, especially after we refined our search specific to our needs and expectations. Instead, we obsessively scoured Zillow on our own and presented our results to Jennifer, essentially doing the work for her. Once we listed our home, it sold within a matter of days, and yet, we had to basically chase Jennifer in an attempt at communicating the urgency of our relocation plans and locking down our future home. Once we found our home and secured the deposit, we began the relocation process. Jennifer and her team were nothing but vague and seemingly disinterested in supporting us in our efforts. We arrived in Buffalo after leasing an Airbnb with the intention of staying there until we closed on our home. Upon receiving very little effort and communication from Jennifer and her team regarding what to expect, we reached out for any updates regarding our closing. We booked 45 days at the Airbnb and also rented a pod with our personal belongings; it was imperative that we had some sort of plan to 1. Ensure we had a roof over our heads and 2. Provide the necessary information to our pod account for any extension of rental. After reaching out, we received a heavily worded phone call from Richard Cole, the buyer's attorney. He was dismissive, disrespectful, and clearly disinterested in meeting our needs. Apparently, Jennifer couldn't be bothered to do her job and reassure us, HER CLIENTS, that she is on our side. We had, at the most, 2 phone conversations with her before closing. Additionally, things got especially complicated after learning that our future home was left destroyed and disgusting (the odor of cat urine still permeates our home, even after reassuring us that it was safe), yet we received no communication about plans to rectify the problem, other than the seller will handle it. Did they ensure the cat urine didn't soak through the floor boards? Absolutely not. They cleaned the carpets and called it a day. The nauseating smell came right back after a few days, however, Jennifer did not push back on ensuring that the seller check the floor boards. Appalling. Finally, after meeting Jennifer for the first time during our walk through after closing, she was cold, disinterested, and completely disengaged in our experience. I guess since she was getting her commission, it was cool for her to check out. It's actually mind blowing how much money one can make from zero effort, but she succeeded. Good for her, I guess. We love our new home (that WE found), and have plans to tear out the carpeting and the floor boards to eliminate the cat urine stench, replacing the flooring with hard wood. Unfortunately, we will absolutely not use Jennifer again. We have plans for purchasing future properties and prefer to give our money to someone who truly cares. Jennifer is not that someone. This experience was frustrating and inexplicably horrific from start to finish and, I for one, am so relieved to be on the other side. Let the healing begin.

I just bought a house, with the help of the Goetz Team with Keller Williams Realty. Jen Goetz was…read morewith me every step of the way through my first solo home purchase. I've worked with other real estate agents before, while buying and selling properties in tandem with a partner, and I've never seen an agent this meticulous and proactive. She seems to be very well-connected in terms of area professionals across the spectrum. So I had an impressive network of expertise to draw on, and I still do, because she and her team continue to maintain the relationship after the sale, like cocktail hour in the fall and their recent annual holiday party (and pie giveaway!). My daughter and I consider Jen, Katelyn, Adam and Jennifer our friends now. It's a very welcome touch of old-school graciousness, which is a breath of fresh air. Highly recommend the Goetz Team.

Tim was the best realtor we could have ever asked for! We were buying our first home in Orchard…read morePark and had all the questions in the world and Tim was gracious, kind, and worked around the clock to find us our dream house. He had the right answers to everything and has so much experience - we really felt we couldn't be in better hands. When we put in our offer, Tim kept us updated throughout the whole process and didn't let go of our hand as we closed on our first home!! Thank you, Tim!!! You're the best!!

Max and Andy with The Home Team at Keller Williams Realty are the most trustworthy guys in all of…read morereal estate!! Max has a construction background and looks at all aspects of the home that my eyes would just ignore. Andy is so great with his clients and treats everyone like a best friend. I'd recommend them to buy or sell your home any day! They know all of Western New York. I love The Home Team!

Al Ryer is in a class by himself -- by far the best realtor we've worked with in over four decades…read moreof buying homes. Al knows every aspect of the real estate market, has excellent contacts and worked proactively on our behalf to make the entire process hassle-free and even fun. He helped us find exactly what we wanted and then made our offer stand out to get our house at the lowest possible price. Al loves what he does and is a pleasure to deal with. He's incredibly patient, thorough, totally client-oriented, and available 24/7. In short, he's the best in the business and has our highest recommendation. Thank you Al!

Al has been our go to guy since we purchased our first home in 2009. Since then we have trusted him…read morewith all our real estate needs. He knows his stuff and has never steered us wrong. He has helped us with investment properties, commercial properties and recently helped us find our dream home. I know when I call Al ,I have comfort that he will have our best interest at heart. If you are looking for a reliable, experienced realtor he is your guy!

Joe encompasses everything you could possibly need in a real estate agent. He found me my dream…read morehome in a short amount of time and made the entire purchasing process breeze. He is diligent and professional, knowledgeable about the local housing market, and listens to what his clients are looking for in their potential new home. He is dedicated to getting the best deal while also being candid and honest when it comes to clients' expectations. Joe is 100% committed to his clients. He understands that buying or selling a home is a difficult process and is devoted to making it as smooth as possible. I have been extremely grateful to have Joe in my corner and plan to use him for every real estate transaction in the future.

If you are looking for the absolute worst experience of your life than choose this agency along…read morewith the Lawyers they refer. Over a 6 month sign to close date and after 3 weeks after close still no payment for sale. Do not take advice from them because you will whole heartedly regret it. Also when chips are down on the table their accountability will go out the window and the blame will then shift to the lawyer they recommended . Communication, professionalism and trust is out the window with this Broker /Agent and Lawyer they referred. A complete disgrace to the trust and home town customer care for the Western NY Area!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We used Jerry Thompson to sell our last home and buy our current house; we could not be happier. No…read moreone will work harder for you! He practically pulled people off the street, and got them pre-approved to make offers on our house. Most other agents just list your house and let other agents sell it, not this guy. After a week on the market, we had a bidding war and sold our house for 20k over asking. I know this is not typical, but it's very possible with Jerry. When it comes to buying a house, once again, there is no one who will work harder for you. We ended up paying what our initial offer was going to be! No one knows East Aurora better. Jerry knows practically everyone in EA so he often gets the heads up before houses hit the market. He will even call FSBOs for you! When it comes to communication, he will not leave you hanging. He checks in even when there's nothing going on just to touch base. He kept us well informed through the entire process of buying and selling. He really is on top of things. He even caught something in our pre-approval that would have caused a lot of problems and paperwork down the road. Jerry isn't pushy with his clients, he wants to sell you a house you will be happy with so he doesn't try to push you into buying something just to make a sale. Aside from all this, he's friendly, courteous and funny! What more can I say, you would be a fool not to use Jerry! Anyone else is a step down.