I'm a little crazy when it comes to making big life decisions, so I e-mailed 40 real estate agents…read moreand wouldn't start the process until I found one whose answers to my "interview questions" met my expectations (and beyond). When Joshua James replied it was very thorough and I was impressed, plus I already heard about him through some friends and other referrals. Once we started looking at homes, he was extremely efficient every step- whether it was me asking really basic questions that were simply obnoxious, or whether it was me asking questions that required a long explanation- he always answered efficiently, professionally, and made everything understandable to a beginner. By the end, I felt like I owed him because I learned so much. He knew a lot about homes/areas we visited and had expertise in multiple areas. I knew I was interested in real estate and eventually wanted to go into it myself, and Josh's knowledge and passion gave me more interest myself. Each time we'd visit a house (which I also went to SO many houses and made a couple bids that I won and ended up not taking.... probably a real estate agent's nightmare but he never complained), he worked well with everyone he interacted with: professional, funny, relatable, and knowledgeable. On top of this, the Josh James Team all seem to have these skills across the board. Whoever he put me in contact with was pleasant to talk with, made it surprisingly easy for me each step, and I felt completely taken care of. I never worried, never thought I could be making the wrong decision, and when it was finished I gained connections that I'll maintain as long as I'm a landlord or work in real estate. Coming from a negative and skeptical person, The Josh James Team was WONDERFUL to work with. Do yourself a favor and call him!

It was an absolute pleasure to work with The Josh James Team! Our property purchase was…read morecomplicated, as it was broken into 2 transactions....the home & immediate 8 acres, and also 12 acres of woods. Josh was able to negotiate both deals beautifully. In one of the most stressful, complicated times of our family's lives, The Josh James Team was with us the entire way, taking care of all details, big & small. Should we ever buy another home, we will definitely be using The Josh James Team again!

Joe encompasses everything you could possibly need in a real estate agent. He found me my dream…read morehome in a short amount of time and made the entire purchasing process breeze. He is diligent and professional, knowledgeable about the local housing market, and listens to what his clients are looking for in their potential new home. He is dedicated to getting the best deal while also being candid and honest when it comes to clients' expectations. Joe is 100% committed to his clients. He understands that buying or selling a home is a difficult process and is devoted to making it as smooth as possible. I have been extremely grateful to have Joe in my corner and plan to use him for every real estate transaction in the future.

Chris, is a great Real Estate Agent. My Uncle passed away and we needed help selling his home in an…read morearea that was difficult to sell in. Chris made my family feel at ease and sold the home very quickly with all of his marketing techniques. We would use him again and recommend him to all looking to buy or sell in real estate.

I've known Chris a long time so I knew when it was time to both buy and sell our previous house he…read morewas our one and only choice. Very professional throughout a fairly complex and stressful process, and I couldn't have been happier with our decision. I highly recommend Chris!

Jason Sokody has a fantastic team and personally handled a very difficult real estate deal. I was…read moreso impressed and grateful for his patience and professionalism. Highly recommend.

April Anderschott of the Trifilo Team has done it again!!! First selling and finding my eldest…read moredaughter a home and now trusting her because of her her expertise she has now sold and found a home for my youngest. She's our gal! Thanks again April!

Dana Meeks is the BEST realtor and helped us so much when finding and buying our home. She has so…read moremuch knowledge and experience in the industry, and she will go to bat for you. I've recommended her to many friends and family members and everyone had excellent experiences. Trust me, you want her team to be your team!

Tim Knop helped to sell my father's house when he died last year. As the executor I was responsible…read morefor the estate. The house was in Buffalo NY and I live in Hawaii, you can't get much farther away than that and Tim took care of everything very quickly. I found that with Tim selling the house I could focus on other parts of the estate because he was confident and kept me very well informed of the progress. It turned out my trust was not misplaced because he got my family and I more than we expected with the house and took care of every detail to the very end. Tim added many personal touches that made me feel that he truly cared about our loss and wanted to do his best to help. If I lived in western NY and needed to buy or sell a house, Tim Knop would be my first choice.

Jay was great at helping us sell our house after we moved out of the area. Very responsive and…read moreknowledgeable.

If you are looking for the absolute worst experience of your life than choose this agency along…read morewith the Lawyers they refer. Over a 6 month sign to close date and after 3 weeks after close still no payment for sale. Do not take advice from them because you will whole heartedly regret it. Also when chips are down on the table their accountability will go out the window and the blame will then shift to the lawyer they recommended . Communication, professionalism and trust is out the window with this Broker /Agent and Lawyer they referred. A complete disgrace to the trust and home town customer care for the Western NY Area!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We used Jerry Thompson to sell our last home and buy our current house; we could not be happier. No…read moreone will work harder for you! He practically pulled people off the street, and got them pre-approved to make offers on our house. Most other agents just list your house and let other agents sell it, not this guy. After a week on the market, we had a bidding war and sold our house for 20k over asking. I know this is not typical, but it's very possible with Jerry. When it comes to buying a house, once again, there is no one who will work harder for you. We ended up paying what our initial offer was going to be! No one knows East Aurora better. Jerry knows practically everyone in EA so he often gets the heads up before houses hit the market. He will even call FSBOs for you! When it comes to communication, he will not leave you hanging. He checks in even when there's nothing going on just to touch base. He kept us well informed through the entire process of buying and selling. He really is on top of things. He even caught something in our pre-approval that would have caused a lot of problems and paperwork down the road. Jerry isn't pushy with his clients, he wants to sell you a house you will be happy with so he doesn't try to push you into buying something just to make a sale. Aside from all this, he's friendly, courteous and funny! What more can I say, you would be a fool not to use Jerry! Anyone else is a step down.