Went to service a honda jazz for transmission and asked to diagnose a problem with the car stuttering/jerking. I suspected it was either the spark plugs or coil packs so i just wanted them to put the car through diagnostic test which one is faulty so i could save some money and not buy all 4.
What did they do? They replaced all spark plugs and said "it's fixed". I picked up the car and the problem was still there. Called them back and said it's still not working and was told "oh yea then must be the coil packs!" No shit sherlock that's what i said in the beginning... i simply wanted a computer diagnostic test to show any error codes cause i already knew it was either the coilpack/sparkplugs. So they unnecessarily replaced ALL 4 sparkplugs to pocket cash without even putting the car through a diagnostic test. What a ripoff. So he suggested, now, to hook it up to machine to test for faults and wants to charge for that. Well if they did that in the beginning then i wouldn't be needing to pay for 4 sparksplugs at 60,000km (with an expected life of 150,000km).
So anyone with a honda jazz experiencing stuttering/jerkiness you can easily do this yourself. In retrospect i should have just bought one coil pack and take turns one-by-one until the problem was fixed. It's just that i thought having it checked with a computer would have been a lot easier,... that's what i thought until i wasted money with these crooks.
Be wary of this scrupulous dealership as they're going to laugh you all the way to the bank. read more
