Buyers beware. Our new car front Barry Bourke suffered major failures under Australian Consumer Law where the engine kept overheating and became damaged due to the badly engineered cooling system that kept failing. Barry Bourke didn't resolve the problems. We were obliged to take the matter to court. The court decided that the car wasn't fit for purpose and it didn't do what it was supposed to do and we were awarded compensation. Along every step of the way Barry Bourke stonewalled a fair process. We contacted the Indian dealer principal of Barry Bourke, who didn't have the courtesy to reply to us. Consumers take care. Don't accept this unacceptable behavior. read more

Buying a new car isn't always a great experience. Sometimes it can be scary - especially being that I'm an American buying my first foreign car. Once we decided to go with Holden we went back to where my partner has bought his car prior - & I'm so glad we did :) Our sales lady was Sarah Scott & I highly recommend going with her!! She is just a doll, very friendly & no pressure. We got a Great new car that suits all our needs & we feel that we walked away with a fair deal. My partner feels he got a good deal for his trade-in & we both were comfortable with the end price of our new vehicle. Best of all, I feel I have a great sense of car buying in Australia because Sarah answered every one of my questions!! Poor Girl :) So, if you are in the market for a Holden definitely go see Sarah at Barry Bourke Holden - even if you have to drive a bit to get there it will be worth it. Oh, and skip a trip a to Holden in Vermont - they were terrible! They have zero customer service & why I understand car dealership are in the business to make money - they didn't even try to work with us. :( Definitely their loss as we were in the market for a Holden. read more

I have just purchased my second new car from here. Both times I have shopped around all the car makers and both times I decided on a holden. I visited multiple dealers trying to get the best deal and both times I found the best deal by a long shot was at Barry Bourke. The service here is outstanding, all of the salespeople are not pushy and they don't try and push you towards cars you don't want. There is a great lounge if you have to wait for servicing with nice table and chairs, a big screen TV and a great coffee machine. I have dealt with Sarah on both my visits here. She is very friendly, knowledgable and easy to deal with. They are willing to deal on price and any options you want. At other dealers I have been treated as second rate or not important and trying to negotiate was a nightmare. I HIGHLY recommend Barry Bourke Berwick if you are going to buy a Holden, Audi or Renault. They are by far the best dealer I have come across!!!!! read more

Barry Bourke Holden Parts. I went into Spare parts to purchase some part for my holden Barina 2010. After spending over $150 I asked the customer service officer giving me the parts to give me some quotes on a Audi R8 body panels and Windscreen, I explained to the man that I was shopping around trying to get the best price I could as the parts were quite expensive. The response i got from the man shocked me, "So basically Im just wasting my time". I explained to the man no Im asking you for a quote so I can determine whether you are cheaper, if thats the case I will purchase through you. The man replied, but you've already told me that you are going to get prices from elsewhere, and he continued to argue and explain that he is wasting his time. After having purchased $150 worth of parts the man did not have the right attitude towards me. If he could change his mind set/ attitude about giving a customer a quote people may even purchase from him even if they were more expensive. I requested a print out of all the items i wanted a price for but the man refused and said "I not going to give you a print out or Part numbers", again I felt like I was been treated like child. I didnt bother to argue I took my parts and left in disgust. read more

The car service is pathetic...I have taken my car three times for the same problem and have been ripped off with money ($1000) and the problem hasn't been fixed yet.....have always serviced with holden....would not recommend it to anybody..... read more