I was shopping at New World Albany at 6pm 19/2/2026
Very disappointing that they do not stock many of the items I went there to buy. so I left my empty trolley in the shopping area.
As i was leaving i was approached by a young male and asked if i needed the trolley. I said no you can have it. then he accosted me outside the shop and told me to roll up my trousers so he could search me. He then identified himself as the shop security and wanted my photo. I suggested he should call the police which he wouldnt do.
I am a 70 year old pensioner and can guarantee that no member of my family will ever step foot in a New World supermarket again.
I don't understand why this company employs young boys who think they can behave like American ICE agents, very sad. read more