Saw their truck at the PC farmers market and grabbed a cute knife flyer. I rarely see knife…read moresharpening shop fronts anymore, and this is the perfect mobile come-to-the-client set-up. Made an appt on their website which was Super easy and they both responded by text and called within an hour. Was able to get at appointment the next day during my WFH lunch break. Very communicative with text message updates. Showed up on time. They parked their fancy shop van in my driveway (they did ask permission) and set up an a-sign on the sidewalk for others to see. Appt took less than an hour for my 9 blades and 1 shear order. The Sharpener was very polite and professional, I will be recommending this company to all my neighbors and friends and will 100% be using them again in the future.

YES, YES, and YES to the ENTIRE experience with Blade Butlers!!…read more Scheduling: Easy and accommodating. Employees: OMGEE!!! YAAASSSSSS!!! So friendly and welcoming and informative!! Quality: PRO level!! Time: Under an hour. Worth every penny!!

Poor customer service. Sold me 2 defective knives, and would not give me full refund.read more

Very friendly staff. Answered all my questions and seemed eager to help out. Offered to show me a…read morevariety of knives and I didn't feel rushed to make a selection.

Fast turnaround and great communication made it so easy for me to get my mower blades sharpened!read more

Always great service, responsible prices and quick turnaround. We have used Doug's services for…read moremultiple years now and have never been anything but overjoyed at the ease of that first cut after sharpening!

If you have cheap knifes - he can probably do fine. For hardened steel, where you care about the…read morefinish - please don't go to him. He just destroyed 3 of my knifes surfaces, profiles and tempers. All good reviews online, and pointed to by other knife sharpeners. I don't have pictures from before - but they're covered in scratches now. Nearly perfect surface before. Messed up the profile of the knives as well. It's well enough known, that upon calling a Japanese knife specialist he asked if I had worked with this company. Posting this in hopes of the next who may have destroyed their favorite knives.

Farmers market review: many many years ago I remember being able to come by and drop off my knives…read morefor sharpening and I was thrilled to be able to do this again. I don't know if it's the economy or something else but seems to me that it was much more expensive these days. I would think that the farmers market is a place to narrow the profit margin because of not having to drive to locations but then again I'm a curmudgeon, lol.

On my most recent visit Tegan and Tommy were very welcoming. Tommy took extra time to get me fitted…read morefor the right size boots and belt as well as talk me through their many options. Zach is always top notch too! Love to visit the shop when in PC!

Truly a FIVE star experience from the moment you come in and ongoing! We were visiting Park City…read moreand just happened to walk in never expecting such an amazing store and great customer service. We are from Austin, TX so there's no shortage of custom hat stores, but it was partly the experience that had us buying hats here. We worked with Hannah and all I can say is if you are working with her... you ARE going to buy a hat. She's very good at reading people and picking out what would go best for each individual down to the color and style of the hat. But mind you, this is not ordinary experience. It's extremely personalized to each individual; not just the fitting for proper size, color that works best but the shaping. I think I've spent less time buying a new car and that's not meant to be negative. Rather just to emphasize the personal attention you receive when you want to check out the hats. They have so many colors and style variations for you to look at, but regardless, if you already know how you want your hat to look, they can style it. When you pick out the color you want, you are going to be a basic hat with a flat brim and a round crown. So don't be shocked when they bring out the new, unshaped hat. Right in front of you, they will shape it to the exact style you want and it's really an impressive process to watch. One of the most impressive things was changing the size of the brim. We wanted the brim just a little smaller than the stock hat. They will measure it down to an 1/8th of an inch and after they cut it, you would never know the hat didn't come that way originally. Again, the transformation from the stock hat to the one you take with you is an amazing process to watch. And something I haven't ever seen before, they will actually "brand" your hat if you want. Think of branding like a cow get branded; they have these little branding irons and we chose to get our initials branded on the underside of the brim. A very nice personalization and a great way to make sure someone else doesn't accidentally pick up your hat! They have a wide array of hat bands anything from a very basic but nice hatband that comes with the purchase of the hat, to hand etched solid leather bands with silver buckles for the same price (and sometimes more) as the hat. But when you look at the history of the Burns Western apparel (since 1876), it's clear the quality of the material and craftsmanship. Don't be shocked by the price; again, this is a quality hat that is going to last a lifetime and people will recognize the quality. In the first day after getting the hat, we received so many comments from people passing wanting to know where we got the hat from. If you came to Park City and weren't prepared to carry something like this back on the plane... not to worry. When we finished our trip, we returned to the store and they will put the hat in a nice protective box and ship to your home address so there no worry about how you are going to carry this on a plane. We are already planning another trip in March to Park City and we won't leave before visiting Burns Cowboy Shop to pick up another hat! Everyone here is very nice and helpful, but ask for Hannah. She is so knowledgeable and fun to work with. But one warning... if Hannah helps you... you ARE going to buy a hat :) she doesn't pressure, but she knows the hats so well, you are going to feel like something is missing if you don't get one of these hats. We couldn't be happier and you don't have to live in Texas or Utah. You can wear this in New York, Chicago or Miami and people are going to recognize a quality of piece of headwear.

Prior to coming to Park City from Las Vegas, I spoke with Victoria about a custom ring for my elk…read moreivory. The website had provided a variety of options and I looked forward to seeing what could be created. Once I arrived to the store, I was greeted immediately and provided assistance by Victoria and the gentleman that would be actually designing the ring. I was given an approximate timeframe over the Thanksgiving holiday which was not only met but was quicker than expected. The final product more than exceeded my expectations. My wife and friends have complimented this numerous times as well. I could not have asked for a better experience. On an additional note, while in the store they had such a unique and beautiful selection of jewelry. I would recommend this jewelry store and would definitely return for future purchases-not only for the quality items, but also for the quality service provided.

"A huge thank you to Ken, who overheard our son talking about his love of geodes and took it upon…read morehimself to give him a personal tour and hands-on lesson. He truly created a core memory -- our son hasn't stopped talking about it since! An absolute highlight of our trip. Thank you, Ken

Nicest staff in the world! Highly recommend them. Very thorough and knowledgeable…read more Jay from TN

I've been visiting this store everytime I'm in town. Maybe once or twice a year. The staff is…read morealways welcoming, honest, attentive, and quick to answer any questions without ever making you feel pressured. A special thank you to Zach, who helped me finally get a watch I'd been waiting a long time for. His communication and customer service throughout the process were exceptional, and I really appreciate everything he did to make it happen. I also had the chance to try on a few other watches during my visit, and the team made the entire experience enjoyable and relaxed. It's easy to see why I keep coming back. Highly recommend this store, and I'll definitely be back again!

Fascinating shop filled with high quality furniture, art and decorative items. Everything is in…read moregreat condition and the stock changes frequently. The prices are quite fair considering the quality. Love their complimentary personalized tape measures up at the register!

We absolutely love this consignment store. We stop in here every time we are in town. We find so…read moremany treasures there.