Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Hailey is so thorough and professional. She is an expert at the Brazilian wax - I am amazed by how…read morequickly, efficient, and painless she made the whole experience. She also made great suggestions on products that can help with ingrown hairs (clear), moisturizing (whip) or exfoliation (buff). Again, Hailey is so sweet and I would recommend her to all my mama friends!! Amazing!

Today was my first experience at this location. I was already hesitant to book an appointment…read morebecause I generally prefer supporting local businesses, but I was in a pinch and decided to give this location a chance. My appointment was scheduled for 3:45 p.m., but I waited about 15 minutes before being seen. Initially, I thought the service went well. I understand that waxing may not remove every single hair, especially depending on the stage of hair growth, but I expected the majority of visible hair to be removed. When I got home, I noticed several long hairs between my labia that should have been waxed, along with a significant amount of remaining hair throughout the treated area. Considering I paid $75 for the service and left a $10 tip, I expected a level of service that reflected the $85 total I spent. Unfortunately, this experience reinforced why I no longer feel confident choosing European Wax Center. Each time I've visited one of their locations, I've left disappointed. I shouldn't have to go home and spend additional time tweezing and removing hair after paying for a professional waxing service.

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!

I've been here twice for a Brazilian, and while there are definitely some positives, my overall…read moreexperience hasn't quite met my expectations. The space is really beautiful and welcoming, and the staff are kind--I appreciated being greeted right when I walked in. That said, both times I've visited, I did end up waiting a bit past my appointment time, which was a little frustrating. The services themselves felt a bit rushed, and I didn't get the same level of attention to detail I've experienced at other places. I also noticed that the wax residue wasn't fully cleaned off afterward, which I personally prefer as part of the service. Lastly, there were a few areas that felt slightly incomplete, so I didn't leave feeling 100% satisfied with the results. Because of these issues, I don't think I'll be returning.

Just had my first visit to Wax Parlor's NEW LOCATION at 1946B Mount Diablo Boulevard, Walnut Creek…read morestill near downtown in the same parking lot as Color Me Mine. They're just up the street from where they used to be located. They have an adorable new studio that is so much easier to find parking at now. I have been following these ladies from each of their locations since they started up, and their quality and customer service are always outstanding. They are so nice and fun to be around, and now their new location is an added bonus!!

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

Jessie was fantastic! I got sugaring for the first time and it's changed everything I thought I…read moreknew about waxing. Jessie walked me through every step, the benefits of sugaring and overall was so kind. It was a quick 15 minute service in a no frills environment. I highly recommend anyone in the area looking for affordable yet high quality sugar services.

This is a very very late review and a pop up on this made remember how much I enjoyed her waxing…read moreservices. Its been almost 2-3 years since my last visit (2020 )- only because I moved and decided to do laser hair removal (which was totally worth it!). Kelli was very professional and meticulous. Pre- laser, sugaring was my jam- less irritation and smooth AF!

I have been going to Kelli for five years now for my bikini/Brazilian, eyebrow shaping, facials,…read moreand extraction of stubborn pimples. I am always impressed with her conversational skills to distract from what she's doing so close to your face or private parts. She has a natural ability to make you feel comfortable and I always leave happy with her work and that cozy feeling as if I had just caught up with a good friend! Scheduling is super easy thru the Vagaro app. If you have been curious about sugaring, I'd highly recommend going to Kelli for your first time!

Have been a long time client of Megan's over the years and she is LEGIT the only wax expert I'll…read morelet touch my big ass eyebrows. I always come in knowing I'm going to get the 5star treatment-- even when I think my eyebrows still look great, I go in and Megan somehow works her voodoo magic and makes them 100x better. Her vibe is kind, caring and thoughtful when it comes to what you want-- she has a knack for making you feel comfortable immediately, not much more to ask for! Thanks, Megan!! X's and O's!

I've been coming to see Sarah for close to a year now, and she is hands down the best! She's…read moreincredibly personable, professional, and truly awesome at what she does. From the first appointment, she made me feel completely comfortable--and honestly, it feels like catching up with a friend I've known for years every time I see her. The Brazilian wax service is always quick, thorough, and as painless as possible. On top of that, the salon itself is so cute, extremely clean, and welcoming, with tons of other service options available! I always leave feeling confident and taken care of. Highly, highly recommend Sarah and this salon!

I cannot recommend Alyssa enough! She is kind, professional, and does excellent work. My brows have…read morenever looked better. It was super easy to book, and I had a great experience with her. Thank you, Alyssa!

I recently signed up for the Club Orange membership at Waxing the City and even though I am only…read moretwo sessions in, I can attest that it is well worth it!! Lacreesha was my Cerologist both times that I have gone and not only was she very professional and knowledgeable. But she is such a sweet and caring person who is very easy to get along with!! I would very much recommend the Club Orange membership to anyone in the market for consistent results and great quality service!

This place is cute and beautiful. Alexa is very professional and listens to what you want done…read more She does a amazing job! I would recommend to others.

Simply put - the best. I've been going to Alexa for waxing for years now, and am always 100%…read moresatisfied. I moved from SF back to the East Bay and needed to find my new wax gal, so started off by going to the European Wax Center. My first appointment was scheduled with Alexa, and my brows came out perfect. As she's grown throughout her esthetician career, I've been a loyal follower, and am so excited that she has her own business now! My skin is VERY sensitive, but has never had any irritation problems after my wax appointments with her. Love that she uses new sticks for each dip into the wax pot -- I'm super grossed out by places that double dip. She's the perfect go-to for brows, bikini, lip, etc. If I could give a bonus star for professionalism and organization, I would! You'll never show up to an appointment where she forgets or double books. You'll also get a reminder a few days before your appointment in case you need to reschedule. Thanks for making my brows on fleek, Alexa!

Everyone in there was super nice and professional! It was so easy to book an appointment. Will…read moredefinitely will be going back. Thank you.

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!