Pretty cool place to buy a new or used car. Salesmen and sales manager was pretty fair and we got what we wanted at the price we wanted. read more

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New South Ford has, on three separate occasions, performed sub standard warranty repairs. They put my life in danger by sending me down the road with an unreported, unannounced temporary repair that catastrophically failed 300 miles later. Upon return Steve Dean, the service manger, was very argumentative and unwilling to acknowledge their failure, until I got Ford Corporate involved. According to him, "he does not need this s%$t" nor does he like unsatisfied customers telling him that he and his staff put their lives in danger. DO NOT BUY OR HAVE YOUR VEHICLE SERVICED BY NEW SOUTH FORD. read more

The quality of Ford vehicles is abysmal. My car was not fixed correctly, either. At 65000 my engine needed to be replaced, tech said it was a defect but it was out of warranty so Ford was not responsible and when I got my car back six weeks later, the engine light came on immediately. They said I needed a turbo, also not covered. When they drove me to pick up a rental, the driver made racist comments. I contacted Ford corporate and, to my knowledge, they did nothing about it. Don't buy a Ford. read more

Service department strategy is to ignore you until you go away. 21 mustang with warranty window issues. Still unresolved due to service department and Ford never scheduling an appointmen. read more

service Manage gave us a trade in price of 15,000 on a low cost nada of 23,000 and the reason he said 4x4 did not work came out put in 4x4 (H2 SUT 2009 Hummer) showed him it works he goes up to 17,000 then I asked what would you sell it for and he said 21,500 I told him write up the deal (BUT PUT IN SELLING THE HUMMER FOR NO MORE THAN 21,500) I had cash and it was for a 2021 61,000 f150. he said he couldn't do that. Tells you right there he's a crook. read more

I left my car in the parking lot of Outback Steakhouse. After dinner, I found some one kissed the back of my car and the bumper deflector is broken. Thanks to the person who did that for not leaving any contact info. I had to take this car to New South Ford body shop. They did great. Thank you for the great job you did. read more

Great customer service in the sales dept , service & body shop . We bought a car from them . Then later I brought my sons mustang in to ck the brake pads . They were in good shape . No charge .Ill be back ! read more

New South Ford - My sons Shelby Mustang GT 500 . I got his brakes pads ck'd . They were all good . - Car Dealers Near Me - Meridian, Mississippi

I stopped at New South, Quick Lane for oil change. After 40 minutes no one had started working on my truck so I requested my keys and went to another business and they pulled me in and 2 technicians worked on my truck And after 15 minutes all fluids checked oil and filter changed . I paid and Left after receiving good service. The quick lane needs to change their name! read more

Inquired about a truck that was listed on AutoTraders by New South Ford . Spoke with a gentleman that assured me there would be zero issues with the truck . It literally had multiple different "maintenance checks" listed on carfax by this dealership . I asked prior to making my trip from Pensacola if the truck checked out and there were zero issues . I was told that it was sound and ready for service . Woke up first thing the next morning and made the 3 hour trip . I noticed immediately upon arrival that there was a puddle of oil under the truck ! Crawled under the vehicle and noticed that the rear main seal was pouring motor oil . It literally took me two minutes to figure this out . Before I came the salesman assured me that the usual inspection at the shop costs "700$" at least so there is definitely nothing wrong . They wasted my time and money . I'm sure the wished I didn't look at the truck ! Buyers beware . read more

Terrible place of business . I wouldn't recommend these people to work on my Huffy bicycle . Please shop somewhere else !

I moved to Meridian in July 2016 and on the way my AC gave out. Took my Mustang to New South Ford and they replaced the compressor and also replaced the driver's side air bag in accordance with a recall. When I got my car back, the metal running horse in the middle of the wheel was completely scratched up, probably from a tech putting it down and not protecting it. Complained to the service writer and eventually spoke to the service manager, who told me a new part was still being engineered as part of the recall (then how was my car serviced with new parts for the recall) and eventually questioned whether the scratching had happened in his shop. He told me as soon as the part was available, they'd call me to replace it. I went to another Ford dealership and said they could get the steering wheel cover in a week and had no idea what the service manager was talking about. Still never got a call about replacing the cover they scratched up. To add onto that, I had to have the AC charged less than a year later by another shop. Finally, I had a slightly weird feel in the clutch for a couple days but it subsided. Questioning New South Ford's service department's honesty and professionalism, I took it to them just to see what they'd say. Of course they told me I needed to replace the entire clutch and pressure plate assembly for $1200. Took it to another shop who said nothing was wrong. This service department is clearly full of liars and dishonest people, not unlike many dealership service departments. Do not trust them and avoid going to them at all costs. read more

This is a nice car .I love the color of it .Great choice.i would love to buy a mustang later on when I get enough funds to afford one . thanks guys for showing read more

My father's Explorer was in the body shop over 3 weeks due to us hitting a deer while on vacation, we're from OH. They didn't make all obvious and necessary repairs to his vehicle. Once we finally retrieved the vehicle we got to TN and the engine light came on, so we had to go to another Ford dealership where they discovered other obvious repairs that had not been completed. My husband called the body shop and he said oh I saw that but we didn't touch it (blatant obvious damage). Mind you they had my number because I called at least twice a week to see if the truck was ready. We were advised by dealership in TN it was safe to continue on to OH. Once we got home we have had to take it to the shop twice. I have called numerous times leaving messages for not only the body shop but the owner as well and neither have called me back, which is total unacceptable and unprofessional. I did appreciate April and all her help, she was always pleasant and helpful. I don't recommend getting your vehicle serviced at this body shop. read more

new South Nissan is the worst place I've ever been to they try to jack you were out of everything I do and then they try to charge you for stuff that you don't even need that's why you're getting such a low rating in their mechanics and have no idea what they're doingAnd you better check with the Better Business Bureau before doing anything with them and they already have seven reports on them all but one in service department read more