Easy to sign up, and the customer service was great when I had question and the course is useful!…read more The instructor Belinda is super nice and helpful, the course has a lot of useful information, great for everyone to learn!

Dan did a wonderful job in my cpr class highly recommend as I am a ddd caregiver and feel ready to…read moreassist someone in need

Excellent training, very easy to follow along with. Will be back when it comes time to renew my CPR…read morecard!

This is a very informative and interesting class. The instructors have a lot of experience and were…read moreable to answer everyone's questions. They also have real world experience and can explain the CPR/First Aid processes and what might be expected when using this training. I would definitely recommend this class to others.

Very Unprofessional. I paid in full for my course ($1360)…read moreand almost 2 weeks before the course I could not attend due to unexpected life events. In the paperwork they give you it clearly says you are entitled to a refund. However the owner is refusing to give my money back. She has lied to me during this whole month telling me they were going to give it to me back now she is telling me they are not. The man who works up at the front desk told me they have no money in their company account! Scary... If you are a college student at Yavapai college. Please do not go here. That's what I am I am just trying to get through my nursing degree and these people have been a complete nightmare. I am working on getting Yavapai college to stop recommending this school.

I took this class august 2016 AMAZING instructor mrs. rosie…read more learned a lot she was very detailed and prepared me for my state test. If you are ready and motivated this is the class its 3 weeks so very fast its a lot to take in but 3 weeks of full dedication is worth it!!

The instructors are very knowledgeable.The class is taught in a manner were you learn and retain…read morethe information.

This is my first time getting my ACLS/BLS renewal through Desert Education and I could not be more…read moresatisfied with the experience. Kerrie is well knowledgable and makes the class interactive and stress-free. Kerrie thoroughly went over the ACLS algorithms and guided us through mock codes, ensuring everyone got practice as the "leader". The class size itself was small and everyone was given their own table and manikins. I highly recommend Desert Education to anyone who is looking for a quick, yet well-organized certification renewal.

Ben tested me for my skills test and was super helpful and gave some added intelligence during the…read moretest. Will use AER again in the future!

I'm a lawyer and my wife is a doctor. The owner of AERT is a crooked liar. Don't go there…read more There are many other cpr classes in the Phoenix area. I signed up online for a class and AERT unilaterally cancelled it and then told me that I would have to take a class at a different location (in a bad part of town) on a date that would be too late for me to obtain a certificate I needed at that time. The owner then said in a loud, angry voice: "We cannot provide you with any classes!!" and hung up the phone. Despite all this, she charged my wife and I $100 for the class. We complained to citicard and Ms. Jaime sent a letter lying about what happened and claimed that we simply failed to show up for the class. I don't know how anyone has given this crooked company a positive review.

All of these years, I have always wanted to learn CPR. Now that my wife and I are earning our…read moreFoster Parents license. This is one of the requirements! This is a four hour class, yes four hours!!! I for one I was happy it was this long, There is no way you can learn safety in just an hour or so. Our class was CPR, First Aide, and AED for adults and infants. My worst fear has always been if someone close to be is in need for help and I couldn't help. Now I have a lot more confident in knowing I can at least try, and make a differences. Everything was hands on and video training. I will definitely come back when I need more training!

Thankful that Karri of - RLET - for signing me up for the CPR class…read more This business takes pride in the information they teach. Paula was my instructor and I was very pleased. She knew her information not only from the books but by working in the field too. Great Clean room and I highly recommend their Classes to anyone. Thank you for all you do. Alicia Valentyn

Great instructor "Dan" was very informative on CPR and taught with experience not just book…read morelearning. Also was entertaining for the subject content. Would highly recommend this establishment.

I highly recommended EMS University instead of this training center. I used EMS last time and my…read moreexperience was 10 times better! I came to this First Aid and Training Center establishment due to a last minute need and was extremely disappointed with my experience. The instructor was super nice, but he lead the class via Video ( like 2-one hour videos!!). After sitting through the grueling 4+ hours, the most frustrating part was being told they don't give out completion cards. Plus their computer system wasn't working for the "e-version" certificate they said we'd receive, so I spent 4.5 hours on a Saturday morning and came away with a half completed piece of paper that doesn't have pertinent info I need to prove I took this class. Not a great experience at all. Wouldn't recommend this place.

I cannot speak highly enough about this place. I just attended my second class here yesterday,…read more and I continue to be blown away with the level of knowledge the instructor has. He is amazing and not only makes a serious topic fun to learn, but the environment is laid back and comfortable. Though don't be disappointed.

My family and I took the CPR and AED class over the weekend. We are expecting a baby so we all…read morewanted to be prepared. Scheduling was easy and Tyson is responsive to questions over Yelp as I wanted to make sure there was child and infant portion of the CPR class we would take. Check in was simple and the classroom was set up already. It was roomy and comfortable. The bathroom was tidy. There were posters all over the walls which went over some common misconceptions people have about rendering aid, like you can't be sued if acting in good faith. There is a storage space for your belongings which is great since half of the class is hands on, on the floor (as an emergency would be also). I am very pregnant (delivering in a few days) and Drea was quick to offer me accommodation so that I did not have to get on the floor. They also didn't bat an eye at my refusal to partner with a lady who had coughed and blew her nose through the entire introduction video, and accommodated her separately. It is unusual for me to do something like that but now is not the time for me to get sick and they didn't make me feel bad for it. There were some videos playing in the room before we started, which became confusing for my family because they were put out by the American Heart Association and promote hands-only CPR. It made my family think that we were not going to learn rescue breathing. I explained that I thought it was a space-filler for while we were waiting to start and that the current recommendation by the AHA is hands only so less people would be afraid to help. Tyson later explained this issue during the class as well. The class does indeed cover rescue breathing. He also explained how and why some things we learned in past CPR classes are not recommended any longer. The actual training videos were well made and did not seem outdated. The dummies were very cool because they were electronic and had lights to show you if you were doing well enough. Their chest rises so you can see and feel what a strong enough breath is like. I struggled to do 2 minutes of CPR. It was reassuring to work on a dummy with feedback. It was also great to work with a practice AED. I'd never touched one before and they seem scary but after learning how they don't just go off unless someone pushes a button, I felt better. It was good to be able to work with the infant dummies also and to practice hitting them on the back for choking, and chest compressions to see how much pressure to use. I realized I needed to tell my mom to be sure to hit my child harder if mine started choking! My dad realized he better get an AED for the cabin because my mom won't be able to do much chest compression if he were to need it. All in all a well-run class and business.

I've donated gallons of blood for 30 years, and had a really bad experience with Red Cross…read moreyesterday. It all began when he asked me to lay down on a table wet with disinfectant. Then he stuck my big beautiful vein and managed to get air in the line so the blood was contaminated, bruising my arm and dismissing very quickly. Very bad and I won't be donating to the Red Cross again.

Donated power red today in Prescott. Working on 18 gallons. Kylee the screening gal did a great…read morejob. Very kind and professional.