I cannot recommend Jones Junk Removal Service enough…read more
I was under an incredible amount of stress trying to clear out my home before moving. I had multiple large furniture items, including a sofa, loveseat, two mattress sets, a bedroom set, china cabinet with buffet, televisions, dressers, and well over 20 contractor bags full of junk. With only a few days left before I had to be out of the house, I honestly didn't know how I was going to get everything done.
From my very first phone call, Charlie was professional, patient, transparent, and compassionate. He took the time to explain the pricing, worked with my situation as much as possible, and never once made me feel pressured.
We scheduled for 10:00 AM the next morning. He actually arrived early at 9:40 AM, and by 11:30 AM the truck was completely loaded and the job was finished.
Throughout the entire process, Charlie and his partner were professional, respectful, incredibly hardworking, and efficient. They handled heavy furniture, mattresses, and countless bags without complaint, worked carefully through tight stairways, and even removed a few additional items I hadn't originally included without any hassle or surprise charges.
As a woman having two men in my home, I felt completely comfortable the entire time. They were respectful, kind, and genuinely cared about helping me through what was an emotional move.
For everything they removed, I felt the pricing was more than fair, especially compared to other quotes I received.
If you're looking for a company that is punctual, honest, hardworking, professional, and genuinely cares about their customers, Jones Junk Removal Service is the one to call.
Thank you again for helping lift such a huge burden off my shoulders.