1. New Image Home Renovations

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New Image Home Renovations

3.3 (9 reviews)
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Services - New Image Home Renovations

Balcony addition

Construction design services

Deck construction

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2 years ago

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2 years ago

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J M.

Thank you so much.

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1 year ago

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2 years ago

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J M.

Thank you for your Review..

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5 years ago

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J M.

Thank you very much…

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5 years ago

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J M.

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3 years ago

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J M.

Thank you so much for the review Mr Ron.

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5 years ago

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5 years ago

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J M.

Thank you so much Taylor C..

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Rainier Fencing & Decking

Rainier Fencing & Decking

(28 reviews)

Best contractor I've ever had. Will definitely do business with them in the future…read more A storm took out my original fence recently, so Rainier was one of the companies that I contacted for an estimate for repairs. I also asked for an estimate for a new fence, and a couple of other combinations, which they readily accommodated. The original fence I had in place was built by an incompetent contractor who made many mistakes. After careful consideration, I decided to go with Rainier to replace my misshapen fence with a brand new one. Some important highlights: - They have an administrator (Lisa) who takes care of communications. This turns out to be a huge help, because you can contact them without fear of interrupting their work or them being 'too busy' to take your call. She usually responds the same day by email, and if you call during business hours, always answers her phone. - They have a physical office in Auburn, which makes it very easy to just drop by and talk to them at your convenience, drop off payment, sign paperwork, etc.. I prefer in-person communication myself, and this makes it very easy to deal with them. - Doug came out to perform the estimate exactly on time, and provided a written estimate within a couple of days. The price was very reasonable, and considerably more detailed than other contractors I contacted for the same job. - I like unambiguous paperwork. The estimate they provided was more detailed than other contractors, it had specific responsibilities of all partiers, spelled out in the contract (other contractors flat out refused to put some of this stuff in writing), and on top of that was a lower price estimate. - The job was estimated to take 2 days. They showed up exactly on time, and finished exactly on time. The fence is BEAUTIFUL. - I didn't have to lift a finger. They did literally everything. - The workmanship is very solid. They used oversized posts which will last longer, and made sure the fence isn't touching any dirt (which can cause rot). They also properly mixed the concrete for posts, which sounds like a small thing, but a lot of contractors 'forget' to do this. They hauled all the unsightly debris offsite so I didn't have to deal with it. Some advice for anyone looking to do fence work: - If you are building a new wood fence, be sure to ask them for what they recommend. They'll do anything you want, but they'll let you know if what you're asking for is unreasonable or a bad idea. They've been doing this for a long time and have a lot of experience and opinions built up, they can help you figure out what looks 'good'. - Be picky. Ask them for exactly what you want your fence to look like. In my case, I don't like knots in my wood -- when I said this, they recommended 'clear' cedar and am very happy with the look, and it barely affected the price at all. Want a particular color? they can color match anything. - If replacing a fence, make sure to clarify any upgrades you want, especially exactly what style of gates you want beforehand. In my case I forgot to tell them that I wanted round top gates, and so they replaced the gate with the same as what was originally there: flat tops. It still looks good, but just remember to specify as much detail as you want beforehand so that you'll be completely happy with your fence.

Our experience with Rainier Fence was very unfavorable at best. It started when they wouldn't…read morehonor their original estimate claiming that the sales rep, Austin Tew had misquoted us. That should have been our first clue. The installation went well except for the fact that the two-man crew (who didn't speak English), left behind a lot of debris including a large pile of hardened cement, a pile of dirt from the post holes, and screws and nails. Over the course of 2 1/2 weeks following installation, several phone calls, texts, and emails were sent to have the debris removed but to no avail. The sales rep, Austin Tew chose to ghost us. Only after an email to the CEO, Mr. Niel Archibald did the debris get cleaned up. Another 2 weeks go by without any notification of when the fence would be stained. Again, Mr Tew would not return our calls or email. Suddenly we received an email from Mr. Archibald indicating he was cancelling our contract to have our fence stained claiming they had a "scheduling problem". This was just as well as we found a qualified contractor to do the staining for half the price. We will NEVER use or recommend Rainier Fence & Decking to anyone!! If anyone chooses to have Rainier build their fence, they would be at risk of receiving the quality of customer service that is severely lacking in trust and integrity.

Optima Fence and Deck

Optima Fence and Deck

(43 reviews)

Optima did a great job replacing my old fence. I really appreciated their no-pressure approach…read moreduring their quote and how they walked me through the material options. They easily handled the hilly terrain in my yard and recommended the approach to accommodate it. They had an ample team for the tear-down and installation and even sent an office rep for a final quality control check once the job was done.

We hired Optima fence to replace our 20-year old and damaged fence with a new one - 4 ft fence,…read morecedar full panel, over difficult terrain (on top of a retaining wall/cliff), and with tree branches and vegetation along the way. Some fo the old fence posts were installed inside anchoring sleeve tubes designed to prevent damage to the retaining wall anchoring grids buried under the soil, Optima delivered an outstanding, stress-free fence installation and carefully replace the old fence posts installed in these sleeves. I was relieved. Froms start to finish the process was impeccable: Their team communicated clearly and professionally, the crew was very punctual (and thoughful) every day, they cleaned the site every day. They finished the fence installation ahead of schedule. The workmanship and materials are top notch (I am a senior and have seen multiple fence installations in my past). Billing was online, with no pressures. The crew cleaned the site at the end very thoroughly. I checked my garden and especially my driveway to make sure there where no nails nor debris were left behind that could damage my car or pets- nothing! I am very happy with their work so far. The crew will come back in the next 1-2 weeks to stain the fence on both sides. Their pricing was competitive (second lowest). I chose them because of their reviews/reputation and their BBB A/A+ rating. I would definitely hire them again.

Mora's Fence

Mora's Fence

(39 reviews)

Very happy with the fence install. The reason I chose Humberto Mora was because he was very…read morepatient and had good communication when reviewing the project. He showed some good photo examples of his work, and answered my questions well. Also chose him because his pricing was in the middle. His work speed is very fast and the quality of the wood he brought was overall great high quality, not perfect, but great. After completion my neighbor and I did point out a couple things we either wanted changed or fixed. Humberto stayed a few more hours to make those changes. The fence is fantastic and Humberto did a great job at a fair price. If you have any specific design needs, it's best to have it typed out with photos in messenger, and also review in person when the work starts. My neighbor and I went through 5 different contractor bids, and it's best to review carefully if you expect something specific such as "visible concrete vs hidden concrete", "panels touching ground vs not", "pressure treated vs cedar", "distance between posts", "amount of gap between panels", etc. Humberto Mora is Highly recommended!

Humberto and his team did an excellent job on installing a new wooden fence and repairing my deck…read more They also did some landscaping work for me. His price was very fair. They were professional, highly skilled, efficient, and incredibly fast without any loss on workmanship. I had other contractors at the house and they took notice as well. I found myself giving their contact info to several people, including a close friend. I highly recommend.

New Image Home Renovations - contractors - Updated October 2026

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