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    New Horizon

    3.0 (6 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    Ardent Care Assisted Living

    Ardent Care Assisted Living

    3.1(11 reviews)
    1.4 mi

    Visited Dec 2025. Once inside was impressed with overall plans of care. Small population, clean…read moreshared rooms (a few singles), floors of large shiny tiles were easy to navigate. Dining/kitchen clean at 3:00pm, Most residents were in Activities & Living area, a few were in their rooms. Center courtyard inviting. I liked the idea that the staff/caregivers are not overnight sleepers but are on defined shifts and awake. Call-button cord by each bed -- i didn't ask if individual had a personal med-alert device. Guest parking and access to parking lot not easy. Loved one not ready for a smaller community, but am keeping it in mind. MJ

    My Mom was admitted at Ardent Care on July 14, 2022. And I must say, this has been one of the best…read moredecisions that we've made for her and our family. There were several that were listed at "A Place for Mom". I toured several facilities in Orange County to find the best place for my Mom. Some of them were old, dark and then there were some that were on the higher-end that offered some really nice amenities and beautiful property but just way out of our budget. While doing my facility tours, I met a lovely young woman at a higher-end property who helped me a great ton in understanding & navigating this new life with dementia that my Mom, myself and the rest of my family now have to deal with. This woman was the one who ended up giving me 4 options and Ardent Care was the best one of the 4 (based on the condition and cleanliness of the property). Ardent was not far from the first property we toured. I walked in and asked a staff member if it was possible to do a tour of Ardent Care with my brother and my Mom. The wonderful staff member Alex was the one who accommodated our request. Alex was full of positive energy from the very start. I can tell she had passion for her job and compassion for their residents. Keep in mind our tour was unannounced to the Ardent staff (which meant they didn't have a chance to make sure the property looked pristine before showing us around). As we walked in, the lobby was nice and clean all through out when we were taken to the hallways and in each room and common areas (activities, dining, available room for a new resident). The condition of the property, the energy of the staff and the residents that we got to see/meet briefly made us think and feel that - THIS could be the one that is perfect for Mom. The previous tours we've done - I can tell from my Mom's body language that she did not want to live there. However, at Ardent Care - when she was introduced to the residents while we were touring the place, Mom played piano and said hello to the group so we took that as a great sign. It is now middle of October and almost 3 months since my Mom moved in. She has gained weight, has made friends and overall she looks good and younger compared to 6 months ago when she was staying at a SNF. To be fair, the staff at the SNF were really good to her, but the overall environment here and the activities at Ardent was what my Mom needed. The med tech staff are all experienced and they have been working here for a few years. My bro and I take turns in visiting a few times per week. There were a couple of times I've heard conversations between a visiting nurse with a med tech and they know the resident's history well and I can tell they really care. Great job to the whole staff who care for the residents - Alex, Fabiola, Jocelyn, Mabel, Brandy, Renee & Debbie. Thank you for all that you do for my Mom and the residents who depend on you!!! Thanks to Melinda and Jenny as well. My family and I appreciate your facility a lot.

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    Ardent Care Assisted Living
    Ardent Care Assisted Living
    Ardent Care Assisted Living

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    Anaheim Crown Plaza - Third floor hallway

    Anaheim Crown Plaza

    5.0(16 reviews)
    1.1 mi

    I'm still a resident at Anaheim Crown Plaza and for good reason. The past 16 almost 17 years have…read morebeen the type of home I've always wanted as I look back . This is the retired Registered Nurse April. There isn't a thing I would change. The meals are delicious and served with respect. The staff will speak and ask how your day is going.Activities are well organized and outings couldn't be better . This is still an A plus in my book!

    I wish that I could give ten, or a hundred or a million stars to Anaheim Crown Plaza (ACP)! From…read morethe very first (long) phone call with Cammy, the Administrator, to the same day tour with Rochelle, the Assistant Administrator, we learned that Anaheim Crown Plaza was beyond EXCELLENT. The entire staff is the kindest, caring, and most compassionate people on earth. We found out that staff members were using their own money to provide little "treats" to our sister, Leslie. Every day, her caregiver would braid her hair and find ways to make her feel beautiful and special. Rochelle knows every resident and their family members' names by sight. Rochelle is always there to lend an ear, give lots of smiles and hugs to all. Leslie was transferred to ACP from a facility in Northern California. In the almost three years that Leslie was at ACP, Leslie benefited from a higher quality of life than Leslie had received in a very long time. The facility is spotless and odor-free. The rooms are spacious and the food is excellent. It is an Assisted Living Facility that provides outstanding medical case management, assisting to arrange all the medical appointments and following up that the medically ordered referrals are processed. This medical case management would be exhausting if the family members would have to do it themselves (and I am an RN). There were times when Leslie would refuse to eat or drink. We would often find Cammy sitting with Leslie and feeding her, or being the "cheerleader" for every bite or drink. (This is significant because at previous facilities Leslie had been hospitalized for severe dehydration and/or malnourishment.) Sadly, we write this review after we have said goodbye to Anaheim Crown Plaza. Leslie passed away this month. It was quite apparent to the hospital staff that Leslie was well cared for: her nails were done, her hair was clean and her skin was clear and smooth. Most importantly, Leslie knew that she was loved by her family and her entire extended family which was the staff at ACP. Do not hesitate to put a loved one at Anaheim Crown Plaza, it will be the best decision that you will make.

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    Anaheim Crown Plaza - Dining room

    Dining room

    Anaheim Crown Plaza - First floor living room

    First floor living room

    Anaheim Crown Plaza - Library - third floor

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    Library - third floor

    Harbor Villa Care Center

    Harbor Villa Care Center

    2.7(31 reviews)
    4.0 mi

    Recently I visited a patient there. When I got to my car to leave, it and two other cars were…read moreblocked in by another car .Emoloyee Juan Salinas came and took care of matter. He was polite, efficient and respectful.

    My father was a patient at Harbor Villa for about 60 days, and what our family experienced there…read morewas heartbreaking. The facility frequently smelled unpleasant. There was often a resident yelling loudly throughout the day, creating a chaotic and distressing environment. We saw rats in the parking lot and even cockroaches inside my father's room. It was incredibly upsetting to see him living in those conditions. Visitor parking is also an absolute nightmare most days. For families already under immense stress, struggling just to find parking makes visiting even harder. Most concerning, when my father pressed the emergency call button at his bedside, assistance was often extremely delayed. Knowing that your loved one is pressing for help and waiting -- sometimes far too long -- is a feeling I cannot adequately describe. It caused constant anxiety every time we left the facility. Although some staff members were personally kind, there was a serious lack of coordination and awareness about my father's medical condition. When his health declined, staff could not clearly tell me his recent vitals, explain his blood pressure trends, or provide accurate information about his care. I had to speak directly with the paramedics myself and provide his medical history and symptoms because the staff could not. While on feeding tubes, my father's sodium levels dropped significantly because he was not receiving adequate water flushes. We had to rush him to Hoag Irvine, where doctors determined he also had pneumonia and extremely high blood pressure. It was terrifying. Watching your parent suffer from something that should have been closely monitored is something no family should ever experience. Instead of supporting his recovery, the facility then declined to accept him back after we sought emergency treatment -- simply because we advocated for his health. We trusted this facility during one of the most vulnerable times in my father's life, and that trust was deeply broken. Please do your research. Ask detailed questions. Advocate fiercely. And if you have other options, I strongly encourage you to take your loved one elsewhere. No family should have to go through what we did.

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    Harbor Villa Care Center - You should have called family, and 911.

    You should have called family, and 911.

    Harbor Villa Care Center
    Harbor Villa Care Center - Our theme for this season is Colors of Spring. Our residents are ready for the candlelight dinner with live music from Ms. Peggy Perkins.

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    Our theme for this season is Colors of Spring. Our residents are ready for the candlelight dinner with live music from Ms. Peggy Perkins.

    New Horizon - assistedliving - Updated May 2026

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