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    New Horizon Academy

    2.7 (7 reviews)
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    Services - New Horizon Academy

    Multiple children care

    Single child care

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    8 years ago

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    Cara J.

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    10 years ago

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    8 years ago

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    Cara J.

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    8 years ago

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    Cara J.

    Thank you for the 5 star rating and review. We appreciate it!

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    11 years ago

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    8 years ago

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    8 years ago

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    Cara J.

    Thank you for the review, Erin! We love having you!

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    Ask the Community - New Horizon Academy

    O2B Kids

    O2B Kids

    3.7
    (3 reviews)

    This daycare is an absolute disaster from the top down. The director, Andrea, is openly rude,…read moredismissive, and talks to parents like they're stupid. They don't follow their own policies, don't complete required incident reports, and their "Honeycomb" system they brag about is basically useless since it isn't even utilized over half the day. They are severely short-staffed and it shows - constant chaos, kids hitting other kids with zero staff intervention and no sense of safety or structure. During enrollment, the staff member handling my intake told me to leave the weekly rate blank because they "needed county verification" before giving me any numbers. I signed the authorization assuming, logically, that they wouldn't charge anything until they knew what CCAP covered. Instead, they withdrew nearly $600 from my bank account without any notice, invoice, or explanation. No one had ever told me the rates, what I'd owe, or that they would charge me before receiving county information. Every interaction with Andrea after that was condescending and hostile. She talked over me repeatedly, refused to answer basic questions, and gave me the run-around for over two weeks. She even lied about not having my county paperwork... because I saw it sitting out in the open on the front desk, containing private information. I am in the Safe at Home program. That alone is unacceptable. When my son finally started, things got worse. He was inconsolable at drop-off and pickup, the classrooms were understaffed and chaotic, and kids were being hit with zero intervention. A staff member casually told me my son had been hit and dragged by his shirt, yet no incident report was ever completed. When I asked about it, Andrea gave me more attitude and zero answers. After repeated calls and no follow-up, I withdrew him. The ONLY competent person in this entire company was Emily at corporate, who fixed what the center repeatedly messed up. Do not trust this location with your child. The disorganization, lack of safety, unprofessional behavior and blatant mishandling of money & personal information are beyond unacceptable. This place is a liability. Run the other way.

    So happy to be at this school with their wonderful staff. They took in my son with open arms and he…read morehas done well ever since. It is the first thing he wants to get his shoes on in the morning to go do, say school, and hes ready to come here.

    New Horizon Academy - childcare - Updated July 2026

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