When my grandson started attending this center in May, things were very good. But since May, they have lost staff for a myriad of reasons; the remaining staff in my opinion is not equipped to deal with children that are high needs/struggling with "terrible twos" behaviors; I base this on the commentary received from managing staff.
My grandson's class currently has rotating staff and it causes a lack of stability, something preschoolers need. The complaints about my grandson's "sudden change of behavior" started around the time staffing destabilized. He is by no means innocent, but I would expect the staff there, including management, to have some ability to deal with children that are high need and if not, be transparent and inform the family that they are simply not equipped to deal with a child whose behavior has suddenly has become problematic. I would have more respect for an entity that did that, versus asking twice in one week to pick the child up early.
There is no point in continuing services if that is the case, and the decision was made to withdraw him now versus waiting until a new provider could be found. (I would like to add that my grandson only attended two full days and two partial days that equaled a third day in the week; we were asked to pick up early one day, kept him home the following day, partly to give the staff a breather, and was told what became his last day (today) that he may need to be picked up early again, if possible). Granted the center was willing to have him remain until we could find another provider, but why?
Provide the staff with more training so they are able to better handle difficult children. But in my humble opinion, it is time to change site management. read more
