When we were looking for builders for our extension project, we contacted a lot and had a handful round to develop a formal quote. Ross's correspondance was quick and helpful and when he came round to view the site, you could tell 1.) that he really knew his stuff; and 2.) that he was a good bloke (which could be important if you spend 2 months with them in your house).
His quote was very competitive, but not the cheapest. This actually served to reassure us more, as he evidently costed things accurately. He is also very diligent, studying the architects plans and making sure they were carried out accurately, apart from when he had to get the architect to alter the designs because they had made a mistake in the measurements. Even then, he liaised directly with he architect and building control to approve these changes without hiccup.
The only thing which held us back from booking immediately was that we couldn't find any information out about him online with the exception of one Trustpilot review. This, it turns out, is a combination of 2 things. 1.) Bad timing, Ross set up the company in December, just in time to be locked down and therefore generating no content; and 2.) he's just not a big social media person, far preferring just to crack on and work rather than show it off. However, he supplied two references for us and they came back with very positive reviews.
But we went with gut instinct and we are really glad that we did. Ross and his team were fantastic. On the first day they seemed to do about 2 weeks worth of work and, even with an extra job of replacing the entire, rotten flat roof, would have completed the 8 week job in 6 weeks, were it not for the delays caused by the flooring company in supplying the flooring.
The worked hard, and efficiently. Ross managed the project well, with subcontractors slotting in for the time needed, when needed so no momentum was lost in the project. The quality of work was great and he solved problems easily.
We've already recommended him to friends and you'll do well to book him. read more