I've used this Pro Clean a handful of times. Last week, I dropped off one of my CK suit jackets,…read moreapparently covered with a stubborn, hard to remove stain, to be dry cleaned. They got it back to me the next day, back in perfect condition. No stain was visible. I was unsure if it could be removed, but they managed to get it out. The cleaning fee was pretty cheap, especially considering the retail price of the jacket. It was barely $5. I was okay with that. Where can I get a better deal on dry cleaning services than that? Nowhere from everything I've noticed. That is the dry cleaning standard price for the area. I can't say anything about Pro Clean as a laundromat because I've never used it before because I have a washer/dryer in my own home. However, I did use Pro Clean before to dry clean a king size comforter and duvet that were too large to wash in our own washing machine. Those came clean as well and the cost wasn't too bad. Their customer service at the counter was perfectly alright. The girl at the counter during both recent visits to drop off and pick up my jacket was nice and polite and did not leave me waiting around twiddling my thumbs. She informed me off the return/refund policy if I wasn't happy with their service, which seemed fair to me. I was slightly irked by the volume of signs posted everywhere informing customers to end all phone calls before approaching the front counter, but that really wasn't that big of an issue. Maybe they had a problem with customers gabbing away on their cellphones while at the counter and this was their attempt at reducing the problem? I would assume that was the case and would explain the signs plastered in every nook and cranny. If I need any additional dry cleaning down the road, I'll be sure to utilize this one again.

Before dropping off my gown, I specifically pointed out where I needed it cleaned and asked the…read moreowner, female, if it was possible. She promised me "yes yes of course" and handed me a ticket. I come to pick up my gown, the dirt is as though it was never touched let alone cleaned. I asked her why it's still dirty she said "it's like that" and refused to try again to get the dirt out. Mind you, it's not stains- it's dirt from the ground that came right out when I washed it at home. I only took it for dry cleaning because I was nervous to deal with mikado fabric on my own but I was left with no choice. I asked the owner to bring down the price because the service was never met and she refused angrily throwing my card at me after I paid. I wouldn't recommend this location to clean a sock.

15 dollars for one load, 22 minutes. 7 dollars for a small…read moreload. In this economy that is the most ridiculous thing I have ever heard. The app the machines want you to download to even start it, takes years to figure out, then it doesn't even want to work. Waste of time, waste of money. This place will be shutdown within the next year

Very clean , you can use the app. The app makes it very easy to know how long before your washing…read moremachine stops.

We are a family of three from out of town for 10 days so inevitably we had to do laundry. This…read moreplace is great! Free detergent and I got the whole thing done in an hour and it cost me less than $10. Friendly staff and atmosphere too.

Sometimes a person has to do laundry between paychecks so every cent counts when you need to get…read moreyour laundry done. A week ago, we decided we would never return to this laundry mat. I like the fact that they keep the place clean. And the other workers are kind. But, one of the workers stole from me last weekend. This female worker was awful. By description, she was a loudmouth who wore a short black unkept wig with waves and fidgety. My daughter and I were simply doing our laundry as usual when we encountered a broken dryer with no notice on it. This lack of notice caused me, and many others to add money to the dryer unknowingly. After losing about $2, we used a different dryer and had to pay again. Basically, that was the only money we had to dry our clothes til payday so I asked this woman if I could get my money back. She was sitting in the back corner behind the desk yappin loudly with 2 older men instead of placing an "out -of-order" notice on the broken machines. I asked her if I could get a refund since there was no notice that the dryer was broken and she mumbled her way through it saying she could not. When another customer experienced the same thing at another dryer next to me, she also went and asked for her money back. There was also a third customer who complained that she put alot of quarters in that particular one and it didn't work. Because the worker was friends with the second lady, she gave her a refund on the machine next to me. She then laughed about it, then stole from the owner as she unlocked the key portion where the change is and pocketed that money at the customers expense, saying "I need that", lol. We then had to take our wet clothes home and hang them up to dry. After placing our clothes in the car, I went back and asked her why she refunded one person and not us? Even her friend, that second customer whom she refunded said that what she did was f'd up. She then got up yelling at me like she was gonna fight me and yelled "I'll show you the dryer I refunded. It wasn't your dryer so don't step to me like that!" she yelled. When I realized that she was actually a crazy nut and couldn't grasp the fact that it was discriminatory to refund one customer while stealing from the rest of us as customers and her employer, I just told her that I would have to let God deal with her and walked away. When I told my daughter what she did and said, it took 3 women outside of the laundromat to hold her back from going back inside to yell back at that lady for her theft and mistreatment of me as her mother. One of those young ladies stated that "there was bad energy inside of this laundromat and that we are best to walk away as the Lord would want us to do". She was my angel because my daughter wasn't having any of it. Needless to say, sometimes black people make it their goal to hurt other black customers simply because they have evil spirits within and don't want unity within their own communities. This nasty form of a woman and worker is one of them. I am so tired of these people using the excuse "this is Flint" as if the city name authorizes a low vibrational environment. Theft is theft and is an individual choice. Not something you just do because of the city boundary lines drawn. That's such BS. We will never return to this crappy laundromat ever again because of bad customer service and because the workers in there intentionally steal from customers.

It was good but no good consumer service, tried calling them and the guy who spoke wasn't nice.read more

I think they're very good. very easy to use/not too expensive. if you have somewhere to be and…read moredon't have long to get laundry done this is a great place!!

Great prices, friendly service, 24 hours, and new machines! I would definitely recommen!read more

We come here 2x per week 40lb washers hold 4 loads of clothes. We usually put 2 comforts in one and…read more3-4loads of clothes/towels in another That's $13 for washing and about $3-4 for 2 dryers

The counter service was awful. I was ignored when I pointed…read moreout a stain at drop off. The attendannt was confrontational when I pointed out a remaining stain at pickup. She threatened to call the police when I was visibly upset, making me more upset. They have become more and more disdainful and disrespectful. After 20 years, time for a new cleaner.

This is the 2nd time we have used this laundromat. Very impressed by the young man "Mike" that was…read moreworking both times. Very helpful with everything! Great personality and friendly to all. I watched him do his cleaning work and be friendly with the patrons laughing and joking with all. It was a nice time even though We were doing laundry!

My husband Steve and I come here often and Mike is always so helpful and courteous and kind to my…read moreelderly mother as well as everyone else he interacts with. Every time we come here he is always non stop working and makes everyone comfortable around him. I think he must be the manager and if he's not , he should be. Thanks again Mike ;)

my clothes shrink! the washer was set to cold wash ! and…read morerinse and my clothes came out of the washer warm! It ruined my clothes! The attendant was rude not helpful at all and basically acted like it was no big deal. No sorry no anything. They may be dry clean, but don't tester washer and dryers and definitely don't ask for any help.

Completely different experience than Pro Clean on Corunna Rd., Flint Twp. (different…read moreowners/management). Attendants were helpful, courteous and went out of their way to ensure I was satisfied w/ my laundry/dry cleaning. When I had a question, the manager was professional, listened to my concern and addressed me in a respectful manner. It's nice to know, that all 'Pro Clean' establishments are NOT corporate stores (independently owned from one another).