Always Consistent, Always Helpful! These folks know what they are doing! Will always use and recommend them. read more

What a great company and unbelievable, quick response! I had some flooding from my master bathroom and within one hour, the plumber was at my house. Their customer service was great. The plumber that came was very kind patient, explained the situation and answered any question I had. They also have very fair pricing and maintained excellent communication with me through the process . I HIGHLY recommend and thank u for being there for us when we needed this service asap. Lifetime customer! read more

Very thorough, on time and professional! Explained what was being done and what should be done in the near future.

New England Plumbing came through for me on 2 occasions. The first time, I needed a new water heater on a Saturday and they came and brought one and installed it. The second time, I needed a new toilet; a visit was scheduled but they had an emergency so they had to change my service date. I got a small discount to compensate for the inconvenience. The new toilet is working really good. Highly recommend! read more

So I made an appointment on their website. Proceeded to take 1/2 a day off work to meet the plumber. After 1.5 hours late please read the response se from the owner. What a joke- they don't know how to operate their own scheduling feature found in their website. Pathetic - many other more responsive companies. Maybe this is the norm for New England? This won't hold water in Miami. read more

New England Plumbing - Plumbing Near Me

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Our building in Bay Harbor Islands used NEP services on number of occasions and they always deliver. Thank you for being responsive and professional. It is a hard find in Miami nowadays. read more

Thank you New England Plumbing for taking care of my plumbing needs. Great service, very professional and they show up on time.

Went outside to turn off the sprinkler and saw water on the side of the yard, water softener issues for sure . Regular plumber not available, got a referral who gave me another referral, got yet another, which was how I ended up at New England. So glad the trail ended where its did . Prompt, personable and professional service . Thanks Jose !! read more

I had a bit of a plumbing emergency and after calling New England plumbing. They had somebody at my house within an hour. Who was able to rectify the problem. Needless to say, I was very happy about that so I would definitely recommend them and call them again. Anytime I had a problem or in need of any type of plumbing. read more

Im a bit disappointed by the level of service I received today. I called the company to get an estimate of what it would be to have the vent stack checked because I feel there may be a blockage of some sort. The receptionist was very nice and said the fee would be $168 to come out and inspect to see what the issue is. If the job required more work, the cost could vary. Up to this point, everything was normal. I agreed and got a call before the tech came. The tech was cordial and came in to the back bathroom to check where the smell was originating from. At first he mentioned a few potential issues: the main drain may be broken; does the shower and sink have a p-trap? I answered all the questions and asked when he would be checking the vent stack. He said to check the stack would be $500-660. This is where things went sideways.  I was like, when I called, I specifically asked what this service would range since I did some pre-diagnosing and felt the vent stack was the issue. After a few minutes of going back and forth, he offered to change the wax ring ($6 part) for $350. I said no thank you and paid the $168 fee and had him go on his way. It is very disappointing that homeowners cannot find honest tradesmen to come and give honest estimates. YouTube here I come for solutions once again... read more

I've been dealing with Patrick for two years now, and have watch him at work across from me 3 years before using for the first time. My neighbor raves about his work on re- doing the pipes in his house, and now I'll rave about him after my three encounters. Precise, passionate about perfection, goes the extra mile to save unnecessary-expenses, explains before working, and asks for any comments or questions before leaving. In the service industry, it's all about service and referrals. On my end I refer New England Plumbing for any job big or small. Thank you Patrick, again Henry Nick read more

Fast, honest, competent, professional AND english speaking! .. incase you live in miami and do not speak spanish ;)

From the beginning, when I frantically called and Patrick answered the phone, I knew our Association was in good hands. It's not something one can describe, it's just a feeling and I felt relieved when speaking with Patrick because he immediately told me on the phone that he didn't think we needed to do what we thought which was do an infrared light exploration. He came right out on the July 4th weekend and saw the problem right away which was water coming through the ceiling of our underparking area and narrowed it down to a pipe in a unit owner's apt. Suffice it to say, NEP is my plumbing company of choice now for my residential needs and our condo Association as well. Recently, Jose was here at my unit and not only was he helpful and kind, but he worked with me around my crazy work schedule to make sure I was taken care of. I would also like to mention that Mikah has also been very nice and accommodating as well. NEP is the best! read more

Excellent service very good quality I did 2 full shower bathroom renovation This guys head awesome attitude working really well with all the contractors Amazing quality thank you Patrick Salt read more

New England Plumbing - Plumbing Near Me

These guys are the best! They know what they are doing, they stand behind their work and they are responsive, dependable and trustworthy. Plus, they are just super nice. read more

It says A LOT when a plumbing company refers you to another company (versus just saying no). I am so thankful that I was referred to New England plumbing. John Patrick and his associates are professional, responsive, and cost conscious. New England was easy to work with via text, they were quick to give estimates and were honest, reliable and punctual (three things I've found to be very uncommon in Miami). They have come back multiple times to help me fix the temperature after the water heater was repaired but it's been too hot (we have an infant) or a little too cold. There's been no complaints and they even reached out to see if I was happy and reminded me I have a year warranty. New England Plumbing saved us a lot of money by encouraging us to fix our water heater instead of buying a new one (which we thought we had to do). I'd imagine it's more work on their end to offer a one year warranty on a machine that's already 6 years old than to just tell me to a buy new one. I have saved their number in my phone as this is the company I will use moving forward for all my plumbing needs! read more

I discovered New England Plumbing a while back when I was trying to find a licensed plumber in Miami that actually answered calls and was able to keep to a specific schedule. I find them efficient and easy to work with so I have continued to use them. They can make it to a property usually within 24 hours, and if its an emergency they can charge you a fee and be there almost immediately. One thing I particularly like about them is that they email the invoices and even include photos of the work that was done! They are very easy to work with and I recommend them to anyone in need of plumbing services! If you live in a condo, they are licensed and insured so they are able to service condos as well! read more

New England Plumbing is just the best. I wasn't feeling well and the plumbing had backed up. Patrick came by on a Sunday and got things going again. read more

Great service, answer calls, shows up promptly and quickly advises on how to solve any plumbing problems.

On July 7/10/17 my toilet was leaking so immediately start looking for a plumber after readings the review on Yelp decided to call New England Plumbing, WHAT A BIG MISTAKE! Well toilet was leaking yes, but the price that they charged me was ASTRONOMICAL!!!! For Tank to Bow price of the part was $12.00, another part Korky Flush valve another $12.00 for LABOR $387.00 TOTAL - $417.78. When I called them and explain the problem Sebastian quote a price of $258.00. They took advance because of - two things I am a senior citizen and a woman. If you have money to burn by all means call NEW England Plumbing, but if you want reliable plumbers that will not rip you off. PLEASE DO NOT CALL THEM!!!!! and save a lot of agravations. read more

Thanks guys. Fast, professional. You needed a part and found it and back in no time. I appreciate the help and service. I would chose you in a second, if I need you again. Small family business, love to support you! Thanks for being all I could ask for! read more

Had to rework some pipes for a tankless water heater / washer dryer. They came over. Gave a fair price and did the work as agreed. The work came out great. Will use again. read more

I am giving a five star review based on a somewhat minor job, I can not comment on a difficult job at this point thank god. The owner, Patrick is a true professional, good at his trade, good on scheduling and a good communicator. I am imagining this is how things are done in New England. read more

I saw the New England Plumbing truck out side of a shopping plaza guess they were on lunch.Well anyway I asked the young man a question about some plumbing issues my mother was having, that I was going to do myself. He asked me some questions about the problem and suggested a couple things that it could be. He gave me his name Devaris and the companies phone and said if I ran into a problem give them a call. This was a professional ,just the way he knew his stuff was so refreshing. I had called other companies just for advise and prices, they wanted to only give prices. But Devaris gave me a solution, very hard to find honest people these days. Me and my mother thank you. read more

Believe it or not, there are still good, hard working and honest individuals around. I called Patrick to let him know that my dishwasher was acting up and told me that he would do his best to come check it out the same day. He called me at 8:00 PM telling me he could come check it out, showed up and told me that it was a simple fix that required a replacement part and that it was a simple fix. My experience with plumbers has been less than satisfactory but he gave me the advice I needed and didn't even charge me just for showing up. He offered great service and I highly recommend New England Plumbing for any job that they can perform. read more

Patrick did not mind coming to my home separately just for an estimate on a somewhat not expensive job. And he gave me worst case scenario estimate. When the job was done next day, the charges were based on actual time and effort spent and were 50% of the estimate. The job was done professionally. Both estimate and invoice are done on the spot via a software and emailed to the client including photos. Very hi tech. And it is very convenient to pay by a credit card. The conclusion is if you need an affordable and honest and professional plumber, call this company. read more

I have been using New England plumbing for many years and always had great service, and very fair prices

Stay away. Just another Miami rip-off company. Their pricing makes no business sense. Sebastian quoted $2,500.00 to fix the leaky kitchen pipe in outside wall. He even admits it is too much but that's company policy he says because this is Miami Beach?!!! Very unprofessional attitude with pricing. I had that job done by another plumber in 1 hour for $150.00. I shouldn't have trusted those other positive feedbacks. read more

Patrick came very fast after we called for the service in Miami Beach. He was very nice a polite and solved the problem of no water right away. We didn't have to wait even 5 minutes!! Really great service. Super recommendable. read more

We have used this company many times and their service always amazes me. They are courteous, responsive and genuinely care for the customer. Excellent work and wonderful service. Thank you!! read more

These are the only guys I bother calling any more. Honest, licensed, insured, they show up when they say they will. These three characteristics put them above 90% of the other plumbers in Miami Dade County. read more

I called New England plumbing after I read the reviews , I had a clogged kitchen sink for a while, Sebastian came after a short time (Friday afternoon), and unclogged the sink, he was very persistent to solve the problem. He succeeded and we are very happy with this smart, professional young man service. The price was reasonable. Highly recommend. read more

this plumbing company does what it says it will and at a fair price. have used them several times. this is first time i thought of telling others. you know some plumbers are not so upstanding. this one is. read more