Incredible service and quality…read more Excellent preparation and cleanup Knowledgeable and confident

We were desperate. Our prior HVAC simply threw up their hands when looking at our system. No…read moreinterest in helping, but was able to charge a hefty fee for simply condemning everything ! Then we called Cermignano. Their tech. tried a few things and said their sales team would be in contact to give us a few options. As it was about 90 degrees inside our house, he said he would put in the request as practically an emergency. And within 24 hours a wonderful sales person stopped a promptly provided replacement options/recommendations. We accepted their recommendations and within 3-4 days the new system was up & running.....and all this during a tremendous heat wave. To squeeze us in like that is worth more than 5 stars. Unbelievable professional & personal follow-up & communication. And we had no history with them.....we were totally new customers. Stupid other company with lack of professional approach lost a large sale. We are so glad to have found Cermignano. I never write reviews but these people deserve one. They went above & beyond for us.

They took our money. We had a safety issue with their installation. They won't return phone calls…read more They installed a new forced air heating system for us. We were getting the house ready to sell. The place was vacant for a year. The heating system was winterized and not used at all. We then decided to rent it out. The first week the tenant used the heat, something went wrong with the furnace. When we called Jim Moser, he told us they were too busy to come out. We were forced to get another oil company to come out. That technician said there were tests not performed by the Ervin Moser installer (there should have been tags on the furnace) and the oil-air combustion was not properly done by the Ervin Moser technician. There was a potential risk to both the tenant and the house because the oil wasn't burning properly and spitting out of the furnace. We asked for reimbursement from Jim because we had to hire someone else to finish the job his technician didn't. He refused. If you're near West Chester, I recommend Sheller Oil or Horizon. They return phone calls and are there when you need them.

As always, Ervin-Moser was quick to respond and quick to resolve our problem. Our new HVAC is…read morefantastic and I love the ability to control the thermostat on an app. They were professional and friendly and did a fantastic job as they always do. EM has been servicing us for more than 10 years and I would never use anyone else. Thank you for everything!!

Dan came through again for my Mom-in-law during the current cold snap this very cold January!…read more Mitchell heat is absolutely reliable and that means a lot with such a critical part of your home. to: Mitchell Heating & Air Conditioning - Thanks for taking care of my kid's GrandMom again!

I had a repair done to my heating in January by Mitchell. They worked hard to diagnose and repair…read morethe problem. I was so impressed by my service that I signed up for annual maintenance. Mitchell contacted me to come out to perform the service and did an excellent job. They made reccomendations and checked both of my heaters and air conditioner units. When completed, they came to my door to report whatwas done and that all units are working well. I am glad I switched to Mitchell Heating and would recommend them to others.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

Have seen them doing business around before but today I was almost ran over by one of your vans…read more The driver seemingly was too distracted to look at the road or use a turn signal. Crazy how your drivers don't know the laws of the road; he couldn't even wait until I was through the crosswalk to turn and was a foot away from me maybe. Do better.

Golden Bear Heating has been standing with us for 8 years so far…read more We have a Geo Thermal Heating System and they have been there for us during a flood, replacing our mother board and even teaching us how to deal with the small issues we can absolutely fix ourselves. I am so happy to have found them and will be a loyal customer till the end. I could not ask for more excellent, caring and friendly service. Thank you Golden Bear, Dr. Dallas

Our 5 year old HVAC system stopped working, so we called McLoughlin Plumbing , Heating, and…read moreCooling. Steve from service was dispatched to look at our unit. He found a few issues with the system and replaced the refrigerant. The unit started to work again. About 30 hours later, the same problem occurred. Steve found a leak in the system and worked with his manager to locate the part. Unfortunately, the part was back-ordered. There was no target date for our unit to be repaired. The day this occurred, the temperatures went to 100 degrees. Not willing to wait or to put more money into the problem, we contacted Rob who put together a quote and sent it to us in about 2 hours. I ask him when he needed to know the model we wanted to install, and he told us by the next morning at 8: 00 am. My husband and I called Rob's mobile phone at 8:00 am. We told him that we expected that the HVAC unit would be installed by end of business that day. Much to my surprise, Rob said that the two units we were interested in were available locally. Not only that, he said that he pulled two guys from a new construction installation, and if I looked out my window, I would see two trucks outside waiting for him to tell them to come to our door to begin to dismantle the existing unit. I quickly went to our front window and they were there! Wow, now that was impressive! Not only that, Rob stopped at the distribution center on his way to the office and was at the site to pick up the unit that we decided on! Also pretty impressive. The installation was flawless. The three guys were great, professional, and efficient. I highly recommend McLoughlin for HVAC units. My expectations were extremely high, one might even say unrealistic. I am pleased to say the Rob and his team far exceeded my expectations. Thank you to all that worked to get us cool again. Laura Thompson

McLoughlin sent their techs out multiple times to resolve a challenging issue. I'm glad to see a…read morecompany that stands behind their work.

Phil came out quickly. Identified the problem and fixed it at what seems like a fair price. He also…read moredidn't try to upcharge or offer other unnecessary stuff (like my last hvac company always did), and helpfully focused and fixed the issue at hand. I'll be calling them again next time I have an issue.

All I can say is WOW! Our AC failed all of a sudden this morning with no warning. I called J&M and…read morePhil Melito (the M of J&M) was at my house within three hours. He immediately determined the problem, fixed it, and charged a very reasonable price considering this was an urgent call. Highly recommended!

I had to get my AC/heat pump replaced. Unlike the other companies I got a quote from that involved…read morehigh pressure sales and trying to sell me something more than what I needed. They were low pressure and presented me with exactly what was best for my place, not their commission. On the day of the install 6 people arrived working on the outside heat pump and the indoor condenser at the same time. They arrived at 8am and were done by 3pm. I live in a condo on the second floor and the AC is located in the ceiling. In spite of all the dirt and debris, the hallway was immaculate. They even wrapped the condenser with two layers of insulation so it would not sweat and damage the ceiling tiles.

This company may very well have skilled workers but their communication skills stink. A technician…read more(Ethan) showed up at a rental property I own last Monday and according to the tenant was there for 5 minutes. I received no information or call back from Ethan. I waited a couple days and called their office again and was told they were writing a proposal and I would hear back shortly. I waited another 4 days and called again and got the same reply. So now it has been a week and the manager Chris finally called me back to say they were declining the job and they would refund my $89 estimate fee. No problem there but I really should have been informed at the start that their evaluation would take over a week. Communication is every bit as important as expertise