Wonderful experience! Machines good, and facility clean and safe. Owner kindly explained machines,…read moreeven gave my spouse a cough drop after he heard her coughing.

Coin laundry only accepts cash, does not have a change machine. You have to buy a laundry card…read morefrom a vending machine which does not give change. It just gives credit for whatever cash bills you feed it. If you don't use all the credit you've been ripped off. This is intentionally designed to overcharge anyone who does not have exact change.

Had a comforter that is just a little too large for the machines at home. cleaners start at a…read morecouple jacksons per so I decided to have a go at the local coin laundy... and after investing slightly more than an hour and slightly less than a Hamilton I had a mostly dry and very clean comforter. Yea!! I don't spend a lot of time in laundromats - not that there's anything wrong with them - but Simpsons feels a cut above: the machines look to be in good repair w/ a choice of sizes for washing or drying priced accordingly. the change machine will dispense $20 worth if that's what you want but smaller bills are also accepted. and wash and fold service is available for the time constrained.

I really appreciate this laundromat, so much cleaner than it used to be. They continuously keep…read moreupdating. New fans, new machines, new air conditioning, and five different sizes of washers. Great owners.

Very clean. Young owner I met there while I was washing my comforters. Modern equipment and some…read morex large washers and dryers.

Great service. Very clean. Attendant was super nice and helpful. Washers and dryers were efficient…read moreand huge! Also appreciate the rolling carts and folding stations. Change machine on site. Be prepared to bring lots of quarters!

This was not a great experience . The facility is extremely dirty. Not sure if the item I brought…read moreto wash here will be cleaner or dirtier after being here. Floors, walls, and washers were dirty. Sad that the owners don't take more pride in their business. I won't come here again.

Lake Norman Laundry is excellent! We are visiting our family here in Denver and this is our go to…read moreplace for getting wash and fold service. Great service and very reliable.

Update 7-28-25: They have great Wi-Fi here! See my pics for the password. I can relax in here while…read moremy clothes are washing and drying..

Im new to the North Carolina area I live close by that laundry MCL so I've been there twice the…read morefirst time they didn't have any quarters but the dryers were pretty well. The water in the machines weren't enough water and I went two weeks ago so they changed the dryers. I spent so many quarters, and my clothes still were not dry. I told the young lady that was in there who was working, she act like she cares but it's just a job to her and I'm not going back anymore thumbs down

Bathroom was a dirty mess. Washers were moldy where you place detergent and softener. Although the…read morelaundry facility was clean

I needed a laundry mat to wash my daughters camp clothes because a lot of them were damp and I did…read more not want them getting mildewy doing one load at a time at my in laws house. I was pleasantly surprised! The facilities are clean, the machines are well maintained and there was ample space to wait and fold clothes. They try to keep it cool by keeping fans blowing but when it's hot out that's a difficult task. The only complaint I have is that there was no attendant there for much of the time I was there. They had left a note to call a cell number if there was a problem. I needed change of a $20 in order to get quarters to pay for the machines. Fortunately, there is a store at the shopping plaza and I bought a soda and broke the $20 there but I didn't want the soda. End game - the clothes were clean and it was well kept. I would definitely use these facilities again.

Friendly staff. Good service and perfect location. They offer great hours even for those that…read morework a day job.

Pine Cleaners is a scam. Shirts not cleaned or pressed. Pants not cleaned or pressed. It's like…read morethey just tagged them and put them on hangers with a plastic bag over them. Nothing was cleaned or pressed. I never thought I'd find a cleaner that didn't clean what you brought to them to clean.

place is huge, clean and workers are there to help you, and they will!! My only neg comment is they…read moreuse a debit card, they give you instead of cash. i put $20 on the card, which is enough, just have to get used to their system

I've been coming here for about 2yrs now it's cheap & it's a quick get in & get out kinda place not…read moreto bad at price great place to come dry or wash your clothes good friendly people & nice snack machine

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.