1. New Britain Roofing

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Newington, CT

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New Britain Roofing

1.0 (1 review)
Open • 6:00 am - 6:00 pm

Services - New Britain Roofing

New roof installation

Roof inspection

Roof repair

New Britain Roofing Photos

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14 years ago

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JP Carroll Roofing

JP Carroll Roofing

(40 reviews)

Five stars are easy when everything goes right. But no one bats a thousand. In our case, there…read morewere complications discovered a while after the fact. We brought it up, they sent Asanti (seriously good guy), he agreed there was a problem and in due course they made it good. This is what seperates sheep and goats. If I have any lingering quibble, it would be that it took a little longer than I might have liked, but the end result is all I could wish for.

Our roof had NEVER leaked, but because of its age we called JP Carroll for an inspection. The…read moresalesmen inspected inside the attic and videoed the entire roof and reported that there were no serious issues that needed immediate attention. We decided to replace it anyway to head off any future problems. I told them that my one hesitancy in signing the contract was the reviews I had read about absent project managers and subsequent problems. They guaranteed us that a project manager would be there the whole time to supervise the installation and provide us with ongoing pictures of the process. Even though their price was higher than some others, we decided that it was worth it to pay for this supervision and receive evidence of their workmanship. On the roofing day, the project manager texted that he would arrive at 8 a.m. Instead, he arrived as the crew was packing up to leave to collect our check. He got up on a ladder and fixed a cosmetic issue on the edge of the roof we pointed out to him, but never got on the roof itself to inspect the work. When it rained the next week, water began leaking into our attic around the chimney for the first time. Eventually, a member of the same roofing crew (not a manager) was sent to assess the problem. He reported that there was no problem with the flashing they installed, but that the chimney had several cracks in the mortar and we needed to find a mason right away. He had no answer when I asked how it could be that we had no previous leaks, that our original inspection did not report any cracks, and that no one noticed problems when roofing around the chimney. After several calls to the JP Carroll production number, I've learned not to expect the return calls "within 24 hours" that are promised. If they were even taken, my requests to receive the promised photos of the roofing process (as well as the original inspection video) have been ignored. Not only did I fail to receive the services that I paid for, but am left with a leaking roof that didn't leak before. I wish I had paid more attention to those negative reviews that I read.

Sensible Home Products - Drone shot of after

Sensible Home Products

(25 reviews)

I found Sensible Home Products after asking Google Gemini to provide me a list with the top ranked…read moresiding companies in central Connecticut. Sensible Home Products was on that list. I received quotes from several of the companies that were on the list however I knew shortly after talking to Jeremy that I would be contracting with Sensible Home Products on my job. I felt that I could trust Jeremy with my home immediately and throughout the months of working with him he has maintained that position. Jeremy is very responsive, communicative, and leads a phenomenal team. At every step, Sensible Home Products impressed me with the care, precision, and result of their work. This job, which is a once in a lifetime investment in my home, included the removal of aluminum siding, installation of new vinyl siding, replacement of windows throughout my home, installation of new gutters, beautification of existing steps and installation of a new walkway with bluestone and pavers. While every single employee that I interacted with from Sensible Home Products was professional and did their job well, I must make a special call out to Victor and Alec who single handedly stripped my house of its old siding, wrapped my house in insulation, and installed the new siding. In addition to my surprise, Victor custom made all the trim around my windows and doors. That level of precision and care is highly unusual in the home improvement space considering that I see other companies install siding on neighbors' homes in just a few days. After going through this process, I now spot poorly installed siding everywhere. Victor and Alec took their time, did not cut any corners, and treated my home as their own. I could not be any more impressed with this company or the renovation of my home. I highly recommend giving them a call if you have a home improvement project. You will not be disappointed.

Great coordination with all the aspects of my recent home residing! The team was meticulous with…read moretheir work and clean up every day! Always prompt and friendly when asked any questions! All the side issues that came about were handled quickly and all the contractor's were experts in their fields! Jeremy did a great job coordinating each aspect of the job and was always responsive no matter how small the matter! I highly recommend this company for any services they deliver!

New Britain Roofing - roofing - Updated October 2026

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