Quite simply, if it were not for The Newbridge Foundation I am not sure Imy brother would be alive, he has been in recovery since 2007. His 30 days in treatment and 1 year outpatient sober living experience in Bridge 2, not only saved him, but it saved our family as well. I can not stress enough what those family meetings did for us all and how much more understanding we have now about the disease of addiction. My family's recovery continues because of the amazing staff that we encountered during the year at Newbridge. Not to say that the work is done, it never quite is, but the tools and language we were exposed to, help us continue in recovery and watch as our relationship as a family just strengthens with time. The support we received as a family did not end with the amazing graduation ceremony we were privileged to attend. So, when I read those mean spirited remarks made in the 2 posts of June 7, I wonder what on earth they are talking about. Nothing in our experience comes close to anything they describe. In fact all of our experiences are totally opposite. The saddest part for me is that someone who could benefit from the wonderful work done at Newbridge would choose to not partake because of comments that clearly are made by someone with a personal grievance. Not fair to Newbridge or to an addict that may very well be helped by the same facility that gave us back our lives. read more

Dont be fooled by their nice looking website and other reviews. New Bridge is run by unprofessional, rude, careless, selfish, and arrogant staff and director. They gave me a run around, changed their words twice on me, gave dishonest answers, created unnecessary issues and delayed my recovery program. Going to New Bridge was a stressful and awful experience. They cost me money, time, and confusion. The director is not right in the head and gave inaccurate information and lied to me. Its obvious he is ignorant and likely homo-phobic. I do not recommend this rehab. I love the rehab I am in and so grateful that I didnt get stuck in New Bridge as I have learned from other friends that went to New Bridge and said how awful it was, the food is disgusting, and the staff is not caring nor proffessional. Numerous other people in the last weeks have said similarly and I am so grateful that I did not go to New Bridge! They delayed my recovery program and caused nothing but problems and are totally dishonest and careless. BE CAUTIOUS WITH YOUR CHOICE ON NEW BRIDGE!!! read more

If there was anything less than one star I would give it to this place. I am an ex-client of New Bridge, both Bridge 1 and Bridge 2 programs who is still sober with no thanks to New Bridge and all Thanks to AA and the fellowship. The New Bridge, Bridge 2 program is basically addiction education, pay $30k to have them tell you, 'well you are a drug addict', Basically, Money could be better spent elsewhere such as a sober living and going to meetings, the Bridge 2 program is a less than decent example of a quick wash rehab program. Now to start on the bridge 1 program, where do I begin. This program is a money motivated program, all the while lying to you and hoping you buy their intangible object which is hopes and dreams of recovery, all the while killing your spirit. Telling you it is not okay to feel certain emotions and then telling you to experience other ones. There is so much contradiction and hypocrisy about that it is unbelievable. The bridge 1 program is basically a military style program, men must wear ties daily, be shaven daily, be asleep and woken up at certain times or else recieve consequences, which include standing in a mirror staring at yourself for extended periods of time. It is beyond me how no one has passed out from having their legs locked for such a long time and thus resulting in a lawsuit. The bridge 1 program is basically a servant program to the bridge 2 program since the bridge 2 program is really where the money comes in, aka the cash cow. The bridge 1 program must cook and clean after the bridge 2 program. All the while paying New Bridge while becoming a worker, what a great business idea! But no, it is not. Out of the people that I have seen discharged from the program versus people that have completed the program ( bridge 1) The number of people that remain sober is HIGHER with the people that have been kicked out than those who have graduated. This leads me to believe that the counselors and staff members have lost their way in helping people remain sober and their views of who will and who won't make it are entirely skewed. This is very unfortunate for them and the clients that attend either program. As far as the staff members go, they are very disconnected from the clients, looking at each client not as an individual person but an 'addict' that is displaying 'behaviors' that they claim to have seen so many times before. Clients are lumped in to categories instead of being seen as individuals, they are seen as cash flow instead of human beings. This program must have started with good intentions, but somewhere along the path they have lost sight of the goal they intended to achieve and now are all about the all-mighty dollar, I find this very unfortunate for anyone who attends this program and puts faith in it to help them stay sober. Also the website is FULL, and I mean, ENTIRELY full of false advertising, DO NOT BELIEVE ANY OF IT. Acupuncture? nope, Yoga? nope. Personal Trainer? Nope. It is a foundation built upon Lies. It should be called New Bridge Foundation of Lies. If you are thinking of sending a loved one here or attending this program yourself, please rethink it and try another program instead of wasting your time and hard earned money. read more

As a professional, I've referred to New Bridge Foundation several times. They have never let me down. New Bridge has worked wonders for clients that have had treatment in several other places as well as clients who never went into treatment before. I really appreciate the wonderful staff, many of whom are in recovery. They are professional, compassionate, knowledgeable and responsive! read more

Newbridge was sold to our family as a "dual diagnosis" treatment center for our son. From the start, we wondered if they were truly able to work with those with mental health diagnoses as well as addiction. There is little understanding or support for dealing with the needs of those living with mental illness. Within one week, instead of helping our son to allieviate his anxiety, they escalated the situation, and ended up kicking him out onto the street, with no money, no phone, and no discharge plan. They told me they "couldn't keep him against his will", when in fact they were not willing to help him. I will be pursuing legal action for the danger and anguish they caused him and our family. Do not go to New Bridge if you or your loved one have a serious dual diagnosis condition! read more

This place is a house full of lies. bridge 2 is a joke and the majority if the clients relapse and come back. Bridge 1 is a miserable experience that will only leave you with resentments and anger. They treat you like a piece of low life shit and call it therapy. Counselors meet with you one on one ONCE A MONTH and it's nothing but a performance review not counseling. I completed the bridge 1 program after 6 months of anger and built up resentments for the way the staff treats you and speaks to you as if you a some sort of criminal/convict. They made me sit on a red plastic chair for 9 DAYS straight because I had 2 cookies. And even once you complet the program and do the aftercare they still treat you this way. Please do not believe anything this place says. They will say anything they need to convince you to join the program. I can't Begin to list all they things I was told or promised I would receive in the program along with the things promised to my fellow clients while I was there. Do yourself a favor and save some money and joint AA/NA because it is far more effective and a much more supportive community than this place. OH yeah and this place claims that they work with you once you complete the program to pay off you bill and are understanding that it is difficult to get back on your feet after 6 months of residential treatment. LIES! They are unbelievably rude when you call and try to set something up such as a payment plan. Which they claim is no problem while you are enrolling in the program. Dealing with them is like dealing with a debt collector. I tried calling and telling them tht I am struggling to find a job and that I don't have money at the moment and all they do is threaten me by saying they will send my bill over to collection agency's then if I can't pay them more immediately. Dealing with Susan in administration is like dealing with a loan shark. Extremely rude and no empathy whatsoever. I can't believe how much bullshit this place says to you while you are enrolling or are in the program. So much for a nurturing, caring or understanding place to help get you life on track. Because this place is the exact opposite. After dealing with these people I can't begin to describe how much I hate the newbridge foundation and it's foundation of lies and deception. Please learn from my mistakes and do not go here!! read more

New Bridge is where I went for my first and hopefully only 30 day residential rehab program. I needed to be in a place away from my family and surrounded by others in recovery 24/7. I had nearly died of an overdose of a drug, and also had problems with alcohol. I felt safe for the first time to really be myself and admit that I was an alcoholic and get the support from the New Bridge staff and program to begin the recovery process. What was extremely valuable to me was the help I got with my family. My husband was very angry at me and so was my daughter. I could never have moved through that state without the guidance New Bridge gave to me and my family during family sessions. I attended an aftercare group once a week for 18 months at New Bridge and benefited from other clients and the group counselor for continued recovery support. I learned a lot about addiction through the process and met some people who I am still connected to in the community. The one downside of the residential program for me was a shortage of physical exercise like hiking. Yoga and work out sessions were available and helpful, though. Overall I recommend New Bridge for anyone ready for the recovery process from addiction. It 's the beginning of a life long journey. Charlie M read more

I am coming up on three years clean and sober thanks to New Bridge. Before New Bridge I could never see myself going without drinking. I had resigned myself to the fact that I would just die eventually because of my addiction to alcohol. If you are really serious about quitting, New Bridge is really serious about helping you quit. The counselors there really care about you and have been though this themselves. If you want your life back, think about giving this place a try before its too late. read more

Newbridge was not the first place I tried, but it was the one that has worked for me. One thing I think sets them apart is that they have a variety of different treatment levels. Personal situations and individual treatment needs don't always fall neatly into the cookie-cutter '28 days' plan. I did the Intensive Outpatient Program (IOP). In my experience, the intake staff were caring and helpful and I honestly felt like they were on my side when it came to deciphering my insurance coverage (something I was in no shape to contend with at the time of my intake), which is definitely more than I can say for my prior treatment center experiences. I know it sounds cliché, but this experience, like most, is about what you make of it. Did I agree with everything that every counselor said? Of course not. But there were also insightful and powerful things that some counselors said that I won't ever forget. Were there times I wanted to quit? Sure, a few. And there were also times I laughed and connected and felt that I was amongst true friends and allies, and that everything just might be okay. Not all of my fellows in treatment took it seriously... but plenty of others did (some of whom I still keep in touch with, years later). Learning to coexist with people who aren't doing exactly what I think they should be doing in the world at all times is a huge part of what recovery is all about, both inside and outside of a treatment facility. It's also a lot about learning to take suggestions and be open to ideas that we don't necessarily like. Some of those suggestions which I absolutely did not want to hear ended up turning my life in an entirely new direction. Newbridge does not advocate religion. If religion was forced on me at Newbridge I would not be writing this review. It was not. When I told my counselor I believed in science not God she made a point to bring she me secular, scientifically-minded articles about the nature of addiction. Committing to recovery and doing the work is hard. A treatment center for addiction is not a resort or a day spa. My guess would be that the excessively negative reviews on here are from people who have never been in real-life treatment and get their ideas from TV, or who were not there of their own accord and aren't interested in or ready to make changes in their lives. If you've tried to do this on your own and found that you can't, and have decided you are even a little bit willing to take the suggestions of other people who have succeeded at beating this, then Newbridge is a wonderful option. read more

New Bridge One functions as a cult - they use cult-like tactics for controlling their needy and helpless residents - they isolate them and manipulate them emotionally. They do not support young people going to college. They lack published data on their long term residential program - From time to time the inhabitants engage in sexual relations which will eventually lead the offenders to be removed but the damage to the others is already done - they lack proper in-house supervision. Any pre-diagnosed psychiatric conditions are ignored and they use their counselors who mostly do not hold advanced degrees but rather are past inhabitants. Their 'therapeutic community' model resembles Synanon. They request assets of the participants. It is very sad and like the condition itself of alcohol and drug use, it destroys families and lacks empathy towards those affected by the disease. If considering, look into a more medically based community - e.g. John Muir. read more

I did 30 days in the Helios program in June 2016. I was disturbed when I was told in treatment that relaspe will occur as it is a medical condition. In January 2017 I did relaspe for 2 weeks. I called New Bridge for the day program in May 2017, as I didn't want any more problems. I was told I didn't qualify , plus day program was suspended. Brian Wenger the chief admissions officer in 1 week gave me to different reasons that were opposites and gave me referrals for other programs. I feel completely let down by New Bridge Foundation. It's like a government where you are a number paying a high fee and than no help if needed afterwards. The Helios program states free service for 1 year after successful completion. I offfered to pay to live in a Satelitehouse while attending intensive outpatient but New Brdige would not agree to this. New Bridge failed me. Look at other programs that will assist you if you relaspe rather than kicked to the street. Grace and goodness to everyone. Sincerely, Carlton G read more

Newbridge saved my life. When I got there I was not a whole person and had so many problems going on in my life and I was unwilling to face or deal with them. The staff literally watched me lose everything while I was there and they did nothing but continue to support me and do everything possible to help me. They don't always tell you what you want to hear (lord did I not want to hear a lot of it!) but they tell you what you NEED to hear. I am a bridge 2 graduate and have successfully stayed sober for the last 3 1/2 years. They guide you in everything you need to know to make your life more successful in recovery; if you are willing to listen. Although I founght a lot of what they wanted for me, when I finally did it was when I saw the change in my life. The staff stood by me even when I didn't want to listen; loved me when I couldn't love myself; and loved me enough to do what was best for me. I owe the staff there my life and cannot even begin to express how much gratitude I have for what they did for me. Anyone who really wants to change their life should be grateful for such a program and staff. read more

I was a client at The New Bridge Foundation. From the initial intake interview I was blown away by the professionalism, lack of judgment, and ease of my transition to an inpatient facility. It is not easy and if you struggle with structure and rules it will may be difficult, but that was exactly what I needed in order to finally get my recover process moving in a positive direction. Immediately, I was assigned a counselor who met with me regularly and developed a structured and personalized recovery program. I also benefited from the personal approach many of the counselors took with me as a client in my time there. I was pulled aside on multiple occasions because just to check in with my progress and discuss anything I was going through as a client. All of the counselors have a unique ability to not only to help clients and relate to what we are going through, but also gain the trust and crack through the tough outer barrier many of us possess when we arrive. Unlike some people I was not able to just attend AA or NA meetings from the beginning and get a grasp on my recovery. I needed more. I came to New Bridge hoping they could provide the extra attention someone like me needed in order to succeed and thrive in this battle of substance addiction. It was exactly what I was given from the first phone call to the exit plan and continued care both of which I took full advantage. The counselors posses a multitude of knowledge, not only on addiction, but many of the other issues which contribute to this disease. There is a lot of structure, many classes, and work to do while you are there, it is not a vacation and maybe this is what some people were hoping to receive. I asked to be pushed and both my assigned counselor and many of the others helped in my process. While it is difficult and may seem like a daunting task on your first day, if you do the work and use your time effectively, you will see the benefits. I am still clean and sober today. I have been able to continue my recovery program outside of New Bridge because of the vast knowledge and skills I was able to learn in my time there. I have not felt better spiritually, mentally, or physically. My parents feel they have their son back , and my siblings their brother. We owe everything to my time spent at New Bridge. The work is worth it, if you feel you have a problem and need help, this is where you need to start. read more