I've got a long term account with Wells Fargo. I've tried to speak with a banker on the phone six…read moretimes. When they finally answered, I was put on hold and nobody ever returned. I was transferred and disconnected twice as well. I took five trips to the bank to speak to a banker and either no banker was there, or they were ALWAYS too busy. Worst customer service I've ever seen anywhere. Actually, there is no such thing as customer service there. It's absurd.

I've had a relationship with WF for over 30 years and a substantial balance in my accounts and…read moreneeded to open a second checking account. I was told they could not help me until 3 PM or I could do it myself online I had called twice during the week to set up an appointment and nobody could ever bother answering the phone. I got put on hold twice so long that I had to hang up. I am incredibly disappointed and continue to be incredibly disappointed with Wells Fargo, specifically at the Mesquite Nevada location today and when I walk into other locations. They just do not seem service oriented any longer .I don't see them being in business for much longer if they continue to have such poor customer service.

We have banked with America First for 21 years because of their excellent service, competent…read moreemployees, and high CD rates. Never a problem, always reliable.

Very friendly people! This is a wonderful bank/credit union. The folks working here seem…read moreknowledgeable, happy to see you and care about maintaining you as a customer.

I had gone into Wells Fargo where I have had a relationship for over 30 years to open up a…read moresecondary checking account. I was told they could not fit me in until 3 PM or I could do it myself online at that point I decided it was time to start a relationship with a different bank. I walked into this bank in Mesquite was greeted with a smile was able to open up my checking account, a CD , savings account. This bank is fantastic. I plan on closing all of my accounts and moving everything to them could not be happier with the service.

Wanted a payoff on my car loan. Told to come back another day. Friday noon long line. Only 1 teller…read morewas open. Asked the manager why they can't open another dam window. He puffed his chest and told me I could not use that word in HIS Bank. I never had any problem with wells Fargo Bank and had an account both personal and business account for over 40 years. Filed a complaint. Never heard back. Left the WF bank walked across the Street and opened new accounts at American Federal Credit Union. Very happy there. Closed all my accounts with WF bank!