Dr. Patel is an excellent physician with a fantastic and caring personality that makes you feel…read moreimportant and heard. His staff is top notch and very friendly as well. I have been going to him for the past 14 years and have never had to wait for more than 5 minutes in the waiting room. All around winner. Highly recommended.

Looking for a primary care physician with a stellar staff? Call Dr. Patel!read more

After having an upper endoscopy, I waited almost a month for results. I never got a call from the…read moredoctor only a my chart message. Diagnosed with erosive reflux disease. Dr. Sopozhnikov through portal (Nov 26th) suggested I take pantoprazole for condition which requires a prescription. Neglecting to call it in, I suffered through the holiday. Hopefully he will as they return to the office on Dec. 1st Certainly not impressed with care I received!

Had a endoscopy and colonoscopy Was scheduled with female provider. Taken in OR room already…read moreprep and a male provider came induce him That i was sleeping. Never told provider was change. Staff was rude mean - felt like were herding cattle. I have had many upper and lower. Have never been treated this way Will never go here again Just Neglecting staff. Care Quality ZERO

My sister needed urgent imagine. She was super anxious and scared. I came with her to be there for…read moreher during this difficult time. Ulla was the nurse assigned to her. I couldn't have been more thankful it was her. My sister felt that she was a blessing. Kept us informed, very calm and super sweet. She cared so much for my sister and had so much patience. Thank you nurse Ulla. You are so sweet.

My daughter was taken by ambulance to the ER. She received solid care and had her own room…read more However, the ER had older people on gurneys in the hallways-everywhere. I couldn't figure out if it was busy (overflow) or if it was an insurance/Medicaid/Medicare issue. Why all seniors? It was disturbing to see. Sketchy location - upon entering the facility you will go through a metal detector and bag search which was a first. I suppose it's needed due to the surrounding area.

No stars. This is a scam all the pain clinics in southeastern Connecticut are scams. All they want…read moreto do is place an electrodes in your back and cords into your spine which can fall out they often do. I looked it up. There are multiple and it's not safe, especially for somebody who has had prior experimental back surgery. They were very rude. They did not want to work with me. They said they would only help me with pain management medication if I got this equipment put in my back first it should be illegal. They are just being paid by the companies and it tears down to the doctors from the surgeons. It's simple and it's obvious and it's against the oath they took.

If I could post a negative amount of stars I would. I'm trying to find a pain management doctor for…read moremy step mom who is struggling with long-term chronic back pain after multiple back surgeries. The receptionist, Kat M. answered the phone as if my call was an annoyance. She is apparently the only one there while everyone else is at lunch. After I was trying to figure out why the referral hasn't gone through yet, she told me they are still waiting for paperwork from her primary. I asked if I could then schedule an appointment in the meantime, but was told Donna (the referral coordinator) would have to review the paperwork and would call to schedule the appointment. My number was supposed to be given to make the appointment as my step mom gets very confused. She told me I wasn't listed as an emergency contact so they wouldn't call me. I indicated I'm not sure why that didn't happen as I am the emergency contact for the primary...and asked how we can make that happen. She hung up on me. I tried calling back 4 times and was continuously hung up on. Finally she answered with an awful attitude. I am absolutely horrified and disgusted with the lack of respect, service and care for patients needing help. Shame on you, Kat M. Doctors, I hope you're reading this and recognize this is an issue with your service personnel. I will not be bringing my stepmom to your center and will be sure to relay my bad experience to anyone who will listen.

I cannot say enough about this practice. I don't know why the overall reviews are so low, I have…read morehad nothing but very positive experiences for years. Throughout my high risk pregnancy I was in the office multiple times a week for testing. Every single staff member from front desk, to nurse, to doctor was so kind, friendly, and helpful. It is so difficult to find good quality of care and this place is 10/10. Highly recommend.

I'm 34 wks as of right now and so far I've had a GREAT experience with Shoreline and ALL their…read morestaff. Their quick, efficient, professional, very nice AND clean :)