Unfortunately, I was disappointed with my experience at Jeremi's Auto. I paid $225 specifically for…read morea cooling system/overheating diagnostic to determine why my Mercedes was overheating. I was provided a video and told the oil pump solenoid/sub-harness was the main issue. My paperwork also states that this was the "primary cause of the Check Engine Light," which was confusing because my check-engine light was never on and never came on. Because the diagnosis didn't sit right with me, I decided to get a second opinion before paying for the recommended repair. I took my Mercedes to another shop, where they diagnosed the water pump as the actual cause of the overheating and confirmed the oil pump solenoid was not causing the problem. After replacing the water pump, my overheating issue was resolved. I understand that diagnosing vehicles isn't always perfect, but I specifically paid $225 to determine the cause of an overheating issue, and unfortunately, the actual cause was missed. I'm very glad I trusted my instincts and got a second opinion before spending money on a repair that would not have fixed the overheating.

Honesty. When questioned they circle the bandwagon and never gave a direct answer. They expected…read moreyou to be unknowledgeable about car issues and insisted on doing diagnostics even though you already done that and provided them with data.

The lady who owns the place is so awesome and nice. I just love doing business with her.read more

Let's keep it Simple…read more Open 24hrs: Yes Self-Service: Yes Card or Cash: Both accepted. Laser Wash (Touch Free Technology): Yes (Pretty Rare) Side Note: When you go through the bay with the Laser Wash, don't freak out with the sudden spray of spinning water, it sounds rough, but it's just cleaning your wheels as you enter the bay after you pay. The wash itself takes about 4-5min in total. This Wash bay looks like a Rave is happening at night with all the flashing lights Drying Area: Yes, it's right under the canopy with the Vacuums. Hand Wash Faucet: Yes Safe: Yes, there's no shady people walking around. Pretty peaceful. Con: Not a fan of the rails of the Laser Wash & there's no sign that indicates the difference in washes. They just have prices & name. Rate: 4/5 Recommend: Definitely, if you want peace washing/detailing your car at your own pace.

Quick response with very helpful seemingly honest answers and a fair rate for the scope of work…read morerequired. Expediency matters when your car is down. Sedrick has been great and seems in Market Value for turnkey services as well.

Oil chg and transmission flush on a 2016 Mercedes Sprinter 3500 van. I couldn't be happier with the…read moreservice. Charlie went over all that he did as well as checking brakes and fluids. Very reasonable price for services. I would use them again in a heartbeat!

Had A/C problems for my 2017 Honda Civic, was the only mechanic that was willing to correctly…read moreevacuate my freon and replace it. Communication was great and so was the service, would recommend to anyone looking for a local mechanic or is willing to drive to someone who will get the job done efficiently.

Highly recommend! Very knowledgeable and the communication was great! Brian sent me pictures, he…read morewas honest and he is very good at his trade! I'll definitely be using this shop in the future.

I have a 1993 Dodge caravan is special unfortunately she had breaking issuecame here and got a…read moregreat repair so we're all fixed up and ready to run do a great job reasonable prices

I have a F150 that needed AC repairs. The work was completed ion a timely manner. I was very happy…read morewith the results and the costs were fair. Nadal also did work on my Ford Flex. I needed some work done on the suspension system and was again satisfied with the results and the costs.

I have been using Felts for about 7 years now for my company fleet truck and my personal vehicle…read more This visit was for the water pump that was going out on my fleet truck a 2013 3500 Chevy. I dropped it off around 7:45 as soon as they opened and by 4:00 that afternoon the repair had been made and I was back on the road. Mike and Ruth will go up and beyond to make sure your vehicle is repaired quickly and the job is done right the first time. Even when having to deal with the fleet management companies which can be a headache. If you're vehicle is having issues give Mike and the team a shot at Felts Family Car Care you won't be disappointed!! Thx guys for always taking good care of me!

Reason for the review being so low is because they ask you all types of information and questions…read morethat go beyond a simple alignment and never told me they were not going to perform the alignment as many shops do and im out in about 15-20 minutes total waste of time that could've been avoided . I WAS HERE FOR 1 hour and a half. Never coming back here unfortunately. I personally do not like writing bad reviews for businesses but i want to warn people so they are aware. I went to get an alignment here as it's a local business and wanted to support, however, they did not perform the alignment. Reason for it was bad ball joints. I understand and this is normal procedure and many shops will deny the service for this. But they still decided to want to charge me $80 dollars for "checking the vehicle" the alignment is $120 by the way. After arguing that this was outrageous the lady cordially and correctly did not charge me the $80 dollars.

I've been through many mechanics in my life, and I know fair, knowledgeable, and capable when I see…read moreit. Joel checks all these boxes and more. He is punctual, communicates well, promptly, knows his stuff, and goes out of his way to be thorough and get to the root issue so you are not wasting money. His pricing is both fair and reasonable and he guarantees his work. The best part - he comes to you! Thanks for helping me with my Jeep Patriot, Joel. Really appreciate you!

Speedy response and service!! Joel stopped by my place of residence to repair my blower motor. I…read moredidn't realized it blew out so I was driving in the hot Texas weather without AC against my will. He was quick and prices are reasonable and was also flexible with appointment times.

This auto shop is awesome. I came in today with a problem with the AC in my 93 camry, and the…read moremechanic fixed it up in about an hour! My car was low in refrigerant (which is what I figured), but the mechanic ran all the appropriate tests to make sure I didn't have a leak or damaged parts. As he was working on my car, he was talking me through exactly what he was doing. This helped me feel reassured that he wasn't breaking other parts of my car. Overall, I had an awesome experience and my AC is definitely working again. The price was a bit steep, but given the rarity in finding a store that would service cars that only use R-12 refrigerant, I think the price was right. I definitely recommend this place!

Although he did fix a simple problem. I was traveling and did not have tools to do myself. Believe…read moreall the reviews about rudeness, in 45 years of doing business, I have never dealt with someone as bad as this. I am a service technician and have never treated a customer the way he does. He is where every service manager needs to send their techs to demonstrate how NOT to treat customers. BTW, cash only. UPDATE...the business owner replied to this review, apparently he pissed someone else off because I paid in full, money was not even an issue, had to pull cash from ATM next door (because the one in front of the shop is non functional) This is a different customer, I was not rude, I was silently pissed. He did not stop working on else's vehicle to work on mine, after waiting 3 hours with no estimate on time on even looking at mine, I was literary on the phone with another shop a mile away when he finally freed up. The ONLY reason I used this shop is because it was the closest one where I broke down and the lady who answered the phone said wouldn't be a problem. After dealing with this, I would not even go back for warranty work if I needed it.

Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer

10/10 would recommend. Our tire blew going from DFW to Houston, luckily just right down the road…read morefrom Refugio. The tire was totally blown and needed to be replaced. They got us in and out in 30 minutes or less for the most reasonable cost.

Back in august of 2023 my boyfriend took his truck here for a bcm fix and they kept his truck for a…read moremonth. Lady I was in contact with on the phone was rude and not very helpful. After receiving the truck his shifter is messed up, ac no longer works, and the stereo no longer works. By that time it was too late to take it back because it was an after service issue. Granted they took money off for keeping the truck so long, however, what is the point if you cause more damage. We will never be back. Horrible communication, work service, and customer service. Do not recommend! update- the shop it is currently in said the work that they did is unfixable and we are having to pay $1566 to fix the work this place did (new bcm + installation + reprogramming thanks a lot Refugio's