They really fight insurance for you. They were able to get us a larger payout when insurance wanted…read moreto weasel out of paying for our indoor flood. They're always very polite and responsive via text.

Micaela was simply amazing!! We could have never navigated this process without her and the team. I…read morehighly recommend this business. I never leave reviews but this was next level service.

Manny is the person you should consult for your remediation plan. I highly appreciate their…read moreprofessional services and the valuable advice they provide on how to improve and prevent any future issues. Also, fair market value for the services they provided.

Manny was a bright spot in a stressful water remediation situation. He is professional, friendly,…read moreresponsive and did an exceptional job within a tight turnaround window. He set up an effective containment zone and comprehensively addressed the damage with a level of care and workmanship that was remarkable. I highly recommend Manny at GCD as a dependable, competent and kind.

We had a very small leak in our ceiling. We had to turn off the water for a day. RestoreX came by…read moreto do the clean up work which turned out to be non-existant. We were in a bad situation and just asked them to get it done. The techs spent 3 hours (generous) cleaning up the residual and cutting a hole in the ceiling. We had a dehumidifier for 2 days. Total charge $1800. 3 hours of work and say 3 hours of associated time means they charge me $300/hour for the picture below. Make your own conclusions. Update: the owner did reduce the invoice 20% but I still feel this isn't justified for the amount of work done. The invoice had 'After Hours' on basically every line item despite the work being complete during normal business hours. Really all the techs did was cut a 2x4 hole in my ceiling and clean up. There was very little water remediation required.

I'm really not sure what happened here, but looks like I'm going to reach out to another business…read more I had a major leak from my upstairs neighbor. I called RestoreX, someone came the next day, great! It's now 4 days later and nothing. No, I'm not following up. Either they're too busy or disorganized, either way I don't want to proceed. Not sure why they're rated highly. Im very distraught over what happened and obviously they don't care. Will now have to start over with a different company.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

Bay Area storms last December were a pain. I reached out to Mike's Water Damage, and Mike was…read moreon-site early Christmas morning. Over the next few days, I found Mike to be super responsive, extremely accommodating, wonderfully communicative, and compassionate. He promptly assessed the situation, suggested reasonable solutions, and kept me in the loop at all times. Dealing with water damage is extremely stressful, and Mike made an extremely stressful situation bearable! Thank you, Mike!

I work for a property management company and we hired Waters Fault after we found extensive water…read moredamage + mold in a home that we manage. From the beginning, they were extremely pleasant to work with and very responsive. The owner of the home, the tenants who live there, and our property management team are all very happy with their work. They also charged reasonable prices for the job that they did. They helped to make the best of a pretty bad situation. As I run a property management company, I most likely will end up needing a service like this again, hopefully not too soon. When I do, Water's Fault will be the first company I call. I most definitely recommend Mikhail and his team to anyone who is in need of a company to repair water damage and/or remediation services.

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

Great for mold remediation. Mike and Kate were very helpful throughout the process. Recommend…read morethem if you have mold issues.

I couldn't be more happy with the work Mike did to restore my kitchen. I had sustained water…read moredamage to my dry wall and wood floors due to a leaky kitchen faucet. Mike was able to help me avoid having to take flooring out and replacing them. Mike was very professional, transparent and diligent. His attention to detail and focus on having the best outcome was really apparent. I highly recommend him! Thank you Mike!