I came to the for help with paid ads on Facebook and Google as well as social media management for my clothing line (Sum Total Clothing). I was treated with respect and walked through the process of what could be done to help. With my limited budget, they have been able to get a lot more people to see my brand and generate significantly more site traffic. I will probably be going to them to move to product cart for my online store since it offers a much more user friendly setup than what I currently have. If they are able to get me to the point that I can make this my main source of income I will definitely give them a full 5 star rating. read more

My business has been using ProductCart for the e-commerce portion of our website for years. We reached out to NetSource to upgrade ProductCart to the latest version in which we were quoted $2,975 for the "ProductCart Upgrade" and $4,985 for the "Modifications and Design Implementations". The NetSource team continually failed to deliver on their promise and continually kept billing my corporation for their lack of knowledge in merging to the latest version of ProductCart. We were billed a total of $41,710 instead of the original $7,960. Till today, ProductCart is still not fully functioning like it should, providing a sub-par experience to our customers. This caused my business to lose revenue and more importantly, customers. Not once did NetSource take on the responsibility. To top it all off, NetSource Technologies extorted us for the remaining $12,790 threatening to take my website off-line... essentially threatening to take us out of business. We had no choice, but to pay the remaining balance to gain FTP access. Stay away from NetSource Technologies and their e-commerce ProductCart suite. read more

Thieves!!! I initially contacted them to help create facebook ads that could get better conversions to my website. The salesman Mike is just that a salesman! He informed me that after talking with the creative director and the "social media team" they felt confident that I was spending too much on facebook ads for what I was getting. I contracted them to create several ads let them run and turn off the bad ones and scale the good ones. Needless to say I promptly paid them and it wasn't until three weeks later I get a call from the salesman Mike asking me how are things going? I informed him that nothing has changed after three weeks and still no ads. He told me he would check on it and get back to me...he emailed me saying my ads were scheduled to start the next day and we were on track for the month.... That was a Friday on the third week after contracting them. The ads ran on Saturday and sunday. They were horrible to say the lease 5/10 relevance score, 1.5% CTR , $1.00+ cpc. I call them the following Monday and they tell me, oh we are over budget and cannot work on the project any more. We need more money! The original agreement was to create ads and test them. Turn off the bad ones! Well the ads suck my ads were better and I am no marketing guru. I hired "professionals" if that's what you want to call them to try and get better results. I ended up loosing $750-1000/week while they were managing my fb business page and $500 I paid them for the project that was never completed. They took my money and refused to give me what I paid for. I could either pay another $500 or they would change everything back to the way it was before they started! Horrible company and horrible experience! D9 yourself a favor and save yourself the headaches and save your bank account from taking a hit like I did. I didn't expect the world...but I do expect a business that is going to charge people $125/hr for their services to complete the work they say they are going to do. Is that not a reasonable expectation? read more

Yelp is the last place I would leave a review but there doesn't seem to be another place to do so. We've been using the productcart program for a few years now with mixed success. We had all kinds of issues with checkout using paypal and amazon because the software was buggy meaning that it was almost impossible to actually check out and pay on paypal and impossible to do so with amazon. I will say this for the company, they did give as much excellent support as we needed to sort out this specific bug and others that we had while building the site. I am thankful for that, otherwise our site would have been completely unsuccessful. On the other hand, I did inquire about having the parent company improve our website, to be done by entirely different personnel than the person who helped so much with the bugs, which they felt they could do for around $3K, but I just felt like I was being hustled and my gut told me I would not be happy. So I did nothing and sat on the site for a couple of years waiting to find a better, more effective product. I have done this now and have decided to move on to another product. One of the biggest reasons for this change is because the programming language productcart is based on (asp.net) does not integrate well with google analytics. I actually learned about this from a third party who wanted to get an adwords campaign going for us. Our poor site design is entirely down to us: The inherent bugs and shortcomings of the productcart product are all theirs. read more