In the past I have been dubious about using repair companies as I have been stung before. I had…read moreaccidentally dropped my iPad and the glass had shattered. I have to say these chaps where very friendly from the moment I called their free phone number. Within the day they had my iPad collected by courier and delivered it to me next day completely free. It was hassle free as all their repair prices are listed on their website. I am very happy with the quality of their workmanship and it comes with a 12 month warranty. In all honesty these guys go the extra mile to satisfy and I would highly recommend.

A service with this level of knowledge and professionalism is more than you could ask for. -- An…read moreextra star for the friendly side, which is always a plus.

If you have any problem with your Mac, Hassan is the person to contact. He first installed a new…read morehard drive for me two years ago - and last week my laptop stopped working. I had not backed it up, and for all I knew everything was lost. Hassan came to my house, collected the laptop - and delivered it back two days later in perfect working order with all the information recovered. His charges are extremely reasonable and he explains everything clearly. I have had Macs for more 23 years and know how rare it is to find someone really knowledgeable who also takes the time to discuss what has happened, lets you know what's going on while he's working - and fixes it quickly! I cannot recommend Hassan highly enough - he is terrific!

Amazing service! They got my laptop on Monday morning, and UPS delivered it fully working to my…read moredoor on Tuesday at 11am. I was fully resigned to being without it for a week or so. Thank you Peter and his team, it's like having a new machine.

This is the worst experience ever. I left on the 31st of August an external hard-drive not working…read moreanymore. This is the only thing I have with all my family pictures on it for the past 6 years. I called 8 times since august and sent 5 emails to get a quote. Someone was always supposed to get back to me within 1h. They never called back. This morning I went to pick up the drive as I was fed up. And they can't locate it! this is SO unprofessional. I am now waiting for the director to call me back in 1h... and I am crying. It is 1h15min now, I just called and no-one is available for me.

I took a Shuttle XPC (a desktop PC in a very small case) here because when I brought it back from…read moreCanada, I stupidly plugged it in without switching the voltage setting on the power supply. Doh. What bugged me even more is that I couldn't fix it myself and I'm normally quite good at this sort of thing. I took it in, picked it up a day or so later and when I got it home, it worked. I am certain that somewhere obvious inside the case there is a huge reset button labelled, "press here if you are an idiot", but I was too incompetent to find it and so suffered the ignominy of having to explain what I had done. I think the £100 I was charged were really punitive damages rather than the cost of repairs. They wouldn't tell me what they did to fix it, so I think that it probably actually took slightly under 2 minutes to open the case and slightly under 2 seconds to apply the fix. The people are friendly, my only beef is that on return, the case thumb screws had been replaced with regular slot screws. If they need to open the hood on a PC or laptop, they will charge you £70 for a diagnosis regardless of whether it can be fixed or not. If work is required you will be charged for parts and labour on top of that. They specialise in fixing Shuttle PCs here as well as laptops, but I'm sure they could sort out your desktop woes as well. All over, I have no real issue with this place and would use it again if necessary.

I had a mechanical issue with a laptop that I didn't have the time to fix. They took a look, gave…read moreme a price and let me know when to expect to get it back the same day. As this was my only touch point, I don't know if the owner being there made the process smoother. The staff are friendly, and the owner was frank about what they did to fix the issue. Any pc repair has a minimum cost no matter where you go due to labor and overhead. This place seemed like it was on the lower price range after calling a few places in downtown and didn't push useless services - definitely a far cry from the atrocity that is Geek Squad or whatever the equivalent is in the UK.

I Live in Teddington and often see Jeff in his blue car driving with learners! Too see him about so…read moremuch must mean he is good at what he does, my sister has since contacted him and will be using his services to get her license! Thanks Jeff...