Angels walk these hallways! The entire staff from the top down, were the most wonderful, caring…read morepeople I've ever met. They treated my 94 year old Dad like family. I will never forget the love they gave him from the moment he walked in until the moment he passed. I consider all of them my family and cannot thank them enough for the love, care, respect and dignity they extended to him. Beautiful place with people with big hearts who truly care!

Do Not Bring Your Loved Ones to Whisper Woods of Smithtown…read more Choosing an assisted living facility for a parent is not just a logistical decision...it's an act of love, trust, and heartbreak all at once. You're entrusting someone else to care for the person who once cared for you. You're placing their dignity, safety, and happiness into the hands of strangers, hoping they will be treated with the respect every human being deserves. We made that choice. We placed our faith in Whisper Woods of Smithtown. And they shattered it. When my mother entered Whisper Woods, she was mentally sharp, socially vibrant, and full of life. She made friends. She laughed. She was the first to show up for bingo, and she never missed an arts and crafts session. She brought light into that building. Then, without warning, without discussion, and without a single medical evaluation, Whisper Woods forcibly removed her from her community and locked her into a dementia unit. No consent. No explanation. No inclusion of the family who had stood by her side for over six years. We were stunned. She was not confused. She was not cognitively impaired. She was not lost. And yet they treated her like she was. We sought outside opinions...three to be exact. Each expert, without hesitation, confirmed the same truth: my mother did not belong in a dementia unit. And so, we moved her. We found a new facility that saw her for who she truly is: a fully competent, independent, intelligent woman. Today, she is thriving once more free to wheel around in her wheelchair, to laugh and to make friends again. But the damage Whisper Woods inflicted still haunts us and her...an 86 year old woman who worked all her life to be treated with respect. When she was first relocated within Whisper Woods' building, they promised she could continue seeing her longtime friends upstairs. That promise lasted barely a moment. When her friends asked if she liked her new unit and she replied honestly, "No," Whisper Woods retaliated. They banned her from leaving the floor. For telling the truth. For having feelings. And then, they came after our family. I, her daughter, was told I could only visit her in her room. No outings and no shared spaces. If another family member came to visit, we were confined together isolated, boxed in, as if we had done something wrong. Even more shocking, they would not allow me to take my mother out of the building...not for doctors' appointments, not for lunch, not even for family events. Her world shrank to a single hallway. She told me through tears: "I feel like I'm in jail." The staff became so disengaged from her care, so distant from the reality of who she was, that nurses claimed they didn't even know she could speak. This wasn't care. This was imprisonment. This wasn't oversight. This was a complete failure of humanity. We have filed a formal report with the Department of Health, not just for our own peace but to protect others from this kind of trauma. What Whisper Woods did was not only unethical. It may very well have been unlawful. Please, if you are reading this learn from our pain. No family should be forced to watch their loved one fade because a facility refuses to listen. No one should be silenced for speaking up. No elderly woman should be punished for telling her truth. Whisper Woods of Smithtown did not just fail to protect my mother they stripped her of her identity, her agency, and her dignity. I urge you with everything in me: do not place your loved ones in this facility. They deserve better.

I had the best assistant. Her name is Jesus. She took wonderful care of me. The hallway floors…read more were shining. This place is clean. I had a physical therapist, Joyce. She had me walking on my own. I am very grateful for Joyce. The food was subpar. When it was time for me to leave, I cried and hugged Jesus, who took such vert goid care OF ME. I WAS blessed to have such nice people who took care of me. Marie always stopped in to chat with me. Alice was a caring nurse. I home I got her name right. She was on the night shift . Just good things to say about the unit I was on.

Fantastic program for my elderly parent. My mom has Alzheimer's, recently had a stroke, and has…read moremany other medical needs. She started recently attending this program almost 2 months ago after leaving rehab. She attends 5 days a week and will always share stories with me every day of what she's done and what she enjoyed. It brings me great comfort to know that she is in a safe, caring, supportive, & engaging environment when I'm at work. I am always communicating with the staff about her schedule, because of appointments or if something is going on with my mom. All the staff are really pleasant and helpful in so many ways. She is starting to make friends which is great for the social butterfly that she is. I did look at other social model day programs and there is nothing else that came close to a quality that the town of Huntington adult daycare program provides. The hours of operation are also amazing. As many places do not start until at least 9 AM. However, with my work schedule that is not doable so I'm very appreciative that they start at 8 AM and they end by 4pm. I am really happy that she is in such a great environment and gets to do things that she may not be able to do otherwise. I'm looking forward to her celebrating her 90th birthday with her new friends.

My mother has dementia and it was time we needed help to assist with day to day care giving. She…read moreis a very strong and stubborn woman which would make finding assistance a difficult task. We contacted Home Care Assistance who came and met with us to assess the level of care required and to find a caregiver with the required skill set to appropriately take care of my mother. They found 2 caregivers within a day and reviewed their qualifications and experience with us. We requested an interview with one of the caregivers which was immediately set up. After selecting the caregiver, our Client Manager accompanied her on the first day and stayed a while to ensure a smooth transition. Our Client Manager keeps in contact with us regularly to make sure things are going well and if there is anything additional she and the team can do to assist. It's hard enough deciding it's time to get a loved one some help, so choosing a home care provider is a very important decision. We are very happy with the care and interest Home Care Assistance staff and personnel have supplied with the care of my mother. In a fast moving world with numerous responsibilities to attend to daily, it's very comforting to know that there is someone there taking good care of my mother and to ensure she has everything she needs. In addition to finding qualified help, it was very reassuring to discover the honesty of our caregiver as well. With my mother's dementia and confusion that comes with it, she paid her caregiver $50 cash her first day. The caregiver brought it to my attention and handed me the money. I was so grateful for her honesty as many people these days could have easily kept it.

From the owner: For over 20 years, TheKey by Home Care Assistance has helped clients achieve successful long-term…read moreaging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Price! Care! Too many disgruntled employees! My relative has passed and Sunrise is still taking it…read moreout on our family for vigorously advocating for our relative.

Before continuing to make the phone calls needed to address my father's death, I had to write to…read morepraise the assisted living/memory care facility where he lived for a year. The Sunrise of East Meadow became an extended family to us. The care provided to my father was excellent and they also notified me of any changes in his condition, or medication needed. The staff was compassionate and they all seemed happy to help. This was an experience unlike my father's prior assisted living facility, which looked more upscale and provided better entertainment, but the care was really lacking. At Sunrise, everyone was kind and responsive, from the aides to the nursing staff to the Directors. I am so very grateful to them.

You can be assured that your loved one will be well taken care of by the compassionate and caring…read morestaff at The FADC. Stimulating activities, games, entertainment and exercise provide an environment that can make an important positive impact on your relatives well being. The bright and visually stimulating room is very inviting and comfortable. A treasured resource the FADC is an oasis in the elder care world. Thank you for all that you do.

From the owner: We are a social model day care program offering socialization and stimulation for individuals 60…read moreand above with physical and/or memory impairment, generally Alzheimer's Disease and other forms of dementia.

Bitter disappointment! Definitely has changed over the past few years. Care for patients is almost…read morenegligible. Staff was fired several times for lack of care. Seem to care more about their bottom line than patients. Do not recommend at all!

The Kensington provided the care that my wife needed that I could not provide at home. The staff…read morewas always compassionate and patient. The food was good, my wife never complained. The fact that family and friends could join my wife for meals at no charge is amazing. The office staff and general manager were particularly helpful with administrative chores like processing Long Term Care claims. I recommend The Kensington for anyone needing "serious" assisted living.

Renewal provided care partners for my dad for three years. The care partners took good care of…read morehim, making sure his medical needs and ADL's were addressed. Renewal's administrators were great to work with, too. They really understood our family's needs.

Renewal was a trusted, caring partner for my family, supporting my mother as she traversed the…read moreprogression of her cognitive decline. At every touch point - from the initial meeting, to crafting recommendations for companions and layering in new, different care (sometimes with pressing timeframes) - our team provided remarkable service. While my family developed our own close relationship with the team, our mother bonded with her two companions who enriched her days (and made great meals!). We so valued the team's collaborative, responsive approach to our mother's care. Thank you, Renewal!

My father died on February 19, 2026 after weeks of a worsening cough and confusion that I…read morerepeatedly reported to the Bristal's contracted doctor and which were repeatedly dismissed. Dr. Jason Ford was largely absent, leaving critical decisions to a nurse practitioner, Jared Newman, while I struggled to get answers for over a month. When my father was finally hospitalized, he had advanced sepsis, pneumonia, and a UTI, all conditions that were missed due entirely to Dr. Ford and NP Newman's neglect and indifference. He died the same day. This was a devastating failure of care, communication, and accountability. Instead of a physical examination, tests such as an EKG and chest X-ray were ordered. Yet I was forced to chase down results myself. I repeatedly expressed my concerns and explicitly requested that Dr. Ford evaluate him. Those requests were dismissed. I was told by Dr. Ford's office to wait until Dr. Ford was physically present at the facility to speak with him, days later and only during a narrow window before he left at 1 p.m. This level of inaccessibility and lack of urgency is, in my opinion, entirely unacceptable in a medical setting, particularly when dealing with a vulnerable, elderly patient with known congestive heart failure. Sylvia Henderson, the Director of Wellness at the Bristal, did not intervene or take any responsibility to check on my father's condition. He continued to deteriorate over the course of a month. (Interestingly, two positive Google reviews of Sylvia were written by her own family members shortly after his passing.) It is difficult to put into words the frustration, grief, and anger that comes from knowing that his painful deterioration and death may have been preventable or alleviated with more attentive, responsive, and physician-led care. I do not write this lightly. I write this because no family should have to beg for a doctor to see their loved one, only to have their concerns minimized until it is too late. The director of Bristal, Gina Young, said "this was not her experience with this medical practice." I was left with the distinct impression that my concerns were not taken seriously.

The Bristal at Jericho is upscale Senior living. This is a beautiful residence with warm friendly…read morestaff. Residents enjoy trips, art instruction, musical entertainment and so much more.

We looked at many other assisted living residences in the area for our mom after her stroke, and…read moreultimately found this gem hidden across the street from JFK Medical Center. The staff are committed to this program & are very responsive & eager to please. Whispering Knoll doesn't have that "smell" that other assisted livings have, and you don't have residents screaming out for help here. The food is pretty good (I've tried it many times) and there's many options. Hanh, the nursing director, is forward thinking and always puts the residents first.