I called yesterday and informed Sande about my new unwanted guests in our detached garage. He told…read moreme that he could come and fit me in within today's schedule. Also, he very clearly detailed the potential costs involved for the work. Today, he came early within the estimated time-window. I asked him yesterday to call me in advance so I could make room for him in our driveway. He gave me a 30 minute heads up today. Perfect. It was pouring rain today but that didn't slow down Sande and his colleague. They found the mother raccoon and her pups. They secured the garage and gave me some suggestions to improve the quality of our garage door's security to make future entry for unwanted guests an improbability. Perfect!

Sande knows what he is talking about. Called me back within half an hour with a detailed…read moreexplanation of his understanding of the problem, what is needed to solve it, and tips for prevention in the future. Solution was put in place within 24 hours. Cherry on top - he also deeply understands the behaviour of raccoons, which allowed him to diagnose the issue quickly and effectively. Absolute first-class service from start to finish. Superior to other services I've used in every way, and also somehow a better price.

This company ripped me off. I had enrolled in a plan with these guys for a year, and when I asked…read morethem to cancel it after the year was over, they simply ignored me, continuing to draw money from my account (I had set up pre-authorized payments to be drawn monthly). I spoke directly with the boss to let him know I wanted out. He just ignored me and kept drawing money. Don't trust this company, they suck.

I called (416) 840-4040 last month to ask about mice. She quoted $500 for one time bait station…read moreinstallation, without refills of the bait. Other companies include 3 refills for that same price. She wanted me to transport the used bait stations back to her Scarborough office to pick up more poison. Why would I do that, drive around with a dirty mouse bait station? Talk about a lack of service!

It was early March, the weather was getting warmer, I heard animals up on my roof trying to pry the…read morevents open, or maybe event trying to break a whole to get in. After a while, I stopped hearing these prying sounds thinking maybe the animals thought it was too hard and went away. Then I started to hear steps that were closer to my second floor ceiling. I have seen squirrels at my window and thought this was the most likely culprit for the running around in my attic. I just thought they were just stopping by. Except I started to hear them more often and daily. Then realised they've moved in. I consulted the Google machine what to do in this instance, and whether it can be done DIY style, it looked too complicated and I started to look for people to come solve the issues for me. This research also led me what to look for in a wildlife control operator and found Gates' Wildlife Control through HomeStars. One of my concerns when researching was that if the person you hire to take care of this issue for you is not insured, you are liable if they are injured working on your property. Gates' Wildlife is WSIB insured. Another was ensuring the safety of the animal, just because they've decided to take up residence in my attic, doesn't mean I want any harm to come of them. I called Gates' Wildlife on a Wednesday and I was scheduled for a visit by a technician for a free estimate the following Tuesday. The person on the other end of the phone tired to help me determine what my issue is. I tell them it's squirrels and they gave me a price estimate. She explains that they take calls from all of the GTA and surrounding areas, March/April tends to be busy season for the removal of wildlife from residences and I was already offered the earliest possible appointment in my area of Markham. My technician Brad, who also happens to be the owner, and his assistant came to my door on the Tuesday and spoke to me briefly about my issue, they then went onto the roof to investigate the problem. He came back to the door about 15 minutes later, showed me photos on his phone of how they got in and told me I have raccoons, not squirrels. I gave him the go ahead to start the work, and they came inside to get to the attic. They were respectful of my home and took their shoes off until they were heading up to the attic. They went up there to assess the situation and snapped photo evidence of a raccoon. They then went outside to secure all the roof vents and set a one-way door at the point of entry that would allow them to see if the door had been used. I had many questions and Brad was very knowledgeable responding to all my queries. It was evident that Brad was well-versed in the behaviours of these creatures and how to remove them from the property in the most humane way possible. They came back a few days later to find that the one-way door had been used and secured that vent as well. According to Brad, this raccoon has nestled the insulation like a bowl and ready to have babies in my attic, and thanks to Brad and Gates' Wildlife Control, no raccoon babies happened here. I am sure glad I called Gates' and not "the guy my neighbour used" (there really was such recommendation), Brad and his team were very professional from the first call to when he told me it's done.

I called Gates Wildlife Control after they were recommended to me by my physio therapist. I had…read morebeen looking for an honest and reliable company for wildlife removal for the raccoon that had made itself a home in my roof and immediately grabbed the phone and called when my physiotherapist spoke so highly of them. From the moment I called their number to the moment I had someone at my doorstep two days later, I received nothing but respect and professional ettiquette for them. The process was clearly laid out and explained to me from the very beginning and the right expectations were set in regards to service and cost. The service was timely and exceptionally done. But what surprised me most was the level of dedication this company puts into a single job. My family was lucky to deal with Justin. While I'm sure every person working with Gates is amazing, I have to say that my family's experience with Justin has been phenomenal. He deserves several pats on the back for his professionalism and his time. The raccoon in our roof was a stubborn one that took almost 3 weeks to leave, granted we did call for removal quite late and in the middle of winter. Justin stopped by our home in Brampton every few days between jobs to check up on how we were doing and if we could still hear the animal in the roof. I've never seen anyone do anything like that before. Justin came back a total of 5 or 6 times before the animal was gone and I honestly found it so hard to believe that service like this still exists today. This is an amazing company grounded in an excellent practice and is the one you should hire should you have any similar problems with wildlife. Please take my word for it. I'll never write another perfect review about another company again because the bar has been set so ridiculously high by Gates Wildlife. And no I was not paid to write this review. I'm just a ridiculously happy customer and believe that my experience should be shared. Hire this company, trust this company, and give your service personnel a pat on the back for the great work they're going to do. Justin, all the best and do stop by whenever you're in town. It was an absolute pleasure working with you. All the best, Naveed Khan & Family.

Every time I have introduced "Pest Off" to my team of 20+ Condominium Managers, the results have…read moreIMPRESSED clients! This is a win-win-win situation!!

From the owner: Our Service Area: We provide pest control & extermination…read moreservices in all of Greater Toronto Area including North York, Richmond Hill, Thornhill, Maple, Woodbridge, Toronto, Scarborough, Mississauga, Brampton, Newmarket, Aurora, Richmond Hill, Etobicoke, Barrie, Bradford as well as Keswick, and surrounding Georgina area. Common Problems clients call us for - Ant Extermination, Ant Problem, Carpenter Ant Removal, Remove Black Ant in Bathroom or Kitchen, Ant Infestations & pest control ant colonies, Bumble Bee & Carpenter Bee Removal, Wasp Removal, Hornet Removal, Removing Flies, Get rid of Mice, Rat Removal, Bed Bug Removal, Wildlife Removal (Raccoons, Skunks, Opossums, Chipmunks, Foxes, Squirrels, Bats and Birds), and more. Call Pest off, your local pest control company in GTA, at 647-559-2921 to get a free estimate!

We had a family of raccoons that decided to make our garden shed their new home. We called SOS…read moreWildlife Control for their help. Shewin and his team were happy to respond, and they helped make our shed raccoon-free. They worked very efficiently and we were lucky to have Sherwin respond very quickly to our emergency.

Work completed Wed April 4 house in the Greenwood and Coxwell area. The office called and gave me 1…read morehour notice before arriving, Jamie and his partner arrived even though it was very windy and cold -1 degrees outside. They took a look and even showed me before and after photos to understand the size and scope of the problem. Really happy with the work, I initially thought it was raccoons and it turns out it was squirrels. They installed a one-way door and covered the gaps running along the roof line about 12 feet. The work was completed in about 2 to 3 hours. Pros - 1 year guarantee on the work, if an animal gets through the wire screens they will come back to redo the work. Detailed written invoice showing the required work, limitations and guarantees. Clearly explained the work to be done and the price. Had booties to keep my carpets clean. Cons - Did not inform me of the minimum fee of $150 before arriving, this is the office's fault. Protip - Some companies offer free estimates, only to charge more for the job later. Consider a company that can get the job done in 1 visit Damage - $565

Friendly professional service. A very thorough process for both rodents and insects. When we called…read morethey made themselves available within 48 hours and even returned when it was a dryer day to apply an exterior spray

They were professional, kind to both raccoons and people. We really appreciated their assistanceread more

The pros - they came quickly and techs were nice. Cons - the inspection is "free" but when they…read morefound a point of entrance for the squirrels is was $450 plus extra charge for using a ladder...which ended up being $621 for one squirrel one-way door installation. When that did not work and the squirrels remained they returned in good time but charged me another $621 for another hole. So if $1200 plus is the going cost for 2 squirrel one-way doors...then I guess they are "affordable" as suggested on their website. I was told on the phone one door would be $450 (but no mention of ladder charge) but subsequent holes and doors would be half that. I guess if they don't find them on the first day you are back to full price... They also suggest a 10% discount for first time customers and 100% satisfaction guarentee....I did not get a discount and I feel like the price was way too high. So...buyer beware - the free inspection turns into a hefty price tag pretty quickly.

They were amazing! Steve and his partner found the baby raccoons and the mother and secured them…read moreall to be taken to a rehabilitation centre. They made sure the access to the roof was properly closed to future animals and the holes in the garage ceiling patched up. They were lovely to deal with and came back several times to make sure the jobs was done completely and well. Highly recommend.

Eddie was very friendly and knowledgeable. He did a thorough walkthrough of my parents house to…read morefind any deficiencies/holes where the mice were coming in and set-up lots of traps. Highly recommended to anyone who has pests that they need to get removed.

Eddie really is a genuine nice guy! We found him highly referenced from the Next Door app, many…read morelocal neighbours sang his praise on being professional, punctual, reasonable pricing. He responded quickly and will show up in his Victus truck with mouse decorations that garner a chuckle. We gave him a call when we had boxwood caterpillars munching away on our landscape. These caterpillars seem to have hatched overnight and ate at a record speed this summer. He was honest and helpful in quoting us before going ahead. We were debating going to home depot for btk spray, but even Eddie admitted it was not as successful as the media claims. Also, if we could even find it in stock as this was an outbreak in 2024 and we couldn't, even on Amazon all sold out. He was really nice to offer to fume a few big ant mounds in the yard while he was there. Checked back in within the week to make sure his spray worked well. Our boxwood hedges were saved and thriving better now than before. It was not as expensive as buying and replanting new plants if you are wondering. Another call back to him this week, as now we are experiencing our neighbourhood dilemma of mice. He gave a decent plan and quote to cover us for three months of check ins/maintenance and see if it gets better or if the plan needs to increase measures. So far so good. Eddie took the time to see where they could be coming in from so we can stop entry. I am surprised how much time he spent, when most would have left already. He knew how concerned I was for this issue since having pets, kids and food stuff everywhere for them to feast on. He grabbed his ladder and he tracked entry half way up our house to a soffit-window corner...lo and behold that was the entry point and a lot of droppings to prove it. Mesh and caulking to see if that will stop entry for now and poison inside. I am impressed with his thoughtfulness and quality of work. He is not pushy or trying to sell you anything you're not interested and comfortable with. Neighbours truly love to support his local business without him asking anyone to do so. I also love to support local and would reassure others he can be trusted and does great work.

Effectively dealt with both raccoon and squirrel infestations at different times in our home. Carlo…read moreprovides great service: he is fast, effective and honest. He humanely removed the pests, and then fixed all holes and damage the squirrels and raccoons left behind so they couldn't re-enter the house. I definitely recommend Carlo from Cain pest control.

Over the many years I have dealt with Carlo, he has succeeded (where previous company failed) in…read morecuring my problems with mice, ants, and bed bugs. He responds swiftly and assesses the situation intelligently. I have total respect for his expertise.

Took advantage of 78 year old woman homeowner! Over $5,000 to eliminate a Rat(s) they claim were in…read morethe home! Also conned her to sign a contract for $90.00 per month! Crooks!

I contacted Critter Control due to a raccoon issue at my house, and I was very impressed with the…read moreresponse time. Brandon removed the raccoons safely and humanely from my attic and repaired the entry on the roof. Brandon was great and answered all of my questions, I would definitely call again for an animal issue and would recommend to family and friends!