1. Neptune Society

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Tallahassee, FL

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Neptune Society

5.0 (8 reviews)
Open • Open 24 hours

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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5 years ago

I've had wonderful service. They are compassionate and so understanding. It has been a great experience in a time of such sorrow

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4 years ago

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7 years ago

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7 years ago

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Ask the Community - Neptune Society

Culley's MeadowWood Funeral Home

Culley's MeadowWood Funeral Home

(4 reviews)

The final celebration of life for our dear sister turned out well. The flowers and catering were…read morewell done and the support staff were kind and helpful. The reason for the low rating is because this firm over promises and under delivers. The process was needlessly stressful and caused us to feel unsure and anxious about what the service would be like. I had countless unanswered or partially answered emails and calls. The pictures for the video were submitted 5 days before the service and we were promised the ability to preview it in time to make changes. At 5:30 the evening before the service we forced the issue and realized there were many errors that needed correction. When meeting with the funeral director at 5:30 the day before the service she was confused about which flowers had been promised and had to run a copy of the booklet that was going to be part of the service. I appreciate the fact that they corrected the mistakes but felt that these last minute issues should never have happened and caused our family undue stress.

I'm not sure what's going on over here but I definitely would not allow them to have anything to do…read morewith my loved ones my dead husband is currently missing he is not in his burial plot The Headstone is gone somebody has dug him up and they are telling me I need a subpoena to get any information. They are currently being accused of breach of contracts and Theft they are legitly Body Snatchers . Do not and I repeat do not trust your loved ones to this funeral home they have absolutely stolen my husband and I do not even know where he's at and they will not tell me. In fact when I became upset they are ready to call the cops after they stole my dead husband I still don't know where he's at people don't trust these people do not let them lay one hand on anybody you ever loved or you will be sitting here feeling like I do today .

Animal Angels

Animal Angels

(4 reviews)

This is a service you hope you never need and then the day comes that you need it and your heart is…read morebroken. All I can say is Animal Angels is simply wonderful on one of the worst days you'll ever have. From the very first email interaction they were kind and understanding and when Dr. Jenn arrived that morning she was so incredibly compassionate and took time to explain what would happen and gave me all the time I needed in those final moments. I've done this at a vets office before and there is absolutely no comparison. To be at home with your fur baby and not having to take that final car ride where you come back without them, it's so so so incredibly worth it. I can't recommend Animal Angels enough. 15/10.

We turned to Animal Angels when our cat Ziggy needed to be euthanized. Dr. Davidson was…read morecompassionate over the phone and made me feel better about the decision. Dr. Moser performed the procedure the next day and I couldn't have asked for a better outcome. She was so kind, caring, understanding, and accommodating--she made the whole process as smooth as possible. Everything was so meaningful and special. I figured they'd take him out in a box but she had a beautifully-decorated basket and even the backseat of the car had his name on a little chalkboard. I suggest if you have the means, you should euthanize your pet at home. Losing Ziggy came with unimaginable pain, but Animal Angels helped put us at ease after the sometimes cold and harsh vet hospitals. We appreciate you so much!!!

Culley's MeadowWood Funeral Home

Culley's MeadowWood Funeral Home

(2 reviews)

This is a cemetery, so I'm not quite sure how to review it. But I will say that we went to a very…read moremoving service for a young person, and we could hardly hear the speaker. The highway is right nearby, so it would make such a tribute more meaningful if Culley's could provide a microphone or some other way for an officiant's voice to be heard better.

My mother died the end of April and we had a graveside service May 3rd. She had a prearranged and…read moreprepaid service, and other family members are buried there in a family plot. Due to COVID-19 concerns Mother's large extended family that live in California, Hawaii and Arizona were not able to attend her funeral. Upon the initial meeting with the funeral director, we asked if others would be able to view the service. We were told no problem - "they did it all the time". We were also told the service would be available online for a period of time after the service. Imagine our surprise when the funeral director showed up with her personal cell phone and a flimsy tri-pod to film the service. This failure was hugely significant as we could have arranged for a professional videographer to film and stream the service. The video was completely unsuccessful and no one could hear the service. It was so inadequate that it could not be viewed later online either due to the sound quality. Phone calls were made to the office during the service but to no avail. There were many many more issues with the services received. I sent a letter to the General Manager on June 23, 2020 explaining what had occurred and our extreme dissatisfaction with the handling of Mother's service. My two aunts each sent letters around that same time as well. We are now in October - none of us have received a response to our letters. There are no "do-overs" in these types of situations, but I would have expected far better from a long-time Tallahassee business. They are in serious need of new management and personnel, and their customer service is abysmal.

Strong-Jones Funeral Home

Strong-Jones Funeral Home

(7 reviews)

I am truly disgusted and upset. My mother passed in April of this year. Why she request Strong and…read moreJones, will be forever a mystery to me. My sister's and I have been hoodwinked and its terrible. Its 2 days from christmas and we have been trying to recive my mothers remains for more than 3 months. I'm not sure if Mr.Patterson regularly holds families loved ones remains hostage, what he has planned for my mothers ashes, and or why he told me that my family would pay a certain amount and that Strong & Jones would cover the remaining balance and now we're supposed to pull $1400 out of thin air when we thought it was covered... but you will not hear the end of me or my sister's until we've received my mothers ashes.

I am so disgusted and upset with Strong and Jones, the reason is my sister in February 2026 we went…read morethere because we went with other family funeral so I carried my sister there for cremation and that where it all when down so unprofessional don't care about the family or loved ones. I have made calls and was promise call back from everyone on staff no one cared enough for me to call me back tell me when my sister will be cremated or any updates. I went in April 1, paid for everything no balance was left I was told that day she will be going to be cremated that day or next, so why did Tommy (Thomas) call me April 29, telling me she have not been cremated as of yet because of documents was not complete but we went over everything so my sister have been on ice no calls until you notice she still there, I have been calling asking have she been cremated since April it took a month for ya'll notice a mistake. All there want is money, don't care about the living or the death. After weeks waiting for someone to call me I call on May 5, asking have she been cremated put me hold and said yes she ready so when was they going to call me and let me know I could come and get the ashes(never). So when I got there I was not happy. While waiting in the lobby its how caring they are and I was thinking they took that off of someone else site because Strong and Jones don't care, will not return phone calls it is so sad the way I was treated so I cannot tell any one to go to Strong and Jones. I know Mrs. Griffin will be so upset in the way her business is now so sad. The worst experience ever stay away.

Neptune Society - cremationservices - Updated October 2026

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