The characteristics that you should look for in a vet and veterinary clinic are the same ones you…read moreshould look for in a doctor and a doctors office: caring, empathy, support, knowledge, communication and the ability to meet with a professional both for routine and urgent care. North Florida Animal Hospital has all this and more in abundance. Our cats have been using their services for over 10 years. And each time we have been back for a scheduled checkup we feel like family who have come back for a visit. The reception and technical team are friendly and efficient. And the vets are knowledge, caring and personable. Dr Steele had cared for our cats for years, and it is clear that she not only loves her job, but that she also loves her patients. When one of our cats died a few years ago, her sadness and compassion were evident. Now that our second cat is having issues, at the age of 17, we have again turned to her for advice and assistance. She treats our cat like he was her own and has made sure that we know exactly what is happening. In fact, she is the one who has called to tell us lab results and she's taken the time to meet with us when we brought him in for overnight treatment. We trust her, the other vets, and the team with the most vulnerable members of our family. And they could not be in better hands. I'm so glad that they are the team who takes care of, and is now caring for, our pets.

Their kennel was brutal to one of my dogs. No details necessary, he was just missing some skin on…read morehis snout. At this time as we speak I have been waiting in my car for 25 minutes for the syrupy voice on the phone to make good on her promise to come out and get him, in case his cough is contagious. Sio many people either have told me to switch vet offices, or they never heard of this place.

We want to thank you for the compassion you show when handling the loss of those furry friends we…read morelove. Our golden retriever, Clark, recently passed, and we were so touch by the care that went into providing us with a clip of hair, his paw print, and his ashes in the lovely wooden box you sent. Everything was done so professionally and we are grateful. Thank you again.

when my dog passed away we contacted them and found out they were located in thomasville (we are in…read moretallahassee) they had someone who was able to meet us in town and take his ashes up to georgia for us with no extra cost and is able to meet us in town again to pick up the ashes. nice people and great service. gave them my dog on friday and i'm receiving his ashes the tuesday after. my dog is about 3 lbs and it costed $154 including tax and it came with his ashes, a generic dog paw, and a certificate.

The staff and doctors were so helpful during our dog's illness. Drs. Fetner and Varela were both…read morecompassionate and knowledgeable, giving our dog wonderful care and options. Ultimately, Dr. Varela was very caring. I highly recommend Buck Lake Animal Hospital for any pet's needs.

UNPROFESSIONAL, UNTRUSTWORTHY, TREAT ANIMALS LIKE PRODUCTS ON A FACTORY LINE. DO NOT GO HERE IF YOU…read moreLOVE YOUR ANIMAL. Be warned that when the vet tech does an intake form with you and your dog, that she will then take your dog to the back room not just to get weight as is the norm but she AND the vet will then, allegedly, do everything you discussed with vet tech. After a long wait, the vet will come in and tell you the results of his, alleged, examination--still without your dog present. When questions were asked re costs for extra blood tests & whether records showed vaccinations from previous year (thus eliminating the need for them at appointment), the vet said he'd go check and return with the information. He never came back because he had already administered the vaccine and didn't want to tell you, and when the vet tech finally returned dog, she provided a doc showing vaccination had already been administered (so vet lied). There was NO written summary of the exam documenting what had been done. Conclusion: removal of animal for complete exam behind closed doors is suspicious and contrary to standard practice. Most vets/vet techs WANT the human involved with the exam. I have NO assurance that anything they billed me for doing actually occurred, nor do I trust this vet or vet tech. When all of this was relayed to both vet and vet tech, the only reply was they'd put it in my records that I wanted to be present during the exam of my dog. I STRONGLY DO NOT RECOMMEND THIS PLACE IF YOU LOVE YOUR DOG/CAT.

We have been using Pawsome Luxuries for a couple years now, and I LOVE Kate! She is so good with…read moreour very spoiled yorkie. I love that she comes to us and grooms Winston right in our laundry room.(we have a sink there for the bath part). I know that she will also use a bathtub or shower if you don't have a sink she can use. She brings everything she needs and cleans up when she is done. Her communication regarding appointments is stellar. She has sorta of become an extension of the family now.

Our dog Sierra is a loveable, but skittish and old rescue terrier mix, and Kate has been her…read moregroomer for years. Kate treats her with a lot of love and affection. My husband can be very picky about how Sierra is groomed, and Kate patiently mastered his requests and has become one of the few groomers he approves. We love Kate even more now that she comes to our front door. What could be better?! As a busy woman working from home with multiple Zoom meetings a day, I sometimes found it a challenge to get Sierra to her appointment on time. That's no longer a problem. We are moving to CA next month and I've tried to convince Kate it's not that far of a drive, but she's too smart for that. Book your fur baby an appointment with Pawsome Luxuries today, you won't be sorry!

Good service. Great…read moretrainers. They have a variety of services available from grooming to training for puppies and adults. We're here a minimum of once a week, vet visits open to the community periodically (monthly/quarterly?). Puppy play time, supervised by a trainer happens twice a week Saturdays and Sundays. Pal Rewards help make things more affordable. Plenty of variety in food, toys, and treats for dogs, cats, and others. They have a good return policy, which is important. We've had to use it several times, so we know first hand the benefit of needing to return a toy when they're not into it. Feel free to buy stuff, even if you're not sure your pet will enjoy. Certain items you will have to make sure you have your receipt if you need to exchange or return.

I went in there to buy a reptile & they all looked like nobody cared for them. Every enclosure,…read moreunkept. Is this not a PET store? We are supposed to care for animals. Shame on petco for allowing a store to continue to operate in a heinous way. This isnt my first time at this location. I was hoping to see change. I will take my business elsewhere.

fantastic service - daily updates given with pictures of animal!read more

Wonderful, reliable pet sitters! They run a fantastic business and have a really smart online…read moreportal for all communication. We have used them for over a year and are very pleased! Quick responses, professional, very detailed.