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    Neptune Society

    3.9 (43 reviews)
    Open Open 24 hours

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    4 months ago

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    5 months ago

    The service we received from John was good, sensitive and thorough. Without hesitation, I recommend the Neptune Society in Tacoma.

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    1 year ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Neptune Society

    Review Highlights - Neptune Society

    He wasn't organized in the slightest with most of his affairs, but this aspect of his passing was well chosen.

    Mentioned in 6 reviews

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    Oakwood Hill Funeral Chapel & Cemetery - Beautiful doorway in mausoleum

    Oakwood Hill Funeral Chapel & Cemetery

    (8 reviews)

    I like to walk and cemeteries seem to be the best place to go where I feel safe. After all, I am…read moreafraid of the living people, not the dead. The mausoleum is absolutely beautiful and very art deco but I understand it's very old and may be torn down in a few years. There's even a little apartment there, but the staff wouldn't show it to me because they said it's for staff only. I would love to live at the cemetery so I was very interested in seeing it. However, it is a great place to visit to just get some time alone and some quiet. I would love to have my ashes stored here, but I don't know the prices as of yet. It looks like they also do cremations and water cremations, but the water cremations cost more. It's worth it because you can plant stuff.

    Me and my family received the highest level of compassion and care when we buried our father. My…read morefather pre purchased his funeral arrangements over 50 years ago. in 2023 I went with him to meet with the caring and professional staff at Oakwood Hill. The meeting went perfect and they had all of his records. He went over everything to make sure would go the way he wanted and there where no further cost. My dad passed in January of 2026. I can not thank the staff enough. Caitlin and Cindy are best you could ever have to be there for the family and guide you through this time of sadness and grieving. Could not of gotten through this with you two! Caitlin even helped write the obituary. They were wanted us to be able to grieve and be together as a family. Which meant so much to us. The handled every little detail and the Funeral was exactly like my dad wanted it to be. I can't thank them enough for all they did and how they took care of things in such a caring way. MY DAD AND MY FAMILY WOULD LIKE TO THANK YOU FOR A JOB WELL DONE!!

    Tuell McKee Funeral Home

    Tuell McKee Funeral Home

    (15 reviews)

    The funeral director named Danielle was nice to work with when we sat to make arrangements, but…read morethen every other aspect of customer service was two thumbs down. It began when two people came to retrieve my loved one's body...a woman with the sides of her hair shaved arrived to help the young Black man who waited soberly for her. Then they wrapped the precious body and wheeled her out to the hearse that the man was driving, and then woman started to walk to her personal car. My family was literally standing in the street--dumbstruck with grief to watch the body being taken away--and the woman turned back and was talking and laughing loudly with the man. I was appalled--clearly this is just a job to her and that the sorrow of the moment isn't occur to her or matter to her. A few days later when I found out that the funeral home would be receiving my loved one's ashes at some point that day, I wanted to pick them up as soon as I could to bring them home...the woman at the funeral home said, "Tomorrow morning would be better." I thought, better for who?!!? I wanted her ashes with me overnight, not sitting in a funeral home!! Was that really so hard to understand??!! Couldn't the person have tried to be more present and empathic for a grieving family?? The woman said that she would call me when she knew the ashes would be arriving from the crematorium, but she didn't call and I didn't want them to close at 5 o'clock without getting the ashes so I went to the funeral home at 4 o'clock and waited for the person to arrive which was close to 5 o'clock. When the man arrived with our loved one's remains, he came in the door schlepping our beloved's ashes with armfuls of plastic bags and started talking with the other man at the funeral home (who had seen me and my father waiting for an hour) about cheeseburgers. The man should have immediately interrupted the meaningless conversation and straightaway brought the ashes to us, but instead I stood at the office door listening to them talk about cheeseburgers. I literally had to interrupt them and ask, "Do you have the ashes?" They didn't have them in the wooden urn so I had to go back the next morning to get the urn and also to point out that the small ceramic urn we had already bought had a chip on the lid. But the most disappointing part was that when I went back the next morning to have everything made right, the woman helping me had the gall to say, "That's why I told you to come this morning and not last night." It was the women who shouted with laughter when my loved one's body was being driven away in a hearse. If you want your agonizing experience of arranging for the death services of someone you don't want to live without, go somewhere else. Gaffney Funeral Home and Scanlin Funeral Home have better ratings and reviews.

    Sarah and Nicky took very good care of my father until I could arrive in Washington. We were able…read moreto get everything started over the phone. My father had passed alone in his apartment. The funeral home had the foresight to look around and find his important papers and wallet which made my life much easier with the death certificate and all the other million things needed to do when a loved one passes. They are very honest, as well. They found money on him which they applied to the cremation services. The price was very good. They bundle a cremation package which includes the death certificate, his transportation, their services etc. Also, they worked hard to get my dad's death certificate for me before I left Washington, which I did not expect. I was only in town 3 1/2 days to clean out his apartment and had it in hand before boarding my plane. Most importantly, they comforted me during this difficult time. They always took my calls and I sometimes spoke to them 3-4 times a day. They also kept me formed via email before I arrived. They treated my father with respect and dignity and me with kindness Thank you so much Sarah and Nicky. I really don't know how I would have gotten through that week if it was anyone else.

    Gaffney Funeral Home

    Gaffney Funeral Home

    (3 reviews)

    Our 92 year old father passed away somewhat unexpectedly in March-20 years after our mom. Dad's…read morewill and voiced preference was for Gaffney to handle his funeral wishes because they had provided for respectful and excellent care of our mom. Gaffney FH took great care of both of them. My sister and I met with their representative there to go over and sign everything and left out feeling satisfied and proud to be able to honor his wishes.

    This review is a year delayed, but should still hold true…read more.. When my father was going downhill, I went to Gaffney for pre-planning...it was so helpful. They explained the process and costs (particularly with particulars related to a Catholic funeral and burial), and helped ease me into everything. Overall, Gaffney's really made things as painless as possible and did so in a considerate and kind way. Even when the newspaper messed up the obituary, I let Candace at Gaffney's know and she immediately took care of working with the newspaper to reprint correctly the next day. There are two reasons I docked a star: 1. I really wish they would have told me then to start gathering pictures for a collage and/or slideshow (we just did a collage) - not until he died did i realize all that I needed to pull together; it was so time consuming, and emotional, and I didn't realize what to expect. 2. I requested (on behalf of my brother) that the casket be closed at the church/funeral (and there had been an open casket wake the day before), but it was open when my brother got to the church and was upsetting to him. Luckily it was at a distance, so not too bad, but still it was the opposite of what was requested. If I have the need to work with a Tacoma funeral home ago, I would definitely go back to Gaffney's.

    Neptune Society - funeralservices - Updated May 2026

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