This past May my mother passed unexpectedly. My mother did have a plans in place but due to the nature of her passing my sister and I were unable to move forward with her plans. This essentially left the full burden of our mom's burial/cremation costs. We did not know where to begin. Our aunt recommended Neptune Society because she knew that we could not handle this on our own. So we contacted the local Neptune Society and that was the best thing we could have done for our mom. Jason contacted us that afternoon even though the office was closed. Neither my sister nor myself live in Indiana and would have made it much harder for the both of us to handle mom's affairs. Jason who works out of the Indianapolis office was truly a gem to have in our corner. He handled all of the leg work for us. I mean everything! He made himself available all hours of the day, answered all of our questions and just allowed us to grieve without feeling pressured. The Society handled everything from A to Z and then some. Before we left Indiana my sister and I were confident that we made the right choice and we knew that our mom was in good hands. We were able to focus on what mattered and that was our families and friends. The cost was truly minimal compared to what it would have been if we would have done this on our own. At no given time did we feel pressured into making any decisions. Once he received the completed paperwork he went into action. He was truly amazing! In all honesty I know I could not have done it without having them in our corner. I want to say thank you to Jason and his staff for making a very hard time in our lives much more bearable to handle. It takes special people to be in this field and I know that we got the gem of all gems. This whole experience has made me think about looking into my own plan. It is not something that people don't like to think about, but it is a part of life. Thank God we do organizations out there like Neptune Society that cares about the family first rather than being a price tag. Thank you Jason for everything! You are a very caring and compassionate man and made a truly difficult time in our lives much easier to bear. read more

My Mom passed unexpectedly a few weeks ago. We had always discussed her wishes being that her body would be donated to science for organ research and then cremated. Once she passed I began making calls to coordinate the procedure. It became apparent that the science community would not due to health complications accept my Mothers remains. With this all in mind I contacted Jason at the Neptune Society of Indianapolis to solicit their support. This was all new to me I have never had a loved one pass and for it to be my mother was beyond words or comprehension. Jason's support and coordination was beyond exemplary. He guided and advised our family on all the next steps. My mother passed in Indiana however all her close friends and family were all in Ohio..Jason helped us with coordinating out of state arrangements, as well supporting us with all the small details. My sister and I could not have asked for more. He blessed our family with the the comfort , kindness and consideration that we needed during this sad and sorrow filled time. My mothers celebration was a beautiful day full of Joy, friends and family and we know in our hearts it would not have happened with such grace and beauty if it were not for the help and guidance Jason and the Neptune Society provided our family. read more

Mother purchased two kits for her and Dad. Dad died in 2014 and we received good service, but with Jason Costin, it was obvious he knew what he was doing. I cannot say enough or well enough the service I received from Jason during the past two weeks when I lost my mother. I was her fulltime caregiver and had not idea it would be to lose her. Jason was extremely helpful, took care of my errors on her obituary immediately and brought her ashes to me at my home this morning as I was off work (he always worked around my schedule without asking why or could I come to the office). Jason was only a phone call away when I had a question, problem, or anything. He made wonderful suggestions and offered advice. He listened to me blubber with compassion and made this grieving time in my life much easier to bear while maintaining a professionalism bar none. He would listen when I was falling apart that first week. Jason is extremely good at what he does, and it obvious he cares about those who are hurting, grieving, and struggling to make decisions. Thank you, Jason. I really don't think I would have gotten through these weeks without your help and support. God Bless you! read more

My family and I worked as care partners with my husband, who had cancer, for the past two years. He died recently, and Jason Costin from the Neptune Society in Indianapolis helped us prepare for his cremation and services. The care, compassion and concern that was shown by the Neptune Society team and Jason Costin, in particular, was what helped us through this very difficult and deeply sorrowful time. Jason was extremely responsive and patient with every need and every detail. I am so grateful that we chose the Neptune Society to help us with the loss of our loved one. There is no greater grief than losing a loved one. Jason was very skillful at helping us manage our grief and pain as he walked us through the details of the cremation and services. Thank you, Jason, for your care and expertise. Lorraine Hobbs read more

I recently had the misfortune of losing my sister after a long battle with health issues. 6 years ago We contacted the Neptune Society for information, My sister asked a lot of questions and was extremely satisfied with the response to what arrangements she wanted upon her passing. 6 years later my sister succumbed to her health issues and I contacted Neptune to complete the arrangements my sister requested. My main contact at the Neptune Society was Michael who had my sisters file and was ready to enact all of the items my sister had requested. My experience was a positive one as Michael worked through the items and kept me informed as the process progressed. I was able to grieve and not be concerned about the logistics that are part of the process. read more

My family and I really appreciate how The Neptune Society of Indianapolis went above and beyond to make this most difficult time easier for us, upon my father's unexpected passing last month. Jason and his team are incredibly conscientious, and exceeded our expectations with both their consistently quick communication and their thoughtfulness. They are most professional and genuinely kind. Jason and his team go out of their way to be proactive and to lead families through this heartbreaking process of losing a loved one while fulfilling the wishes of those who have passed. The Neptune Society sets a high standard of care, which is especially appreciated during this most difficult time. read more

Our family is very pleased with the Neptune Society of Indianapolis and would highly recommend their services. Jason Costin, the location manager, went above and beyond to help our family during our time of grief. From the first time we spoke on the phone, until the cremains were delivered, Jason was extremely helpful and caring. He communicated consistently in a considerate and compassionate manner. He helped us through the process with no added stress or worries. This is the second time we have called upon Neptune Society for their services and would highly recommend. Thank you Jason, for a smooth and stress free transition for my family moving through our grieving process! read more

My Father pre-arranged his cremation with Neptune and we couldn't have been more pleased with his choice. Jason Costin has dealt with our family with compassion and professionalism. He was also extremely responsive to all e-mails and telephone calls, I don't know how we could have asked for anything more. All services were provided exactly as spelled out in his agreement with Neptune. We especially appreciated that Neptune was able to be at the house within an hour of my Dad's passing. It was a difficult time for our Mother, and the children, but Neptune helped us through it all. Thank you Jason! read more

I can't say enough good about Michael Neff and the Neptune Society. He walked me through the entire process and kept in contact every step of the way. He went above and beyond making arrangements for my husband's remains to be buried in Florida at the national cemetery where he had requested his ashes go. His voice was always respectful and willing to help in anyway. This was my first experience with the Neptune Society and I have to say I would recommend them to everyone . When my time comes I know I will be handled with the same care and respect. read more

Our Parents had purchased the services of this wonderful organization about 2 years ago and when our mother fell ill and passed away recently, one call to Neptune was all it took and they were there for us. Jason was so responsive to the needs of our Family quickly and professionally. Jason was there to bring our mom back home to us after the cremation. He provided us the proper care and handling of the ashes. Our Dad said that it was perfect! and that Jason and Neptune provided profession services exactly per the terms of the contract. SL read more

This was my first experience with preplanning a funeral. I found that the information provided helped me make the arrangements I needed. I was not pressured into anything I did not want, but offered options and continued support after the cremation. I found the staff quite helpful and compassionate. I would recommend to preplan your needs or at least know your options. Making difficult decisions will be easier when you know your options. I recommend Neptune Society for a simple alternative when planning final arrangements. read more

My mother died on June 6, 2017. The two caretakers who came to my parents home to pick my mother up were soft spoken, did not intrude, explained everything and took great care of her. Jason was in constant contact and answered all our questions during the crematory process. When Jason brought my mother's ashes to my home he also was soft spoken and so caring of my feelings. My father has his funeral planned through Neptune and I have absolutely no doubt my siblings and I will have the same experience. read more

Our Grandmother who recently passed away had her arrangements taken care of thru Neptune Society. Our family cannot say or thank them and Mr. Costin enough for the outstanding services provided! He walked us thru every step and was always available to answer any questions. The one thing we thought was very impressive ( and a relief), we only had to deal with one person throughout the whole process. Our family wishes to thank Neptune and Mr. Costin for exceeding our expectations! J Bailey read more

Neptune Society of Indianapolis, and Funeral Director Mr. Costin is highly recommended by our family! Everything was taken care of when our Grandmother passed. He took care of everything, leaving our family with no undo stress. He even gave us his personal cell phone number telling us he was available 24/7 with any questions we might have. How much that means to a grieving family! No words can explain. We would highly recommend Neptune Society in a families time of need. Thank you again read more

Mike Neff and his team are beyond amazing losing a loved one is hard enough they make you feel comfortable and they go through all the emotions with you as your trying to make arrangements they was there every step of the way when my husband (William Cundiff) recently passed away I couldn't have made the plans without their help and support I received my husbands ashes today and they was package really well to make sure he arrived safely home. Thank you guys read more

My parents prepaid arrangements with the Neptune Society and in doing so relieved my sister and I of the burden of making decisions at a time that is stressful to say the least. Mike Neff of the Indianapolis office was most kind and helpful every step of the way. He took care of the details which allowed us to concentrate on each other and our mother. We are very grateful for the Neptune Society and the way they have taken care of us. read more

Jason Costin and the Neptune Society of Indianapolis are wonderful. My father passed away in August and I was very unaware of how to handle the arrangements. Because arrangements had already been made with Neptune Society, the process of preparing for his cremation and funeral was easy. Jason is very personable, efficient, and a class act. I would highly recommend Jason and the Neptune Society of Indianapolis to any one. read more

I and the rest of our family want to thank Jason Costin for all of his help in making all of the arrangements and taking care of our mother, Georgene K. Grimm, when she passed away recently. He was extremely helpful, caring, and kind, and made this difficult time easier for us. He is a wonderful person, and we all appreciate how well he took care of everything. Thank you, Jason Costin. Sincerely, Debbie Hattaway. read more

From the first moment I contacted Neptune I received the exceptional service. The staff were very respectful and themselves as professional could during this time of need. I was not pushed into anything that I didn't want and they honored all my wishes. This was all kept in budget I highly recommend them to anyone who is contemplating cremation. Thank you for everything. read more