Did a massive drop off order and it was very nicely done with all my clothes folded and socks…read morematched! Thank you!

Definitely should have read the reviews. * The place is…read moredirty. I have never been in a laundromat as gross as this one. * It's overpriced * The dry cleaning business uses the majority of the machines so guest have to wait * The change machine is broken so you have to get change from up front. They shorted me a $1.00. I had to explain several times I asked for $10 in change the machine was $8 and I only had a $1.00 left so I was short a $. They did correct it.

DO NOT GO HERE!!! Lost my husbands suit for OUR WEDDING!!!!…read more told me they did not have it, had to go all the back home and get the ticket and then came back and they found it. AWFUL CUSTOMER SERVICE. Still made me pay for THEIR MISTAKES. My hands were shaking and had the worst anxiety because they literally told me 3 times that they did NOT Have his suit. WILL NEVER RETURN.

The dry cleaner I have been looking for. Clean efficient store with good customer service. ladies…read moreday on Tuesday for dry cleaning only. Good value compared to other local companies.

I get my comforter dry clean here. It's an extra large giant fluffy one they do such a good job. It…read moresmells so good and it's only $22 for an extra large everywhere else at the beach is usually around 40 and takes twice as long.!!!

I have been using Handicraft since we moved to Jacksonville in July 2018. They are wonderful!!!…read more It is a husband and wife team and they are so friendly, efficient and professional. We use them for dry cleaning, press only for washed clothes and alterations. Everything has been great! Seriously impressed with the cleanliness of this place!

I went here because they had good reviews. I went a couple of times- it's a very expensive small…read morelaundry mat. It's not clean, I washed my dark clothes on cold and the machine had no water. So we had to run another cycle in the machine next to it. We called the number on the wall, no call back. Our clothes were saturated with soap and still dry. A guy came in that was cleaning the place and we told him, he said next time we can get a free spin on him. Not to mention it was really hot in there. We got something to drink out of the soda machine, and it was warm. This place needs some major TLC and better management and updated machines. We are in a whole recession, to have expensive machines that smell like mildew, please do better.

Clean, now open 24/7. Discounts after midnight. Close to…read morebeaches. I will be back for large items (and everything until I get washing machine replaced)

Dropped off 2 long dresses, 1 bridesmaids dress and 2 short work dresses and the cost was $172…read morebecause they classified all the long dresses as "gowns" saying it's the material even after explaining that the material was the same as a standard short dress. Won't be returning

I typically use this businesses services as a dry cleaner but we recently have had a washer machine…read morebreak down and required a "wash and fold" service for a small load of my casual clothes. On Saturday afternoon, I took my clothes in a basket with hangers to THE CLEANERS on Penman Rd. When I inquired if they provide a wash and fold service they seemed puzzled. "you don't need anything pressed?" The rude owner inquired. I replied "No, just folded". "What are the hanger for?" "Please hang the shirts", I said. He seemed disturbed by my request and was generally rude and uncivil. As a cleaner wouldn't it be obvious what the hanger are for??? He accepted the clothes and abruptly handed me the pick up ticket. It would not be ready until Tuesday, which surprised me that it would take so long for something that could easily be done on-site, but that was OK I was in no hurry. Tuesday afternoon I arrived to pick up my clothes, the lady who was working seem to have a difficult time finding my laundry. After about 5 minute search she finally brought out my basket. The total was $44.70, I felt that was high for a small basket of clothes, but I paid and inquired how were the charged compiled. " We charge $2.79 per pound". That seemed excessive but I paid and left. When I got home I weighed my clothes, basket and hangers. The total weight was less than 10.5 pounds, basket, hangers and all!!! I took the clothes back up and explained the discrepancy and the lady seemed perplexed as what to do. She checked my ticket and said I was charged for 14 pound. She re-weighed my basket and confirmed it was only 10.5 pound. Instead of an apology and a refund she called the owner (I assume). During her conversation with the owner she insinuated that I had removed items to reduce the weight. At that point I left never to return and told her that someone at this cleaners is a cheat and a thief! The scale that they weigh on is very simple and clear. It could not have been an honest mistake. Not only did they cheat and steal from me. They kept the nice felt covered hangers that I brought and replaced them with cheap wire hangers. They had my contact info if they wanted to make this right. But I never received an explanation, apology or refund. In my opinion this business owner is a THIEF and will CHEAT and STEAL from his customers. DO NOT USE "THE CLEANERS" on Penman Rd.

1) Super Clean 2) uses credit card…read more 3) all size of machines - S,M,L 3) uses gas to dry so everything dries super quick 5) attendant was very friendly and helpful This will be my laundry mat while living in Jax!

This is a very clean kept with good customer service and the machines work very well!read more