I was referred by my physician. To nephrology associates. Around a week went by and I never received any voice-mail messages on my home phone, or any calls at all on my mobile. I then received a form letter from them saying that they had been trying to contact me.I then checked my incoming call log and found two calls on two different days from an unknown (615) area code phone number that I had to internet search to find out that the calls were from their corporate headquarters in Franklin.
I called them back and asked them about the referral info that my doctor's office had sent them and they did have both phone numbers in the info that they were sent. When I asked about an appointment, I was told that the soonest they could see me was in eight months. I said that was far too long and was told that a lot of people had worse kidney disease and that was the best they could do for me.
I had my doctor send me to Southern Kidney Specialists, they called me back in 48 hrs and made me an appointment in two months. Although I don't have later stage kidney disease, eight months is still far too long, and I don't need the attitude that the lady gave me during my call either. read more