Awful company to work with. It took 14 months to go live and was full of errors and littered with mistakes and functionality issues which were not picked up by their quality team. The time taking to fully resolve any issue indicates that Neoteric do not understand what the issues are and instead kept patching up the problems rather than resolving the core issue. The website is very fragile and breaks down at every opportunity, we do not trust the website to effectively run our business, remain error or operate to a good standard.
Even before it went live for the entire process the website was littered with errors and Neoterics support is shocking, they never come back to you and are rude to say the least. We are taking them to court now to get our money back as these guys are cowboys!
Do not touch Neoteric! read more
