Where do I start? Lets start from the moment you walk in and meet the receptionist. You may say hello, how are you, I would like....She says nothing. No hello, how are you, no welcome back...nothing. Just a miserable lady sitting at the front line, ruining her husbands business one customer at a time. You say thank you, she says nothing. She calls you on the phone to tell you your car is ready and before you even have a chance to respond, you're talking to a dial tone. Its rude, unprofessional and if this was my business I would be one horrified and embarrassed owner.
Next is the alleged repair service. I say alleged because on more than one occasion we have brought our vehicle in to be repaired with no repairs made. Change the brake light...get home, no brake light changed. Rotate the tires? Nope. Not happening here. Whats the squeak coming from the right side of my vehicle? Its this-this and this. Ok, did we fix it? Nope. Talk to the mechanic. Ok, where is he? He'll be back in an hour. Oh ok......guess MY time isn't valuable huh....
There were other shenanigans that went on years ago, like not catching a broken rim, battery issues....stuff I can't remember but I remember it was always an issue.
The lead mechanic or maybe he was the owner, Narine, was always a pleasure to deal with. Not sure if he was the one responsible for the lack of repairs but I'm not throwing my money away at this place anymore. read more
