The gentleman that always repaired and serviced my vehicles retired a few years back. I went to…read moreseveral places for service and repair issues and the only one that met my expectations was Auto Tech in Collinsville, VA. They have always gone out of their way to work around my schedule and not theirs. I have never had any issues and the maintenance and repair work has always been excellent. John W

This place RUINED my vehicle. I took my vehicle there to be diagnosed for a problem with the motor…read moreso they could run everything through carshield and fix it and get me my car back. Well, let the nightmare begin. I get a call that my keys don't communicate with the vehicle, funny, I never had any problems and neither did the tow truck driver the day BEFORE I got this call. So they say they have to remove ONE BOX for it to work. I say ok your the PROFESSIONAL do what you think is supposed to be done to fix my car. Well, that leads to wires being cut, fuse box disconnected and left like that, 3 computers being deprogrammed, and I STILL have not gotten a diagnosis. Not to mention they tried to charge me for a diagnosis they NEVER did and charged me $80 to tow my vehicle from one lot to one right next to it. So thanks to this garage, my vehicle needs a $1600 wiring harness, 3 computers reprogrammed, and only God knows what else because this is where the new mechanic got before I had to tell him to stop because I now have to get rid of the vehicle in the state it is in because I can't afford repairs that this garage has caused on top of the problem they NEVER even diagnosed. I am now out a vehicle to get my kids around thanks to Auto Tech. Oh and when I came in to tell them what the initial problem with my motor was doing, the sounds it made and how it acted, the confused look on supposed to be experienced mechanics, should have been my sign to take my vehicle elsewhere. Just be cautious of sending your vehicle here, if I hadn't I'm almost certain I would have my car back by now, instead I'm out $5,000 for the car that we just bought in February, and time, and a way to get my kids where they need to go.

Tune up 800+. They left a screwdriver in the engine fan which broke it and car overheated. I found…read moreanother screwdriver sitting on the engine. I called them and they said it was unbelievable. Very rude and I don't recommend them at all.

Honest and certified mechanics, after a costly mistake at Mr T shop , Speedway help us fix are car…read morecorrectly. Thanks Trina !

No frills, but honest no non-sense repair. Danny is a nice honest mechanic. The dealer told me I…read moreneeded new brakes and Danny told and showed me that I had 50% of my pads left and 1-2 years left on the pads. I had already bought the pads and told him to replace them anyway. Only charged me $60 labor! A good honest mechanic. One man show and a good mechanic.

Bobby done a great on my mother's 2008 Toyota highlander good people here folks highly recommend.read more

4/17/15 It all started with a "check engine" light. Three…read morediagnostic evaluations later, I was told that a new catalytic converter would be in my near future. Fourteen hundred dollars!!! Say what? Fourteen hundred dollars for a catalytic converter?! No way! I've found that overpriced quotes are the norm in the DMV. When I get quotes like this, I immediately call my dad in southwestern Virginia. He possesses a wealth of car knowledge and when I tell him about the ridiculous repair quotes from shops in the DMV, he immediately calls around to the local car repair shops to find parts and better prices for labor. On this day we were directed to Performance Automotive by my dad's buddy by the name of Tadpole, that works at the Napa Car Parts Store. We were told that Performance Automotive, a family owned business, had a state of the art diagnostic machine. The Napa Store and Performance Auto are on the same street so it took us no time to get there. The garage is not directly located on the street so it took us a few minutes to find the garage. We arrived and were immediately serviced by a young lady with the infamous state of the art diagnostic machine in her hand. She hooked up my car and within minutes had a diagnosis. Turns out I don't need a catalytic converter. The service engine light could be an indication of numerous things. I was told not to worry as long as my car is running fine. She even told me I could drive to California at that very moment! :) My dad and I left confident in the diagnosis and relieved that I didn't have to spend any more money on my car!

**SAFETY CONCERNS** We went to Cunningham Tire for a simple caliper change out and ended up with…read morewith my husband saying "We have NO Brakes". This was a 2 month old job with only 900 miles being driven on the Jeep. I called the proprietor and told them what happened, and the response I got was, I need your mileage/and job was done 2 months ago....nothing about the shop's workmanship at all, or are you OK? Luckily we lost the caliper assembly on flat ground (I-59) at a offramp going into a TA Truckshop and not on a mountain side. TA got us fixed up on Mechanics own time and the witnesses said, we was so lucky as they seen it fall apart behind us while loosing all brake fuild. This company is difficult to work with and will just send you to some kind of mechanics warranty company they have purchased that does not pay out full job cost you initially paid for. This could have been prevented if the bolts was tightened properly and re-inspected, workmanship like this kills people.

just the worst always breaking peoples things and they act like it's not they ga fault half the…read morepeople in there shouldn't be touching a car but yes everyone I talk to says to same they don't no what there doing I won't recommend no one there

The gentleman was very accommodating when we were picking up a U-Haul at this old no-frills…read moreestablishment in the VA mountains. We called the 800 number that directed us to pick up a 20 ft. truck an hour away from our location. We had requested a smaller one, but due to a lack of trucks on this busy weekend we bit the bullet and got it. To confirm everything we called the day before so we wouldn't get any "surprises." Elliot's Garage was aware of the order, and it was correct. The man said that the truck was waiting for us. When we arrived at 7 a.m. the next morning (yes, we left our location at 5:45 a.m. so he wouldn't give the truck away) the clean truck was ready in the lot with the furniture pads we had requested. All went well. I recommend to call here first before you go to a place along the switchback roads of rural PA. Rt. 57 was doable with a long truck. Tip: Don't use the bathroom. Go to the Exxon Fas Mart up on Rt. 57.

Great.honest.very reliable. And worth the money very very reasonable. Things that were ask of him…read morewere fixed and did a great job.

From the owner: This business is special because it allows people to continue living their lives and not having to…read morechange their schedule for car maintenance, this company instead schedules with the customer and comes to the customer when their oil change or any other service is needed.

Bought another car from Cole yesterday. Drove 230 miles again each way because the first deal went…read moreso well.

I recently purchased a Toyota Tacoma from this dealership, and if I hadn't been set on finding a…read more2023 model with low mileage, I would have walked away from this deal! Living in Northern Virginia, I had my dad check the car out for me initially. While the salesperson was helpful in getting the process started, the experience quickly turned into the worst car-buying ordeal I've ever had. I came prepared with a pre-approved loan from my bank, which is not local. The dealership needed to send some paperwork to the bank in order to finalize the deal and receive the check. However, getting the finance manager to cooperate was like pulling teeth. Despite the process being clearly outlined on the paperwork, they were uncooperative and dismissive. I repeatedly asked for the finance department to call me, but they never did. The salesperson was the only person who responded to me throughout this ordeal. After going back and forth, the finance manager finally called the bank and sent the required paperwork. I thought everything was settled, but two days later, I learned they had failed to send the completed forms back to the bank. Even more frustratingly, they insisted I couldn't take the vehicle until the check was received--yet they delayed the process by not doing their part. When the bank offered to send the check via overnight mail, the dealership told them to send it through regular mail, without even consulting me. This caused a delay of over a week before I could pick up the car. Additionally, I inquired about a sales tax exemption for disabled veterans, which I qualify for. According to the DMV, online dealers should be able to process this paperwork, but the dealership offered no assistance whatsoever. When the check finally arrived, the salesperson called me to pick up the car. Upon arriving, I inspected the vehicle and was ready to sign the paperwork. Shockingly, the finance department didn't even bother to review the documents with me. Instead, they handed everything to the salesperson to manage. This has never happened in any of my previous car purchases. To make matters worse, when some paperwork was overlooked, the finance manager came out, dropped it in front of me without a word, and walked away without even a greeting. After driving off, I noticed the vehicle had over 400 more miles on it than the paperwork indicated. I also reached out to the General Manager Jack Norton about my concerns, and while he promised to call me back the next day, I never heard from him. If you're looking for a welcoming and professional car-buying experience, or if you want to feel valued while spending your hard-earned money, I strongly recommend avoiding this dealership.